Porsche Hartford
East Hartford, CT
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No Service Appointment & Took Me Right In! Ethan at Hoffman Porsche Service is in a class all by himself. My check engine light went on on Saturday and Monday morning I showed up without an app Ethan at Hoffman Porsche Service is in a class all by himself. My check engine light went on on Saturday and Monday morning I showed up without an appointment. He took the car right in while I waited in their very comfortable lounge. The issue was diagnosed in half an hour, parts were ordered and I go back next week to get the car fixed. I would highly recommend Ethan and Lou to anyone that needs their Porsche services from tourism maintenance to a major service! More
Worst Car Buying Experience I've ever had. Ashley, the internet contact person was extremely helpful and professional. She was very friendly, she promptly and throughly answered all my question Ashley, the internet contact person was extremely helpful and professional. She was very friendly, she promptly and throughly answered all my questions and concerns. Ashley is very good at what she does, and should be recognized for her excellent work. I probably would not have purchased at Hoffman Porsche if Ashley was not employed there. Unfortunately, the trouble began when I entered the dealership. I don't wish to go into the weeds regarding my experience, but I will say It was a horrible experience. I don't know his name, nor do I care to know his name, but I must mention the sales person that made the situation much worse by inserting himself in a matter that was none of his business. He knew nothing about what was being discussed. He tried to score brownie points with his sales manager by coming to his rescue. He did nothing to calm the situation, he only inflamed it. He was rude and very unprofessional. I will leave it at that... More
Terrific Car! I was very satisfied with my experience at Hoffman Porsche and would recommend this dealership to anybody who is in the market for a new or used Porsc I was very satisfied with my experience at Hoffman Porsche and would recommend this dealership to anybody who is in the market for a new or used Porsche vehicle. In particular, I found Aaron Tinnell to be an exceptionally knowledgeable sales representative. He was also extremely efficient and courteous. In short, I was impressed with him and the other members of the Hoffman team who I engaged with during my purchase experience. More
30k service with parking brake warning light Easy to get an appointment and Lou always make the entire process effortless. Very efficient as for paper work, loaner, etc. As for the price, I guess Easy to get an appointment and Lou always make the entire process effortless. Very efficient as for paper work, loaner, etc. As for the price, I guess I need to remind myself that if you have to ask "How much does it cost?", then you probably shouldn't own a Porsche. But I do love my Panamera GTS! More
Love the car We looked long and hard for a new SUV. Had a Land Rover for 130,000 miles and did not want to give it up. After the long search we found the Cayenne We looked long and hard for a new SUV. Had a Land Rover for 130,000 miles and did not want to give it up. After the long search we found the Cayenne. Love the color. Very happy with Aaron's communications and follow up. More
No appointment, but very quick service. I needed another key for my Cayman, when I bought the car from another dealershup one was not provided. After purchasing a keyfob and blank I neede th I needed another key for my Cayman, when I bought the car from another dealershup one was not provided. After purchasing a keyfob and blank I neede the fob programmed to my car. I gave Hoffmab Porscge a call and spoke with Lou, he quickly gave me a price and told me to feel free to stop in for the progeamming. I showed up without an appointment and was finished within the hour. More
Good service When I called, Lou answered the call and suggested me to bring the car in immediately which I did and good thing I did; Lou took care of my issues and When I called, Lou answered the call and suggested me to bring the car in immediately which I did and good thing I did; Lou took care of my issues and he is very pleasant and knowledgeable; thank you, Lou.. More
Excellent Service Lou Haddad and Ethan Gombossy are two of the greatest service advisors. My schedule is difficult at times and I had to cancel twice. They worked me in Lou Haddad and Ethan Gombossy are two of the greatest service advisors. My schedule is difficult at times and I had to cancel twice. They worked me in no problem and gave me a loaner and my vehicle was returned the same day.. You can not ask for better service. More
TOP SHELF experience matches top shelf products! Big shout out to Aaron Tinnell and Josh Dworman. These guys are consummate professionals. They know how to treat a customer. Keep promises, no pushy n Big shout out to Aaron Tinnell and Josh Dworman. These guys are consummate professionals. They know how to treat a customer. Keep promises, no pushy nonsense. Easy transaction. Add in Drew in the business office and Andrian Hester, Audi specialist and you've got a top tier team! Thanks guys! More
Always 100% Professional & Helpful Every visit goes smoothly with helpful, prompt & professional service. Would recommend Hoffman to anyone for sales or service! 2014 Cayenne Turbo S Every visit goes smoothly with helpful, prompt & professional service. Would recommend Hoffman to anyone for sales or service! 2014 Cayenne Turbo S is great, but comfort of Lou and others at Hoffman make it even better. More