Porsche Dallas
Dallas, TX
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My experience with Park Place Porsche was absolutely perfect. Adrian was able to provide us with the exact car we were looking for and the entire process couldn't have gone any better. I will definite perfect. Adrian was able to provide us with the exact car we were looking for and the entire process couldn't have gone any better. I will definitely look to Park Place fro my future car purchases. More
Car had a defect, which we discovered only after I had driven it to my home in Arkansas. Dealer arranged to have the car hauled to Dallas for repair and returned. I wish the car had been perfect when deli driven it to my home in Arkansas. Dealer arranged to have the car hauled to Dallas for repair and returned. I wish the car had been perfect when delivered, but, since it was not, this was the best possible service the dealer could have offered. They did this readily and promptly. More
Excellent customer service as expected from the Park Place brand. Great service and pleasant buying experience. They got me the exact Porsche I wanted at a fair price. And I'm happy knowing that I'll Place brand. Great service and pleasant buying experience. They got me the exact Porsche I wanted at a fair price. And I'm happy knowing that I'll be well taken care of in the future. More
Mr. John Edwards was an absolute pleasure to deal with. It was a fairly long day, but that was all because of me. All the while Mr. Edwards stayed completely patient and EXTREMLY friendly. I will be a cust It was a fairly long day, but that was all because of me. All the while Mr. Edwards stayed completely patient and EXTREMLY friendly. I will be a customer for life! You guys are AMAZING! More
The best car buying experience I had in a very long time. Jason was extremely knowledgable and curteous. An outstanding individual! He handle all the necessary financial issues, paperworks, and delivery ar Jason was extremely knowledgable and curteous. An outstanding individual! He handle all the necessary financial issues, paperworks, and delivery arrangement. Overall, the shopping experience was smooth and amazing compared to other dealerships. I would highly recommend to everyone, friends, families to shop at Parkplace and have Jason England taking care of them. I will be purchasing another Porsche from Parkplace very soon with the help of Jason. (5 star services !!!) More
This is our third Porsche buying experience at Park Place with Neal Brown. Neal is knowledgeable, courteous and professional. Park Place has great customer sevice and we would highly reccomend Park Place P with Neal Brown. Neal is knowledgeable, courteous and professional. Park Place has great customer sevice and we would highly reccomend Park Place Porsche and Neal Brown as your Sales Professional. More
Do not trust Park Place Porsche. I allowed my car to Do not trust Park Place Porsche. I allowed my car to be repaired there after an accident. I specifically told the service contact (Antwon) and the Do not trust Park Place Porsche. I allowed my car to be repaired there after an accident. I specifically told the service contact (Antwon) and the insurance adjuster at the same time, that the convertible top had been left open for three days in the rain by the tow company. I told them to pay attention to the stereo and navigation system. Park Place returned the car to me with a broken stereo and navigation system, the driver door does not shut properly, and there was a blemish in the leather of the steering wheel. Then while attempting to fix the aforementioned problems, they damaged my steering wheel and returned the car with yet another problem. I brought it to their attention and they accused me of causing the damage. The Twin Turbo Conv. 911 in question gets driven maybe one day a week to take my daughter to school and then back home where it gets parked in its own garage. The car was in no one’s custody other than mine… I did not damage my steering wheel. It is obvious with close inspection that it was damaged by some hard sharp object due to a crease in the soothe surface. The damage was noticed after they had worked on the steering wheel in the area where the airbag was replaced. Yet, Paul Chadwick (Body Shop Mgr.) insisted that I was at fault and had damaged my steering wheel. I immediately went to the Park Place Porsche service area where I met with Jenny Drummund (super nice Service Mgr.). I ask the name of the Gen. Mgr. and to speak with him. I was told that it was Patrick Houston (Gen. Mgr.) and he was busy. I left my name and number at 10:30am on Tues. June 11, 2013, which was relayed to him as verified by Jenny. In the meantime, I made contact with my insurance adjuster. He emailed all the photos of the area of the steering wheel in question, that I allegedly marred and damaged after the stellar Park Place Porsche service repair. You can easily discern a mar / gouge on the steering wheel after the airbag repair. (photo {d56c3a57-1b7d-402c-8a57-5fe7f1e8d82f}.jpeg) The photo was taken previous to the car being delivered to me after the initial repair. I simply did not catch the additional mistake in Park Place Porsche repair quality. My attention was focused on my door not shutting correctly and the stereo and navigation system not working. It is fair and reasonable to believe that the steering wheel was damaged during the airbag repair. I called to verify before writing this that Jenny did indeed deliver the message to Patrick Houston. Jenny answered in the affirmative, for the second time, that she did deliver the message. Sorry to pester Jenny. As of close of business Thur. June 13, 13, I have not received a return call and my steering wheel goes on blemished and scraping my hand if I drive that car. I wrongly had the expectation of a higher standard in the treatment of my Porsche by Park Place Porsche dealership than that of my Toyota and Chevy dealers. The service is better at the Toyota and Chevy dealers I use for repair work on other cars our family own. I really expected more quality and professionalism from a Porsche dealer. Park Place Porsche has fallen down on the job on really mundane tasks that were stated in advance as well as after work. Anyone can make a mistake, but to wrongly blame the client (Ref. Photo pre-client delivery) and do a bad job, takes the fun out of Porsche ownership. Park Place Porsche did a bad job repairing my car. The fun of owning a Porsche has been blemished by Park Place Porsche. How can you trust the critical / structural part of the repair when they have such little regard in obvious areas of car repair. Save time and aggravation by doing business at a non-Park Place owned dealership. They pay lip service but do not seem to have integrity. More
Overheard Jeff talking to another customer & decided to wait until he was finished. Good move on my part. Jeff is professional, knows Porsches, doesn't waste your time. Good at following up loose ends to wait until he was finished. Good move on my part. Jeff is professional, knows Porsches, doesn't waste your time. Good at following up loose ends. real pleasure to deal with. More
John Edwards was awesome..very professional. He negotiated the deal for me prior to me seeing the car and delivered on what he promised. I would absolutely refer him out and do business with him a negotiated the deal for me prior to me seeing the car and delivered on what he promised. I would absolutely refer him out and do business with him again! More
My wife and I went to find out more about the new Porsche 911 S. The first person we encountered was John Edwards. He was very informed and helpful. We spent about an hour and a half with him and ended up bu 911 S. The first person we encountered was John Edwards. He was very informed and helpful. We spent about an hour and a half with him and ended up buying a 911 S the next day from him. I would recommend him to any customer. He knows his stuff! He is also very polite and respectful of our decision making process. A good man. Robert More