Porsche Exchange

Purchased a certified Carrera S from Porsche Exchange outside Chicago. Called and discussed the car with the sales person, Tony, several times and had him send extra photos. Told me he had all service re outside Chicago. Called and discussed the car with the sales person, Tony, several times and had him send extra photos. Told me he had all service records, books and keys. Flew to Chicago to check out. Promptly picked me up at the airport, but when I entered the dealership no one would talk to me and the receptionist treated me like a bum. Car looked fine, didn't get chance to drive it much, but Larry (sales person Tony dumped me on because he was out) assured me they would go thru the multi point checks for certification prior to shipping down. Several days went by before they said it was ready to ship. When I received it it did not have all sets of keys, fog lights did not work, pcm was out and it rode a bit rough. So much for certification. Called Tony the sales person who continued to assure me he would send keys and records, but never did, finally avoiding my calls. Took the car to Tulsa dealership who gladly repaired it under warranty with the exception of the PCM which was $2500 and extra key $250 ea. Upon changing out the tires they literally found the words BENT written in the inside of two of the wheels...no wonder it rode rough. They were color coated HRE wheels and it cost me $1800 each to replace. Worst experience at a dealership I have ever had. All Porsche dealerships I have dealt with in the past have held themselves to a high standard as I thought this one would being a Premiere dealership. Any way I would recommend skipping these guys if you are seeking a quality certified porsche. Really disappointing. Caveat: This happened 2 years ago, I am now told Tony and Larry the two stooges I dealt with are now gone. The finance guy I dealt with tried very hard but had no idea what was going on. At times they seemed iconvenienced that I was there. Let's hope things are changed now, because I won't be back around them to know. Sad too because they have alot of great cars. Bought two more since, but not from them. You can't please everybody maybe it was just my turn. More

I worked with Michael Semersky over the phone at first. He was a very friendly and a very honest guy. Those are the two qualities that I look for in an auto dealer. I am well studied on the vehicle so I He was a very friendly and a very honest guy. Those are the two qualities that I look for in an auto dealer. I am well studied on the vehicle so I did not expect to learn much. The experience was wonderful. Far better than any other Porsche dealer that I have worked with. Most importantly the deal they gave me was outstanding. I know the proverbial saying is "I got a great deal." I really believe that I did get an un-believable deal. Mike was top notch and I highly recommend him to anyone purchasing a Porsche. Two other Porsche dealers were much closer to my home, so it proves that I would go out of my way to purchase another car from the Exchange. More

I came across the Porsche Exchange through an ad in autotrader. I started dealing with Michael Semersky via telephone. Semersky was not only knowledgable about the Porsche products, but offered a fr autotrader. I started dealing with Michael Semersky via telephone. Semersky was not only knowledgable about the Porsche products, but offered a friendly, non-aggressive and matter of fact attitude about the vehicles in question. Although I did not end up buying the vehicle from Semersky or his dealership (I ended up buying out my old lease), I found his insight invaluable. I would certainly recommend using this dealership to all who are looking for a Porsche and some other cool exotics he has listed. I am certainly calling him when I am ready for my next vehicle. A++; and I am a picky guy! More

The Porsche Exchange dealership and my salesman Larry LaCoste provided the "total experience." Buying a car (any, not just a high end German marque) should be a good experience from start to finish. Go LaCoste provided the "total experience." Buying a car (any, not just a high end German marque) should be a good experience from start to finish. Good first contact, follow-up contact, allowing time to get to know the car, striking a deal, closing, service. Larry and the team nailed in on all accounts. My first email enquiring on a car was responded to w/i several hours by a real person, not a computer program. The car was fairly priced and Larry knew he only needed to explain features of the car and allow the car to sell itself. No pressure, no silly sales tactics. The Exchange team is passionate about the cars they sell and seem to like and respect each others. I had been recently to a dealer where one salesman had a "breakdown" on the sales floor (apparently he was being teased by a colleague); at another dealer the salesman was clearly afraid of the manager, who seemed to run the place like Guantanamo. None of this nonsense at Porsche Exchange. More

I bought my first Porsche from these guys. I am a car nut, so I am very picky about the dealers. My expectations were very high. I have very little patience for xx. OK, I have zero patience. I am so pick nut, so I am very picky about the dealers. My expectations were very high. I have very little patience for xx. OK, I have zero patience. I am so picky that I have been known to walk out of the dealership, if I did not feel that coffee was fresh enough. Hey, if I am spending tens of thousands on the car, you can afford to keep the coffee fresh and dealership clean like a surgery room. There were four dealers I was considering and once I got to meet Faris, there was no doubt in my mind that this will be the dealership for me. He owns the same car I bought, so he knew every little thing about the car. The whole time I felt that Faris and Michael and couple of other guys were interested in one thing - what I want. No sales pushes, nothing. I asked them for a certain configuration, they came back with a car that met the configuration. I changed my mind asked for another configuration, they found that one too. Mind you, neither of the configurations I wanted were on their lot, they all belonged to their competitors. Never ever did I hear them say anything back to me but "let me see where I can find one for you". Once I decided 100% what I wanted, they did dealer trade, got the car on the truck. Once I got to the dealership, I probably met every person working there. I bet if I called now the service manager and told him my name, he would know right away what I drive. Bottom line: if you love cars and want to be treated like a car enthusiast that you are, there is only one place in Chicago you should go to - Porsche Exchange. More