Porsche Englewood

The definition of Customer Service I have followed Marcy from Audi to Porsche just to ensure excellent service of my automobiles. Marcy's service department is truly the definition of I have followed Marcy from Audi to Porsche just to ensure excellent service of my automobiles. Marcy's service department is truly the definition of Custom Service. My repairs/service have always been completed on a timely basis and at fair prices. My main reason to continue favoring Porsche is my knowledge that any problem will be professionally handled by Marcy without any stress. More

Service that goes above and beyond Last summer, on a Saturday morning I drove over a pothole on the turnpike on my way to Atlantic City - I wasn’t even 10 minutes into my 2+ hour drive Last summer, on a Saturday morning I drove over a pothole on the turnpike on my way to Atlantic City - I wasn’t even 10 minutes into my 2+ hour drive when I was sitting on the shoulder with a blown out tire and a State Trooper setting up flares behind me. About 45 minutes later I was in the passenger seat of a flatbed headed to Town when I called Marcy to tell her what happened. Completely prepared to leave my car at the dealership, Marcy told me there was a chance they had a tire in stock - and as long as there was no damage to the wheel itself, she would be able to get me out and on my way as fast as possible.. As luck would have it, they had a tire in stock and Marcy invited me to watch the technicians check to see if there was any further damage to the car.. I was in and out of the dealership in less than 45 minutes ON A SATURDAY and back on my way to AC. I’ve always had a great working relationship with Marcy, but what she did for me on that day shows how much she truly cares about her clients. Thank you, Marcy! More

Great service! 5 star all the way. No pressure environment, very courteous and the team delivered whatever they promised ON TIME. Would highly recommend this place a 5 star all the way. No pressure environment, very courteous and the team delivered whatever they promised ON TIME. Would highly recommend this place and specially sales rep named Preeth Kumar… he made the car buying experience just perfect. He was accommodating, knowledgeable (and when not sure about something he would get back with the correct answer), and patient – he explained the car buying and dealer prepping process very well to build the confidence needed in buying a pre-owned car. More

A 5 Star Performance from a Top Shelf Car Dealer It is always very easy for someone to get on the Internet and xxxxx about a business, but rarely do folks take the time to give credit where credit is It is always very easy for someone to get on the Internet and xxxxx about a business, but rarely do folks take the time to give credit where credit is due. Buying a car is something I hate doing, so much so, that when I lost my car to "Sandy" I replaced it with a Harley. Fast forward to this past June when I decided I wanted a Porsche. After doing a search and seeing that Town Motors had the car I was looking for I cycled across the G W from Long Island and had a very enjoyable experience and a new ride...I found Doug Avella, the staff, and business area low pressure and ALL of my requests were dealt with and now I'm left with a conundrum...the Harley or the Porsche? Which one will I ride/drive today? Town Motors....really worth a visit before you commit anywhere else even if you're not local to Englewood, NJ!!! More

First Rate Experience I am an out of state customer (Ca.). I saw an online ad for the vehicle I was searching for. Having never purchased a car sight unseen I was somewhat I am an out of state customer (Ca.). I saw an online ad for the vehicle I was searching for. Having never purchased a car sight unseen I was somewhat nervous about the experience. I dealt solely with Will Gakos and could not be more satisfied. He was fair, straight forward, accessible, an made sure that my car was in "Showroom Shape" prior to shipping. My car departed the dealership during the holiday season. Will personally met the transport after hours to ensure a timely delivery. He stayed in touch with me through the entire purchasing and transport process. He truly made my experience feel as though i was physically at the dealership. He followed up with me post delivery and continues to stay in touch. This was one of the finest, most professional car purchasing experiences I have ever had. More

As Good As You Get People at Town Porsche are professional. They know what they are doing. No messing around, no hide and seek, no hassle. Nice and clean. I should say a People at Town Porsche are professional. They know what they are doing. No messing around, no hide and seek, no hassle. Nice and clean. I should say all comes down from the top, General Manager Marc Faraj. He speaks from client's perspective, and keeps his words. He started from bottom years ago, and has risen to the top by taking tremendous efforts to make things work. He earned it. He provides client friendliness. Will Gakos is the sales manager, a true professional with deep knowledge on products. He interacts with clients a lot, understands client's needs and provides solutions. He says no to you if things don't make sense from client's points of view. How many sales guys say, " No, it's not good for you." None. I recommend him. Marcy Gross is the service manager. You don't get a good sense of calmness when you go to the service center. No one likes it. Marcy is special. Her communication is great. Problems difficult to put in words, she listens carefully and understands what they are. Once all done, she confirms with you if everything is ok. Professionalism is way up there. You feel comfortness b/c Marcy manages services in right way. More

These guys went the extra mile for me ! I'm a long time Porsche owner and had been toying with the idea of ordering a 2015 for fall delivery. It was May and I was in a lease that ran until S I'm a long time Porsche owner and had been toying with the idea of ordering a 2015 for fall delivery. It was May and I was in a lease that ran until September in a BMW I didn't really care for. I had built the car I wanted on the Porsche Web site then put it out online for a quote. I had also visited the dealer I'd previously bought 5 or 6 Porsche's from and as helpful as they are, for some reason they didn't take me seriously. Of the dealers who did respond, William Gakos of Town Motors Corporation in Englewood took a real interest in my needs. He was low key, very sincere and said he could make me an offer that would put me in the car I wanted right away at a great price and also offer credits for the remainder of my existing lease. And he did just that. It's amazing and I'm having great fum in my new Cayman. Another thing is unlike my previous dealer, Town is a smaller operation and I got to meet the whole team including Jake Semon the sales manager,Miguel Santos the finance manager, Marcy Gross the service manager and all the others. And even though this time around I was only getting a Cayman, they treated better that the other dealer did when I bought a 6month old Turbo for well over $100k. Now that I've been driving the car for two months, I hear from William and Jake who invite me to various Porsche events and double check I'm enjoying the car. What a great dealership and team of people. Love them.. More

My First Porsche - 2014 Cayman S I just bought my first Porsche from Town and could not be happier! Preeth, Marc, Miguel and Jake went out of their way to make me happy and comfortab I just bought my first Porsche from Town and could not be happier! Preeth, Marc, Miguel and Jake went out of their way to make me happy and comfortable with my purchase. Each step of the process, from placing my initial order to making last minute changes to my order and eventually delivery were all handled exactly the way I would expect from a premium Porsche dealership. I even had a chance to meet Joseph, a service advisor, and Brian, a friendly and informative technician that performed the pre delivery inspection on my car. Top-notch service all around. I have a feeling this is only the first of many Porsche's from Town in my future. More

Go to the dealer as good as the car. First time I've ordered a car sight unseen. I've had some bad experiences from other local porsche dealers. I'm glad I went to town motors, Bill G First time I've ordered a car sight unseen. I've had some bad experiences from other local porsche dealers. I'm glad I went to town motors, Bill Gakos, made the purchase smooth and easy. Keep up the good work. I'll be back. More