Porsche Exchange

Great Buying Experiance From the moment we walked in the door to the moment we drove off in our new Porsche Macan we were treated to 5 Star customer service. Our sales perso From the moment we walked in the door to the moment we drove off in our new Porsche Macan we were treated to 5 Star customer service. Our sales person, Paul M., was very knowledable and patient when showing us the many features of the Macan. The appraisial of our trade on was fast and easy. The negotiation and final paperwork process was seamless. Thank you for welcomkng us into the Porsche family ! More

There is no substitute Great experience with my sales agent and with the dealership overall. Buying my 911 from two thousand miles away was quite involved, but Paul made it Great experience with my sales agent and with the dealership overall. Buying my 911 from two thousand miles away was quite involved, but Paul made it as painless as possible. They made sure the car was immaculate prior to transport, and assisted me in getting all the paperwork completed. Being a former tech, Paul obviously knows his Porsches, and his 911s in particular. Could not recommend more highly. More

Outstanding and professional service I highly recommend Porsche Exchange. Amazing service and talent there. Paul was a great selasperson and I felt we weee in very good hands. And the p I highly recommend Porsche Exchange. Amazing service and talent there. Paul was a great selasperson and I felt we weee in very good hands. And the price was right! More

Very professional The overall service is very professional. The team is extremely knowledgeable and understands the importance of getting the proper service one expects The overall service is very professional. The team is extremely knowledgeable and understands the importance of getting the proper service one expects owning a Porsche. More

Great buying experience Nick Kopp is very trustworthy, and very respectful. I was very impressed with the dealerships time management as well. I will recommend Nick and the P Nick Kopp is very trustworthy, and very respectful. I was very impressed with the dealerships time management as well. I will recommend Nick and the Porsche Exchange dealership to all. More

Experience of a Lifetime . . . Purchased a 2014 Cayenne from Mike Semensky back in, I believe, August 2014. I don't like to write reviews until some time has elapsed because purcha Purchased a 2014 Cayenne from Mike Semensky back in, I believe, August 2014. I don't like to write reviews until some time has elapsed because purchasing a vehicle is only a part of the equation . . . service is the bigger part as we all know. Tat being said, I have had my Cayenne in the "shop" 2-3 times since I purchase it, yesterday being the most recent, Based upon all of my experiences, from purchase to service I would, without hesitation, say that The Porsche Exchange is a far above average dealership in all respects. Mike was a pleasure to work with . . .; low key and not a bit pushy. While admittedly he stuck to his price, I believe the offset is that for the price you get absolutely spectacular service . . . each time I had my Cayenne in for service, I was treated as a special customer with the up-most respect and attention! Can I name the service folk who I interfaced with yes, but it would take too much time and too much space; it is far easier to simply say, "everyone at The Porsche Exchange, without exception . . . they did stellar work on the vehicle, were quick to answer each and every question or concern and always with a caring smile and concern. So, I will take this opportunity to say thank you The Porsche Exchange and be assured that my next one (and there will be a next one because you cannot have but a single Porsche) will purchase from Mike and his super group of employees! The Porsche Exchange is an interesting business .. . . can't say Sales was better or worse than service since they were all exceptionally good, no . . ., excellent! This last sentence was added after reading the question below asking who was most honest and helpful! Keep up the excellent work. Tony G. More

Fantastic experience with Faris, Bruce and Porsche Exchange Faris Nijim at Porsche Exchange provided us with an extremely personalized experience in ordering our Targa4S with European Delivery. From our first Faris Nijim at Porsche Exchange provided us with an extremely personalized experience in ordering our Targa4S with European Delivery. From our first face-to-face meeting through the final delivery at their gorgeous new building, Faris was always available and helpful. Via text, email or phone, Faris was always readily available providing excellent communication. His deep, deep knowledge of the product line and his many years of experience with the ordering process made my decision making straightforward and fun, and provided me with confidence that I was making solid decisions. Never pushy or condescending, Faris was always kind and helpful, asking pertinent questions and often providing not one but a variety of valuable suggestions. His guidance was always accurate and timely. Passion and commitment to client service is evident in how Faris interacts with his clients. He is a true professional, who loves what he does, and does it extremely well. You’ll be fortunate if you have the opportunity to work with Faris in purchasing your first or next Porsche. In addition, I would highly recommend Porsche’s European Delivery at Leipzig. Wow! What an experience. Beautiful hotel, awesome Porsche Customer facility and staff, exciting and diverse track with a professional driver in a car identical to what you are picking up (and of course you get to drive the track, too), in-depth tour of Porsche’s stunning, state-of-the-art manufacturing facility, capped off with a gourmet dining overlooking the track. And thats just the beginning….then you have up to 30 days of driving your new Porsche on exhilarating European roads. We toured southern Germany on both country roads and the Autobahn (easily reached 245kph), then explore many mountain passes and country roads in Austria, Italy, Slovenia and northern Croatia. The Alps, the Dolomites, the Italian Lakes, the Julian Alps, the Adriatic coast….these are the roads Porsches are designed for. More

Porsche Exchange Service Center Experience was the Best My 1st visit there was 8 months ago was great...Service Associate (Josh) could not have been more accommodating. Dropped off car in the AM, and in 10 My 1st visit there was 8 months ago was great...Service Associate (Josh) could not have been more accommodating. Dropped off car in the AM, and in 10 minutes drove off in the Porsche Cayenne free loaner. Later that day got a call from Josh that my Macan was ready. All work (maintenance) done perfectly, and everything was covered by the warranty so my bill was $0.00. Yesterday I was there again for an oil change and a PCM update. As I arrived I was amazed by the quality of their just built Sales and Service Facility...wow! The Large Service Bay are was Spotless. I was met by Service Associate (Tony) with a smile. He put me in the computer and then typed in my 5 point list of Service Requests. Printed out the work order and asked me to make sure it covered everything I need (it did.) Then he said he'd call me when it was ready... I started debating (out loud with myself) about my schedule and traffic downtown and whether I would be back this evening or tomorrow.... At that point another Service.Associate (David) said "Hey Sir I go your way every night...I would be happy to bring it to you and take the loaner (was a 2017 Macan with 750 miles on the clock) if it helps."-- WOW! Later that evening (4:00 PM or so) I get a call from Tony saying the PCM Update is giving us trouble but the Tech (no pun intended) said he'll keep on it until it's complete. David is still planning to bring your Macan back to you this evening. Couple of hours later David showed up, handed me my car key and a $0.00 (all covered under warranty) invoice, and picked up my loaner. THANKS David! My experiences at PE Service could not have been better--give them a try. More

Lies, lies and more lies - Then no help! Not happy with these guys at all. They advertised a used 2014 car with 1,400ish miles on it. Said it was spotless, nothing wrong with it at all, i eve Not happy with these guys at all. They advertised a used 2014 car with 1,400ish miles on it. Said it was spotless, nothing wrong with it at all, i even have that all in email. Well once it comes to sign paperwork they are like, "oh it actually has almost 2,000 miles on it." 500-600 mile discrepancy, not a huge deal but no concession on price and these things depreciate at $1-$2 per mile, not $0.50 like normal cars. So I dealt with that. Then once it was delivered to me, I had to pay the shipping of course, the delivery people point out all these dents, dings, scratches, nicks on the wheels and more. I'm like what are you talking about? I go to the local body shop I've used for years who are reasonable and what's the bill? Nearly $8,000!!! I contacted my sales guy, the assistant GM and the GM and get this, NO RESPONSE WHATSOEVER! I then contacted Porsche and they sent a letter to the dealer instructing them to contact me, NOTHING. I even faxed, emailed and re-mailed the letter from Porsche over to these guys again, NOTHING. Great BS sales on the front end but if you have a problem you are SOL! I'm furious. Never buy from these guys, especially if you don't live locally like me. More