Porsche Greenwich
Greenwich, CT
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i liked my salesman but that is where the positive experiences ended. i called in mid April and tried to get a loaner car when i get my car serviced and they said the first loaner is available in JUL experiences ended. i called in mid April and tried to get a loaner car when i get my car serviced and they said the first loaner is available in JULY. They also don't believe in returning your calls. I have called on three different occasions and no return phone call including the manager and when you ask why they didn't return the call they say they are very busy.. no excuse. You buy a 100k car and you expect better . I also have a tire protection package they are reluctant to take care of it . IF I WERE LOOKING FOR A PORSCHE THERE IS NO WAY I WOULD GO TO THIS DEALER. TRY ANOTHER ONE IN WESTCHESTER COUNTY OR BUY A MERCEDES OR BMW. MY PAST EXPERIENCE AT THESE DEALERS IS SIGNIFICANTLY BETTER. More
We bought a Porsche Macan a month ago and worked with Daniel Marji. We found him to be polite, helpful, very knowledgeable, not pushy and a pleasure to work with. He went over and above to meet all our e Daniel Marji. We found him to be polite, helpful, very knowledgeable, not pushy and a pleasure to work with. He went over and above to meet all our expectations and answer all our questions. We are very thrilled with our new car and would definitely recommend Daniel. Thank you so much Danny for bringing our updated registration and new plates today. More
Brought my Cayenne for a 40k service at 9 am and the service advisor couldn't even give me a rough estimate on how much the service was going to cost. I had asked him for a quote and he informed me that service advisor couldn't even give me a rough estimate on how much the service was going to cost. I had asked him for a quote and he informed me that they wouldn't know until my inspection. Yet he wrote down on my service sheet 10 seconds after my question $1600. I had called another Porsche dealer who was able to give me a rough estimate. Was told I would get a call back later that day after my car had went into the shop. I did not receive any call from there service dept and my calls that I have placed to check on the status were not returned either. Was not told they were keeping my car for a second day. The following day after reaching out to their service dept around 11 am after not receiving any call that morning and left a message with their service manage. Someone had called me back and hour later and was told they were busy and would let me know when they have any information. Poor communication with their service dept and was told excuses for parts when my car came in for a fluid exchange and oil change. They have 1 service advisor to handle everyone's service appointment. I ended up calling the sales dept to finally get a hold of someone from service and relay my message that I just wanted to pick up my car at this point and declined any recommended services. NO call back from service manager at all, who I was told doesn't even work in that building. Would not recommend this dealer for service. They are unable to handle to handle the amount of vehicles that are being brought in and clearly are overbooking appointments. More
It’s been 3 weeks I have asked for the price of a service on my Cayenne. No one is ever calling back. I’m going to have this service cancelled. on my Cayenne. No one is ever calling back. I’m going to have this service cancelled. More
What a great experience this was purchasing my first Porsche 992 GTS. Thank you so much to Steven Wesley for the amazing service, support, knowledge, and being so on point with the purchase and early d Porsche 992 GTS. Thank you so much to Steven Wesley for the amazing service, support, knowledge, and being so on point with the purchase and early delivery shipped to my home in Miami. He kept his word, checked in daily and full filled all my requests. Also at Porsche financing, John Serpin, for making this possible, thank you for the smooth and painless approval. This is the first off many cars from you guys, definitely recommend to all. More
Bought a Boxster with Fred Adler’s help. He arranged shipping and worked through a small post delivery issue I had. Communication was straightforward and honest - no surprises which is how i He arranged shipping and worked through a small post delivery issue I had. Communication was straightforward and honest - no surprises which is how it’s supposed to be. More
Matt Cuomo was very helpful in making the purchase of a new Cayenne a pleasant experience. He was responsive to our needs and did a good job of explaining and displaying the vehicle. He also took care of a new Cayenne a pleasant experience. He was responsive to our needs and did a good job of explaining and displaying the vehicle. He also took care of all the paperwork involved in the registration and obtaining new plates. I would highly recommend Porsche Greenwich. More
friendly good people with a good sense of humor. service oriented. it was a pleasurable experience. matt cuomo and the manager were fun to work with. very pleasant people to work with. very pleased service oriented. it was a pleasurable experience. matt cuomo and the manager were fun to work with. very pleasant people to work with. very pleased with the car. More
Every sales guys should be more like Matt Cuomo, if you are looking for a Porsche Matt is the guy, overall everyone in the dealership is great, professional and friendly are looking for a Porsche Matt is the guy, overall everyone in the dealership is great, professional and friendly More
Great services and fast processing paperworks. Nice and clean faculties, explain and educate me of the new features of the vehicle, Thank you. Nice and clean faculties, explain and educate me of the new features of the vehicle, Thank you. More