Porsche Gold Coast

I've bought 7 cars from this dealer, every experience is better than the last. Sales wise, always got a good deal, wether I leased or bought outright. Service is top notch, always treated well. The only is better than the last. Sales wise, always got a good deal, wether I leased or bought outright. Service is top notch, always treated well. The only criticism I would make is that they need more porsche service loaners available. I've had issues out of warranty, and they took care of me. On my very first purchase, I had called every area dealer, got attitude from the sales guys, porsche Roslyn or silver star as it was called then were completely different. I highly recommend this dealership. More

Called the service place about 10 times, no answer. Left messages, no answer. If they consider themselves "high-end" Porsche dealers, they should possess some "high-end" customer service. Took my car somewh messages, no answer. If they consider themselves "high-end" Porsche dealers, they should possess some "high-end" customer service. Took my car somewhere else. More

Before I brought my car in for service I inquired if they Before I brought my car in for service I inquired if they had a problem servicing a car from another dealer and they said absolutely no problem and w Before I brought my car in for service I inquired if they had a problem servicing a car from another dealer and they said absolutely no problem and would love to have my business. I brought the car in for an oil change plus 3 warranty issues. The oil change was close to $400, no other service associated, just the first oil change on a new car. Seemed a bit expense but i would have been ok if they did a good job taking care of all of my warranty issues. However, Only one warranty problem was fixed and the new part failed within 6 month again. When I called back to schedule an appointment, Luciano, the service manager, accused me and the dealer that sold me the car of abusing the car and that might be the cause. He was condescending and really adamant about this ridiculous story of other dealers selling "second rate" "new cars". It was insulting and inappropriate and I was shocked that this is the service manager from a Porsche dealer. Needless to say I chose not to go back given his attitude. I took the longer drive to another dealer and they easily found a Porsche bulletin stating a bad design of the part that was used to repair my car and ordered the newly designed part to install in my vehicle. The other 2 warranty problems were also corrected in the same visit! I was also offered a loaner vehicle during my visit while Roslyn only provided loaners if brought the car from them. The experience was night and day and there is really no excuse for the poor service and behavior of Roslyn and their service manager. More

I have purchased and serviced my car over the last 6 years and have found the service staff very responsive to my needs. There charges were reasonable and they have never attempted to load up the expen years and have found the service staff very responsive to my needs. There charges were reasonable and they have never attempted to load up the expenses I have purchased 2 cars from them and am now considering a 3rd. More

RIP OFF SERVICE !!!! BEWARE ! I took my 2011 porsche turbo for 15,000 service they made up things that I needed that I did not need. They Overcharge something ridiculous. Avoid them totally dishonest. turbo for 15,000 service they made up things that I needed that I did not need. They Overcharge something ridiculous. Avoid them totally dishonest. More

What a FANTASTIC dealership!!! I was in the market to lease a new SUV and i liked the look of the new Cayenne. My sales person Ray was very courteous and knowledgeable of his product. By the time I picke lease a new SUV and i liked the look of the new Cayenne. My sales person Ray was very courteous and knowledgeable of his product. By the time I picked up my new Cayenne, which was a few hours after I visited the dealership, I knew everyone. The General Sales Manager (Mike) came over and introduced himself as well as the owner of the store. Great people very personable and courteous. Overall, a great experience. Very impressed with this dealer. I'd highly recommend it to all my friends and family. More

The service manager is extremely friendly and good-natured. However, the place looks kind of disorganized. They kept my car for four days for less than four hours of work. During that time, I good-natured. However, the place looks kind of disorganized. They kept my car for four days for less than four hours of work. During that time, I had a crappy Chevy Malibu as a loaner. I guess the Cayennes are reserved for the customers who buy more expensive cars. When I picked up my car, the place was a zoo, with people running all over the place and customers waiting around in various locations. I've been waiting more than five weeks for them to call me about an ordered part that has to be replaced under warranty. This was not a great experience. I didn't buy at this dealership because the salesman kept me waiting for almost an hour for a test drive appointment I made a week in advance. I took my business and checkbook elsewhere. I'll probably do the same with the service dept. More

Every time I brought my car in for a particular problem it was never fixed (yes, they would change the oil, but what about the seat insert that always is falling out, or the steering column that is loose a it was never fixed (yes, they would change the oil, but what about the seat insert that always is falling out, or the steering column that is loose and makes a knocking sound, etc.). Usually I had to bring the car in two or more times to get a problem solved. More