Porsche Hartford
East Hartford, CT
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Parking brake warning light ( same issue @ 30k service) The parking brake warning light appeared again 3 times since 30k service ( when same issue was addressed). This time it apparently took just a mm adj The parking brake warning light appeared again 3 times since 30k service ( when same issue was addressed). This time it apparently took just a mm adjustment to rectify the problem. Was given a brand new Cayenne loaner so minimal inconvenience. More
Cayenne Service Per usual whenever we need service for our Cayenne we get exceptional service. The customer service level we receive is the best by far then any other Per usual whenever we need service for our Cayenne we get exceptional service. The customer service level we receive is the best by far then any other. More
Service nice job by Lou and team in meeting my need. I was able to get through the process of changing the oil and finding the rattle in the vehicle. I am nice job by Lou and team in meeting my need. I was able to get through the process of changing the oil and finding the rattle in the vehicle. I am challenged by surveys that demand a minimum number of words. Please know that with all the surveys the consumers get you should try to make the process easier not more challenging to complete. Just some feedback on the form itself - the service was excellent. More
Wonderful people What a wonderful group of people. I am always pleased by how friendly everyone is. I never worry about my vehicle when I bring it to Hoffman. I wou What a wonderful group of people. I am always pleased by how friendly everyone is. I never worry about my vehicle when I bring it to Hoffman. I would recommend this dealership to anyone who wants great service in comfortable environment. More
Excellent service with professionals Excellent service, with friendly professionals, Made me feel like a member of the Hoffman Family. Brent White in Business office was thorough, effic Excellent service, with friendly professionals, Made me feel like a member of the Hoffman Family. Brent White in Business office was thorough, efficient and congratulatory . I appreciated everyone's good wishes. More
awesome Porsche dealer I have been going to Hoffman Porsche for almost 4 years now and Lou Haddad and all the staff have always taken great care of me and my Porsche. If you I have been going to Hoffman Porsche for almost 4 years now and Lou Haddad and all the staff have always taken great care of me and my Porsche. If your Porsche needs service or modification take it to Lou you will be happy you did. The Porsche technicians are top notch. More
Oil change Everyone is excellent with customer care and friendliness. Always prefer good quality of work and I get it. All my questions were answered by the ser Everyone is excellent with customer care and friendliness. Always prefer good quality of work and I get it. All my questions were answered by the service person. Awesome job !!! More
Eliminated a speaker rattle while swapping tires. Ethan typically helps me, but I have has Lou as well. These guys make it fun to visit. Ethan is especially pleasant and helpful, and you get the sinc Ethan typically helps me, but I have has Lou as well. These guys make it fun to visit. Ethan is especially pleasant and helpful, and you get the since that he is actually into the cars. They provide great service. By the way, I almost always see my sales rep Karl, and I can't help but smile when we chat. I can't speak say that they are better or worse than any other Porsche service departments, but I can say that Ethan is outstanding. By the way, in response to a question below, I had to answer that Ethan was most interested is my needs. That was a difficult question to answer because both guys are engaged and helpful. Concerning the purchase, I picked the car before going to the dealership, and Karl made everything work smoothly. I don't want for that response to suggest that Karl was uncaring or disinterested in my wants concerning the purchase of a 911. Give them both raises. Thanks. More
Great service Both Ethan and Lou were very helpful and knowledgable. The service was prompt and having a service loaner was a great help. I will bring my car here f Both Ethan and Lou were very helpful and knowledgable. The service was prompt and having a service loaner was a great help. I will bring my car here for future service. More
Porsche staff just keeps getting better! This is my third Porsche purchase from the Hoffman team & I wouldn't think of going anywhere else. From my experienced salesperson Ric, to Ethan & Lou This is my third Porsche purchase from the Hoffman team & I wouldn't think of going anywhere else. From my experienced salesperson Ric, to Ethan & Lou who are incredibly kind, friendly & knowledgeable, to the expertise & hands on approach of Josh Dworman, I felt like I was in the best hands possible. Thank you all for giving me another incredible purchasing experience.... I felt like I was buying the car from family. Drew & Josh in finance were organized & knowledgable as well. More