Porsche Greenwich
Greenwich, CT
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I've been wanting a Macan and Porsche Greenwich made it easy! One week from when I test drove my dream car, to collecting it the following Friday, detailed and ready to go! I had a great experience and am easy! One week from when I test drove my dream car, to collecting it the following Friday, detailed and ready to go! I had a great experience and am loving my new car! More
A Disastrous Experience—Far Below Porsche Standards This was, without a doubt, the worst dealership experience I’ve ever had. I came in expecting a smooth and simple transaction—it should Standards This was, without a doubt, the worst dealership experience I’ve ever had. I came in expecting a smooth and simple transaction—it should have been a straightforward, walk-in-and-walk-out deal. Instead, it turned into a drawn-out, unprofessional, and frustrating ordeal. I initially dealt with a young, inexperienced salesperson named Brianna. Wanting to give her a chance, I didn’t expect the process to be complicated. However, she lacked professionalism and consistently relied on the males around her to handle tasks. For instance, when we were set to test drive the car, she couldn’t even locate the keys and brought out an entire ziplock bag of keys instead. There was a scratch on the car, which she assured me would be buffed out by their bodywork team. After a day or so, she called and said the car had been detailed and was ready for pick-up. When we arrived, the scratch was still there, and she acted as if nothing was wrong. Inspecting the car further, we found the backseat cup holders filthy with dried, spilled coffee. Brianna said she would “clean it up right now” and suggested we move ahead with the sale, adding that we could bring the car back later for detailing and repairs. I told her, firmly, that we were not in a hurry to buy this car, nor did we have to buy this car. I would wait until it was truly ready. After all this hassle for what should have been an easy sale, we requested a more experienced salesperson, only to be told by the sales manager, “People usually really like her.” I couldn’t imagine why, but at that point, I didn’t care—I just wanted someone competent. Eventually, a more experienced salesperson stepped in, and while he was professional and helpful, he wasn’t even credited for the sale—he was just helping to close the deal. Unfortunately, even with his efforts, the rest of the process remained a disaster. To make matters worse: -The business manager was supposed to email us the purchase documents. Three weeks later, we still hadn’t received them. After following up, I discovered he had sent our sensitive purchase documents—including all of our personal information—to the wrong email address. I was horrified that my private information had been carelessly sent to a stranger! Then he lied, claiming it was due to a mistyped email address (.cm instead of .com). Let’s be real—he would have immediately received a bounce-back email. -Shortly after giving them my cell phone number and email, I started receiving unsolicited texts about financing and bank loans. This made me feel like my personal information was shared inappropriately. -It took several follow-ups and a whole month to get my credit card deposit refunded. Two weeks after purchasing the car, I noticed a gash on the rear seat door handle. I emailed the sales manager about it, and to this day, I have received no response. From sales to management, every department failed to meet even the most basic expectations, let alone the standards you’d expect from a luxury brand like Porsche. I can confidently say I will definitely not be testing out their service department after this experience. If I could go back, I would have walked away from the car and chosen a different dealership—or simply gone back to Audi. More
I had a seamless experience purchasing my first Porsche from Porsche Greenwich. Everyone was very professional and responsive. I purchased a beautiful vehicle at a price that I was obviously willing to pay from Porsche Greenwich. Everyone was very professional and responsive. I purchased a beautiful vehicle at a price that I was obviously willing to pay. More
I had a wonderful experience purchasing my first Porsche with Matt Cuomo as my brand ambassador. He was responsive from the start of my search for a CPO Macan S and he did his best to inform me on my car’s with Matt Cuomo as my brand ambassador. He was responsive from the start of my search for a CPO Macan S and he did his best to inform me on my car’s availability as it was getting repaired and certified. In person Matt was professional, clear, and always helpful. Highly recommend working with Matt on determining the best Porsche for you. More
Great experience in car choices availability and sales representative support. Particular thanks to Mathew Cuomo who made the whole expense seamless and delightful. Also Mathew was super helpful in onboa representative support. Particular thanks to Mathew Cuomo who made the whole expense seamless and delightful. Also Mathew was super helpful in onboarding me to my new Panamera 4. Highly recommend the team at new country Porsche in Greenwich. Love the app and the helpful hints on getting to know my vehicle. 👊🏻👊🏻 More
Great experience with New Coutry Porche Greenwich. Especially, with Daniel Marji, who seamlessly guided us through the complicated process of purchasing the vehicle, and provided with every detail pos Especially, with Daniel Marji, who seamlessly guided us through the complicated process of purchasing the vehicle, and provided with every detail possible. Strongly recommend. More
I had a great experience shopping for my recent car purchase thanks to Daniel Marji who helped my wife and me throughout the process. Daniel was knowledgeable about the Porsche Cayenne that we ultimate purchase thanks to Daniel Marji who helped my wife and me throughout the process. Daniel was knowledgeable about the Porsche Cayenne that we ultimately bought and helpful in getting all our questions answered. As we wanted to see the car multiple times, I also appreciated that Daniel made himself available and patiently walked us through everything. Anyone looking to buy a great car should definitely go to Porsche of Greenwich. Besides the pleasant experience of working with Daniel, everyone we encountered went out of their way to greet us and ask if we needed help. In my opinion Porsche of Greenwich has great people like Daniel and a great company culture. You will enjoy the experience. More
Worked with Steven Wesley to purchase a CPO Macan. He was a pleasure to work with and made to purchase process smooth and easy. He went above and beyond to ensure a smooth process. He was knowledgeabl He was a pleasure to work with and made to purchase process smooth and easy. He went above and beyond to ensure a smooth process. He was knowledgeable and very patient. Look forward to working with him again in the future. More
My husband and I purchased a Cayenne S from this dealership. Matthew Gish was our salesman, AND WE COULD NOT HAVE ASKED FOR ANYONE BETTER!! Matt was genuinely caring, kind, and engaged in our purc dealership. Matthew Gish was our salesman, AND WE COULD NOT HAVE ASKED FOR ANYONE BETTER!! Matt was genuinely caring, kind, and engaged in our purchasing experience. We never felt as though he was just spewing words in order to get our purchase. He was a genuinely great person. He answered all of our questions (many before we even asked). We never had to haggle, and we never felt as though we were being taken advantage of. He treated us as though we were his only clients. Never rushed! I asked Matt if he would throw in a free Keychain and he promised he would. When we arrived, he presented two of them. I wanted to pufchase a beautiful cap and had my card out to do so. The Financial Manager (Percy) gave it to me for free!! Although our vehicle was pre-owned, we received the inspection reports, Carfax, as well as the service information. Everything was great!! When we picked up the car, Matt informed us that he and Percy decided to share their profit with us. We were given four new tires, new front breaks, and windshield wipers. FOR FREE!! We feel like we are part of the Porsche Greenwich family, and will NEVER shop at any other dealership for our future cars. You WILL NOT be disappointed if you choose Porsche of Greenwich. I GUARANTEE IT!! Thank you Matt, and Percy!! More