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Porsche Hartford

East Hartford, CT

Overview
Reviews
Vehicles
4.8
389 Reviews
Call Dealership (860) 290-5500
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630 Connecticut Blvd

East Hartford, CT

06108

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Showing 389 reviews

April 12, 2017

Courteous, efficient service Lou Haddad was the service representative. I was greeted immediately and the loaner Cayenne was waiting. The work was completed , My car was clean and More

by DRKNEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Haddad
Report | Print
Apr 13, 2017 -

Porsche Hartford responded

Hi Dr. Zimmermann, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are happy to hear that Lou greeted you immediately with the loaner cayenne and that the work was completed to your vehicle promptly. We are here for you anytime you need us so let us know anytime you have any further questions or further service needs. See you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 11, 2017

Great Service I brought the car in for new tires and got a detail in addition. Everything was done on time and very professionally. Ethan was on top of everything More

by BILL.BRONSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Gombossy
Report | Print
Apr 13, 2017 -

Porsche Hartford responded

Hi BILL.BRONSON, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are happy to hear that Ethan and the team ensured that your tires were replaced and that the detail was completed to your satisfaction. We are here for you anytime you need us so let us know anytime you have any further questions or further service needs. See you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 10, 2017

Get Service every time! Lou Haddad is an amazing service provider and very time over many years our 3 porches have been taken care of perfectly. Rick Nanni is also an amazing More

by JBAYUK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Nanni, Lou Haddad
Report | Print
Apr 11, 2017 -

Porsche Hartford responded

Hello JBAYUK0, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to read that Lou was an amazing service provider for your 3 Porsches and that Ric Nanni was a great sales professional. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 06, 2017

Cayenne Service Per usual whenever we need service for our Cayenne we get exceptional service. The customer service level we receive is the best by far then any other More

by hockeymeat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Gombossy
Report | Print
Apr 11, 2017 -

Porsche Hartford responded

Hello hockeymeat, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to read that your Cayenne received exceptional service and you received great customer service as well. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 06, 2017

Parking brake warning light ( same issue @ 30k service) The parking brake warning light appeared again 3 times since 30k service ( when same issue was addressed). This time it apparently took just a mm adj More

by PJ & Xiahna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lou Haddad
Report | Print
Apr 11, 2017 -

Porsche Hartford responded

Hello PJ & Xiahna, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to read that you enjoyed our loaner vehicle and that our team was able to address the parking brake warning light. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 05, 2017

Service nice job by Lou and team in meeting my need. I was able to get through the process of changing the oil and finding the rattle in the vehicle. I am More

by JAMESF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Haddad
Report | Print
Apr 07, 2017 -

Porsche Hartford responded

Hello JAMESF1, Thank you for trusting Hoffman Porsche with your vehicle service needs. We are pleased to read that Lou and the team were able to address the oil change and the rattle. To address your comments about the 25 word minimum; it is something that DealerRater requires not only to ensure that the reviews that are written are from legitimate customers, but also because they want to hear about your experience. If you wish to quickly leave a comment and rating you can do so by visiting bit.ly/hoffmanporschereviews, as Google does not require a minimum word count, and we can still see your feelings about your visit. Any comments our customers want to make are important to us and we want to hear them! Please reach out to me anytime you have any further questions. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 03, 2017

Wonderful people What a wonderful group of people. I am always pleased by how friendly everyone is. I never worry about my vehicle when I bring it to Hoffman. I wou More

by MAIL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Haddad
Report | Print
Apr 06, 2017 -

Porsche Hartford responded

Hello MAIL0, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are happy to read that our team was friendly and ensured a comfortable environment. Thank you for the recommendation! We look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 31, 2017

Excellent service with professionals Excellent service, with friendly professionals, Made me feel like a member of the Hoffman Family. Brent White in Business office was thorough, effic More

by rsw512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew White, Karl Werner, Ethan Gombossy
Report | Print
Mar 31, 2017 -

Porsche Hartford responded

Hello rsw512, Thank you for choosing Hoffman Porsche and congratulations on the purchase of your new vehicle! We are so pleased to read that Karl, Ethan, and Drew were friendly, professional, and provided you with excellent service. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 31, 2017

awesome Porsche dealer I have been going to Hoffman Porsche for almost 4 years now and Lou Haddad and all the staff have always taken great care of me and my Porsche. If you More

by RSRDREW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dworman, Ethan Gombossy, Kevin Warriner, Fred Stone, Lou Haddad
Report | Print
Apr 06, 2017 -

Porsche Hartford responded

Hello RSRDREW , Thank you for trusting Hoffman Porsche for your vehicle service needs. We are happy to read that Lou and the team always ensure that you and your vehicle are well taken care of and that you were satisfied with the work completed to your Porsche. We appreciate you as our customer and look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 31, 2017

Oil change Everyone is excellent with customer care and friendliness. Always prefer good quality of work and I get it. All my questions were answered by the ser More

by Idris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Gombossy, Aaron Tinnell
Report | Print
Apr 06, 2017 -

Porsche Hartford responded

Hi Idris, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are happy to read that our team was friendly and provided you with excellent customer service while they answered all your questions. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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