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Porsche Chantilly

Chantilly, VA

4.8
222 Reviews

4055 Stonecroft Blvd

Chantilly, VA

20151

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Showing 222 reviews

October 01, 2022

Very friendly, helpful and customer-focused. Previously had vehicle serviced at Tyson’s Corner location where originally purchased. Only one technician trained on 944 S2 so difficult to get serv More

by Rpachinbha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Choque Sanjinez, Jared (? Not sure of name…) - Shop Foreman
Oct 03, 2022 -

Porsche Chantilly responded

Hi there, We are always happy to look after your Porsche 944 S2. Thank you for your positive review and return business. Please know that you will always be welcome here at Porsche Chantilly.

October 01, 2022

The team was extremely professional and very nice to work with, especially, Ronald. I was kept up to date with the status of the service performed and any recommended items of interest, if needed. More

by Ralph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Choque
Oct 03, 2022 -

Porsche Chantilly responded

Ralph, our professional Service Team makes sure to let our customers know the status of the vehicle and what we recommend to be done. Porsche Chantilly happily awaits you for your next visit.

Oct 03, 2022 -

Ralph responded

Hello, I was sending my kudos to your service team during my feedback survey.... I'm not sure what triggered your response.

September 29, 2022

Clean facility, friendly got the job done . Freshman, snake, provide transportation, transactions easily to read,. More

by David Tek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald
Sep 30, 2022 -

Porsche Chantilly responded

Hi David, our Service Team at Porsche Chantilly is thrilled to read that we delivered friendly service and are happy to provide you with a clean facility while you wait for your vehicle to be serviced. It's a pleasure to give you transportation, too. Thank you for your five-star review.

September 23, 2022

Very positive experience. They were even less expensive than my mechanic. I will be a return customer. More

by MarkVAdams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katlin Ahearn,
Sep 24, 2022 -

Porsche Chantilly responded

Mark, we know the importance of having a great experience when servicing your car. We're so glad that you've had such a positive experience with Porsche Chantilly. Thank you for taking time out of your busy day to leave this 5-star rating.

September 20, 2022

Very knowledgeable and personable staff. Made the transaction very smooth and painless. Would definitely go there again and recommend others. More

by Paul G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ekpa, Kareem
Sep 21, 2022 -

Porsche Chantilly responded

Thank you, Paul! We are excited to have you as a customer of Porsche Chantilly and are appreciative of your 5-star review. Be assured that you can always expect that same level of service, no matter what you need help with.

September 20, 2022

The service team never once even looked at the vehicle after it had sat at the lot for a week. No apology - just a statement that they were deprioritizing vehicles in for service to fix issues with new cu More

by LibertyGuard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Esprella
Sep 21, 2022 -

Porsche Chantilly responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your recent vehicle maintenance visit. Can you please email your preferred contact method to me? Thank you, Jahangir Shahid General Manager Jshahid@penskeautomotive.com

September 11, 2022

I would like to take this opportunity to recognize the world class professionalism exhibited by Mr. Shahzeb Rana at Porsche Chantilly. In all the years of experiencing German automobile dealerships and sa More

by tayyib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahzeb Rana
Sep 13, 2022 -

Porsche Chantilly responded

Hello, we thank you for your well-thought-out review and recommendation. Our Sales team here at Porsche Chantilly wants all our customers to leave very satisfied like you did. We understand the importance of a good quality car-buying experience. It was our pleasure to make sure you received just that. Congratulations on your new purchase, and we hope you enjoy it.

September 07, 2022

Very professional and on time for the repairs. Always explain in detail what work needs to be done. More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiara
Sep 07, 2022 -

Porsche Chantilly responded

Hi Mike, your positive feedback means a lot to us at Porsche Chantilly. Professionalism and timely service are important to us and we're glad we could take care of your repairs. Our Service Team wants to ensure you are aware of the service provided every step of the way. Thank you for trusting in us and we are always here for your maintenance needs.

September 04, 2022

They are good at service. Rana sales person is really helpful. Thank you for the service. More

by Ranjith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rana,Zeb
Sep 06, 2022 -

Porsche Chantilly responded

Hello, our Sales Team is here to assist with your car-buying needs. Porsche Chantilly is happy to deliver a good and helpful service. Thank you for your five-star review.

September 02, 2022

Service was great and super convenient. Ronald was customer service was excellent. He really makes you feel like you’re a priority. More

by Mlab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald
Sep 04, 2022 -

Porsche Chantilly responded

Hello, At Porsche Chantilly, we want all our customers to feel just like you did like you're a priority and more importantly like family. We strive for excellence in our Service Department to provide a great experience. Have a wonderful day.

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