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Porsche El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.9
75 Reviews
Call Dealership (915) 745-5300

6421 S Desert Blvd

El Paso, TX

79932

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Showing 75 reviews

March 01, 2024

Nice people. Had a major safety issue, air bag light. Took 4 times to "get it right", just picked it up today. We will see. Going to sell it upcoming months. More

by tmgecho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio, Cesar
Report | Print
Mar 03, 2024 -

Porsche El Paso responded

We appreciate your feedback and apologize for any inconvenience you experienced with the airbag light issue. We understand the importance of safety, and we're here to assist you.

February 21, 2024

I am very satisfied with Cindy’s assistance. The service was done promptly and they have been very attentive with the follow up. Thank you. More

by JAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
Feb 24, 2024 -

Porsche El Paso responded

Thank you for expressing your satisfaction with Cindy's assistance and prompt service. We're delighted to hear that you had a positive experience, and we appreciate your kind words. We value your business and look forward to serving you again!

February 20, 2024

Tremendous customer service and support. You are treated with respect and they follow up to make sure everything is correct. More

by alanames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyndi Ramos
Report | Print
Feb 24, 2024 -

Porsche El Paso responded

We're thrilled to hear about your tremendous customer service and support experience. Treating our customers with respect and ensuring everything is correct is a top priority. Thank you for choosing us, and we appreciate your positive comments about our customer service!

February 20, 2024

Cyndi has been great! ! Very attentive and nice to be working with, she can help you with anything you need. More

by sagrariof0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyndi
Report | Print
Feb 24, 2024 -

Porsche El Paso responded

We're pleased to hear that Cyndi has been great to work with, providing attentive and helpful service. Thank you for choosing us, and we appreciate your positive comments!

February 20, 2024

Sergio in service made my yearly maintenance extremely easy. He and the entire team were kind, helpful and professional. More

by lfranlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio, Cesar
Report | Print
Feb 24, 2024 -

Porsche El Paso responded

We're glad to hear that Sergio and the entire service team made your yearly maintenance extremely easy. Kindness, helpfulness, and professionalism are important aspects of our service, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again in the future!

February 03, 2024

Straight to the point no xx really good follow up Sergio and Cesar are great!!! More

by Patricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio and César
Report | Print
January 24, 2024

Great service! Loaner car while car being serviced. Service advisor kept me informed of status with texts and pictures of car. More

by dand.andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Report | Print
Jan 26, 2024 -

Porsche El Paso responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 16, 2024

Luis Melchor is an excellent sales professional. I am an out of state buyer and he made the process for me effortless. He is also prompt with his responses. I recommend him and Porsche El Paso 100% More

by double88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Melchor
Report | Print
Jan 19, 2024 -

Porsche El Paso responded

It's fantastic to hear that Luis provided excellent service as a sales professional. Making the process effortless and being prompt with responses are valuable qualities. Thank you for recommending Luis and Porsche El Paso with such confidence. Enjoy your Porsche and safe travels!

January 01, 2024

I asked Cesar to complete a state inspection. That was not done. Sergio did a great job on the completion of the annual service and delivery. More

by Fcnapier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio, Cesar
Report | Print
Jan 03, 2024 -

Porsche El Paso responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 30, 2023

Cindy Ramos in the service department is very professional and curteous ! Very attentive to costumer needs and concerns. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Ramos
Report | Print
Jan 03, 2024 -

Porsche El Paso responded

It's fantastic to hear that you had a great experience and that Cindy provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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