Porsche Fremont
Fremont, CA
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Scott has been great since getting our 2021 Porsche. He has been accommodating and has taken our concerns in mind. He has worked with the service department to resolve all the tiny issues. So far, our expe has been accommodating and has taken our concerns in mind. He has worked with the service department to resolve all the tiny issues. So far, our experience with Porsche Fremont has been outstanding. More
Michelle Gent my Service Advisor was phenomenal as always and very responsive addressing all service needs. No matter how busy Michelle is, she is always very responsive and kept me updated throughout my se and very responsive addressing all service needs. No matter how busy Michelle is, she is always very responsive and kept me updated throughout my service work. When she doesn’t have an answer, she gets one immediately from the technical team providing me very thorough detailed information regarding my service work. Michelle and all the techs that worked on my car were very on point and thorough, returned my car better than new mechanically and aesthetically. The Porsche of Fremont service team are the “golden standard” by which all other Porsche service departments should learn from.. No matter where I go and how far away, I will always take my Porsches to Gunter and Michelle…. I reside in the bay area and also have homes out of state, and most recently I drove from Las Vegas to Porsche of Fremont for a reason..because they are the best for all service needs. Many thanks Michelle and the techs working on my car, you all are outstanding and always correct everything to perfection the first time every time over my last 10+ years as a client with you … much much appreciated. More
Excellent service by Scott Hageman. Kept me informed, and really took care of Porsche. I have been a client of Porsche Fremont for over 15 years, and truly enjoyed their hospitality. and really took care of Porsche. I have been a client of Porsche Fremont for over 15 years, and truly enjoyed their hospitality. More
I scheduled an appointment for replacing a water pump. Scott Hageman provided an excellent customer service. He was very helpful and give a wonderful experience to bring my car back in the future. Scott Hageman provided an excellent customer service. He was very helpful and give a wonderful experience to bring my car back in the future. More
Excellent 6 year service experience for my Macan S. Recalls were verified up to date. Work was completed by noon as promised. Michelle was super responsive and thorough. Recalls were verified up to date. Work was completed by noon as promised. Michelle was super responsive and thorough. More
Excellent service, technical know how and costs competitive. I get personalized attention whenever I visit. I recommend them to all folks I know with Porsche competitive. I get personalized attention whenever I visit. I recommend them to all folks I know with Porsche More
I was lucky to have Phillipe EASTMAN as my sales advisor. From the first encounter he was very cooperative and gave us a detailed introduction to the car. Found the color and features we needed. We advisor. From the first encounter he was very cooperative and gave us a detailed introduction to the car. Found the color and features we needed. We appreciated his style and knowledgeability about the Taycan. When necessary he did research on a topic and came back with answers. Since the Taycan needed a software upgrade at the dealer he picked up the car and returned it on completion. Service! A young talented professional ! More
My Panamera Hybrid had a serious hybrid failure issue. It was a big deal. The car was in the shop for 5 months. BUT.....Gunter shepherded the issue with Porsche and coordinated the entire process, incl It was a big deal. The car was in the shop for 5 months. BUT.....Gunter shepherded the issue with Porsche and coordinated the entire process, including the removal and installation of a refub'ed hybrid battery system. Upon delivery of the car back to me, he arranged for the car to be detailed, along with other minor issues. I also met with his mechanic technician, Alex, who did all the hard work in the shop. He took the time to show me what was done, including a replacement 12V battery plus other items. Fully checked out the car to ensure all was good. You cannot get better service. More
I had my Macan S serviced at Fremont Porsche recently. I used their a valet program. A loaner car was brought to my home to pick my vehicle. The 60k service was performed and I also added a car detail. I am used their a valet program. A loaner car was brought to my home to pick my vehicle. The 60k service was performed and I also added a car detail. I am very happy with the excellent service provided by this company and the communication of my advisor Michelle Gent. More
I purchased a 911 recently. Raj was amazing, he helped me through the entire process; from ordering the car to me driving the car off the lot. As a new Porsche buyer I had a lot of questions on what options/ through the entire process; from ordering the car to me driving the car off the lot. As a new Porsche buyer I had a lot of questions on what options/add ons I should get. Raj walked me through all the options and made suggestions on which ones I should defiantly get and the options I can skip on. Raj made the car buying process less daunting and I would highly recommend Raj to anyone interested in buying a Porsche! More