Porsche Hartford
East Hartford, CT
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Macan Purchase The sales personnel were very friendly, but busy with other customers the first day we stopped in. As a result we scheduled a meeting for a following The sales personnel were very friendly, but busy with other customers the first day we stopped in. As a result we scheduled a meeting for a following day. When we returned the following day at the scheduled time our sales man was not available apparently because an earlier appointment was running longer than planned. Once he was available he was very friendly, attentive, and willing to spend the time with us. We when on a test drive and were very impressed with the car and he offered an over the weekend extended test drive, Saturday evening to Monday morning. We did not accept at that time. We returned later that day to look at the different exterior/interior color schemes, but there were no sales people available, but the service people really stepped up and provided us with keys to access several cars with the colors schemes we were interested in. We contacted our sales person about the weekend test drive and he set it up without any hesitation. When we returned the car we were sold on it. We purchased a car with the options we considered a minimum. We highly recommend this dealership based on our experience, but would recommend avoiding going in for the first time visit during peak hours. More
Macan 10K Services Service was as expected from Hoffman Outstanding. The convenience of scheduling the appointment online to receiving a txt message when your car will b Service was as expected from Hoffman Outstanding. The convenience of scheduling the appointment online to receiving a txt message when your car will be ready for pickup works well for me. More
Great customer experience Hoffman is always extremely responsive to my service needs. I own older vehicles that need a little more TLC and Hoffman Porsche is always ready and Hoffman is always extremely responsive to my service needs. I own older vehicles that need a little more TLC and Hoffman Porsche is always ready and able. Great Service Staff with a personal touch! More
Hoffman porsche there is no subtitute for awesome Lou Haddad is the best and the entire staff at Hoffman are great. I drive an hour and a half just to bring my Porsche to the best dealer I have ever b Lou Haddad is the best and the entire staff at Hoffman are great. I drive an hour and a half just to bring my Porsche to the best dealer I have ever been to. More
Excellant service from a great dealership I dropped my car off last week with Hoffman Porche for some service work and to install the new snow tires. The car was taken in right on time and Lou I dropped my car off last week with Hoffman Porche for some service work and to install the new snow tires. The car was taken in right on time and Lou, being the super efficient person he always is, noted some factory repairs that needed to be done. He made the arrangements to get the factory work done at the same time, and although my car was not ready at the end of the day (due to the additional work) Lou provided me with a car for the evening and my car was ready first thing the next morning. An excellent experience both from the dealership and their terrific service team. It is a pleasure getting my car serviced at Hoffman Porche. More
New Key Fob We needed to replace a key fob as ours was no longer working. Some contacts inside weren't connecting to the battery, so the doors would no longer loc We needed to replace a key fob as ours was no longer working. Some contacts inside weren't connecting to the battery, so the doors would no longer lock & unlock. The service center contacted us when they had a fob in stock for us and it was replaced and reprogramed the next day. More
Aaron - Super Aaron Tinnell was great. My wife and I enjoyed his knowledge and attention. He treated us fairly and with respect. No need for "over the top" behind k Aaron Tinnell was great. My wife and I enjoyed his knowledge and attention. He treated us fairly and with respect. No need for "over the top" behind kissing; just educate us, point us in the right direction and we are happy. Not a "salesman" but instead an advocate. Very pleasant experience. More
Thank You! It’s not just the cars, it’s the people. That is the motto of the Porsche Club of America and epitomized by the good folks at Hoffman Porsche. They It’s not just the cars, it’s the people. That is the motto of the Porsche Club of America and epitomized by the good folks at Hoffman Porsche. They are very support of the PCA. Whether you’re dealing with the team in Sales, Service or Parts you are going to be treated right. I have had 3 of my cars serviced here and recently purchased an Audi for my wife at Hoffman Audi next door (keeping it in the family). Special thanks to Fred, Lou, Ethan and the whole Hoffman Team. More
Service The service team at Hoffman Porsche is one of the reasons that I continue to purchase and service my car at this dealership. They are always incredib The service team at Hoffman Porsche is one of the reasons that I continue to purchase and service my car at this dealership. They are always incredibly helpful in terms of knowledge of my car as well as making the experience as convenient as they can. Thanks to Ethan and Lou specifically for always helping me deal with service issues on my car and for making the experience quick and efficient. More
The Best Just like the sales team, the service team is the best. Great Communicators. Everything that was promised was done and in the time frame they put in Just like the sales team, the service team is the best. Great Communicators. Everything that was promised was done and in the time frame they put in place. More