Porsche Fremont
Fremont, CA
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First time Porsche buyer This was my first time buying a Porsche and Viraj "Raj" Kumar was the salesperson you want to deal with at a dealership. I had been there almost thre This was my first time buying a Porsche and Viraj "Raj" Kumar was the salesperson you want to deal with at a dealership. I had been there almost three years before looking and was so impressed with the quality of the people and service I came back to them as my first choice when I was ready. When I asked, and not before, Raj arranged to have my potential trade-in appraised for a fair value while I looked around and he answered my questions. I went there for a particular Boxster GTS that for a lack of better word intrigued me. Raj and I took it for a test drive and when we returned we started the buying process. I wish all my previous car buying experiences were as pleasant as this one. So in summary: A very pleasant and successful car buying experience due to quality people throughout the organization including sales, finance and service, and especially Raj Kumar. More
Wow, I've never had as terrible a buying experience as this! OK, so in fairness to all, let me just say that I'm a tough negotiator. I do deals for a living, and at the end of a lot of deals both sides aren't 1 OK, so in fairness to all, let me just say that I'm a tough negotiator. I do deals for a living, and at the end of a lot of deals both sides aren't 100% delighted, but that usually means it was a fair deal to all. I knew what car I wanted (2015 Panamera S e-Hybrid) and the price I wanted to pay. My salesperson, Alan Lessa, was initially very friendly and I enjoyed the test drive with him. However, we ultimately were about $1000 off from one another on the price and then I was willing to close the gap to a $500 difference. In the end, I even offered to close the gap entirely as long as they threw in something for my 9 year old son (Alan said that he'd buy him a hat). Over the course to getting there, though, I became very frustrated with the delayed return phone calls and emails and ultimately the utter obstinance and lack of communication of the sales manager, David Saucedo (who never was willing to get on the phone with me). At one point, I got hot under the collar that they wouldn't move off their price and wouldn't justify, and I told Alan that David seems like a "xxxxx." Long story short, Alan called back and said that David had decided that he didn't want to sell the car to me for fear of me being unhappy -- well, I actually apologized for the xxxxx comment and asked that they reconsider. Alan said that David would call me to discuss, and of course he didn't (surprise!). In the end, I hope that they got a better from someone else rather than walking away from a deal with a willing buyer for a car that they've had in inventory since August 2014! One post-script to the story...I have since been able to secure the car I want at a price that was awesome with great financing terms (all better than Porsche of Fremont was offering). In short, buyer beware of these guys! More
Vinny Milazzo is a fabulous salesperson! Vinny is the best car salesperson we have ever encountered. His customer service standards are amazing! He is cheerful, thorough, knowledgeable, and Vinny is the best car salesperson we have ever encountered. His customer service standards are amazing! He is cheerful, thorough, knowledgeable, and sincerely puts your needs ahead of just making a sale. He moves mountains to get you exactly the car you want. We custom-ordered a gorgeous car, and Vinny made sure everything went perfectly and that we were always well informed about the status of our order. We left with both our dream car and a friend in the car business. We most enthusiastically recommend Porsche of Fremont and Vinny Milazzo. More
Bought a cayman, nice experience The price is fair and the service is good. The used cayman came with a broken cup holder. They fixed it in time since it's in warranty and did a car The price is fair and the service is good. The used cayman came with a broken cup holder. They fixed it in time since it's in warranty and did a car wash for free, really appreciate that. Alan is good at communicating and very responsive for any inquiries and requests. So I think this dealership meets the Porsche brands' high standard. I would totally consider buying my next car here, and I will recommend my friends who's interested in Porsche or MB to visit this dealership. More
911 Experience I have been working with Vinny Milazzo for the past 6 months on finding the right Porsche for me. I must say, I have never met a Sales person that gen I have been working with Vinny Milazzo for the past 6 months on finding the right Porsche for me. I must say, I have never met a Sales person that genuinely cared about doing the right thing for the customer versus trying to sell you anything they can. The level of attention to detail and consistent follow up was impressive. There was even one time during these 6 months, I found another car in AZ where I asked Vinny for advice. Knowing he would not get the sale, he took time out of his day to help me through it when he didn't have to. That is going above and beyond for a customer that has never bought a car from him. I finally bought the car of my dreams and it was Vinny who help me get there after spending 6 months with me. I can't talk enough about the great customer service I received from Vinny at Fremont Porsche. To all my Apple folks, ( I work at Apple HC) Vinny is your GO TO person. He came highly recommend from several Apple people and they were right! Thanks, David More
Impulse Purchase Walked in, saw the car all wrapped in plastic and walked out with a new Turbo S. Misty & David were amazing, they made the details happen and the p Walked in, saw the car all wrapped in plastic and walked out with a new Turbo S. Misty & David were amazing, they made the details happen and the process transparent. In reverse analysis, deal was fair and equitable, I have no problem with people making a few bucks off of me (as long as they don't make it all off of me). Nicely done! More
Friendly and efficient service Vinny was amazing end-to-end. A car salesman like in the good old days. Someone who wants to build his clientele over decades, not trying to make a qu Vinny was amazing end-to-end. A car salesman like in the good old days. Someone who wants to build his clientele over decades, not trying to make a quick buck. I highly recommend Vinny and the dealership in general. More
Wonderful Leasing Experience I leased my first ever Porsche from Porsche of Fremont. It was a pleasure working with Alan on leasing my Boxster. He has excellent knowledge of the c I leased my first ever Porsche from Porsche of Fremont. It was a pleasure working with Alan on leasing my Boxster. He has excellent knowledge of the cars and also gave me some sound advice from an economic perspective. He went the extra mile to get me a sweet deal on the car. Definitely going back for my next car and recommend him for anyone looking for a Porsche. More
Porsche Mecan Purchase Experience We have an excellent experience in purchasing our first Porsche. The Macan, being a 1st year release is very popular and had a significant waiting pe We have an excellent experience in purchasing our first Porsche. The Macan, being a 1st year release is very popular and had a significant waiting period. Our Sales Expert, Vincent Millazzo, has been very professional, detail oriented, and regularity check in with us on any question. We have received our car two weeks ago, he periodically follow up with us on questions about the car and make schedule available for us to address any issues. We highly recommend him if you are in the market for a Porsche. More
In the market for a Porsche? Talk to Vinny Milazzo I was in the market to lease a Porsche. I stopped by Porsche of Fremont expecting either 1) no help or 2) high pressure sales based on other dealersh I was in the market to lease a Porsche. I stopped by Porsche of Fremont expecting either 1) no help or 2) high pressure sales based on other dealerships (non-Porsche) that I had been to. What I received was neither--I met Vinny Milazzo who, even at the end of a busy day, was very helpful, no pressure, answered all my questions and even discussed the pros/cons of the competition. He was very personable and knowledgeable about the vehicle, and was willing to help in any way. Highly recommended to see Vinny @ Fremont. I will be a repeat customer. More