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Porsche Chandler

Chandler, AZ

4.2
359 Reviews
A luxury experience encompassing Sales, Service, Parts and Accessories fueled by the passion and intelligent performance that is uniquely Porsche. Showcasing the finest selection of New, Certified and Pre-Owned Porsche models. Where Passion Meets Performance.
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1010 S. Gilbert Road

Chandler, AZ

85286

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Showing 359 reviews

December 03, 2017

Have it your way at Porsche Chandler I was looking for a quality, lightly used, sport car and had narrowed my choices to Porsche and another German manufacturer. I contacted Scott Jenkins More

by Bruce Rider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Banes, Alex Benson, Scott Jenkins
November 22, 2017

DEALERSHIP FRAUD - BUYERS BEWARE I recently purchased a certified pre-owned Porsche Cayenne "Platinum Edition" from Porsche Chandler. The vehicle was advertised as a Platinum Edition More

by Tony V.
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Richard Cvijanovich, Lisa Cvijanovich, A.J. Chacon, Miles Escajeda, Scott Jenkins
Nov 22, 2017 -

Porsche Chandler responded

Porsche Chandler strives to ensure client satisfaction with its customers at all times. In this instance, the buyers came in to review the used vehicle, proceeded to drive the vehicle on a borrowed car agreement to understand if they liked it for an extended period of time before purchasing, approved of the vehicle and then decided to purchase the car. Two months of client ownership went by and then we were contacted by the clients stating they felt the vehicle should have been a Platinum Edition Cayenne and not a base optioned Cayenne model. The vehicle was represented as a Certified Pre-Owned Cayenne with the printed Porsche Cars North America provided used car label clearly stating the specific build information. The customer requested that the dealership install added accessories to their used car purchase to bring it up to the option level of a Platinum Edition Cayenne model which, could not be done. Porsche Chandler prides itself on being 100% transparent in all client dealings however, in this case, we cannot modify the vehicle nor, do we have a responsibility 60 days after the sale for what the customer felt they wanted in a car… especially when the clients did not make a spontaneous purchase and we provided an opportunity for the customers to drive and experience the vehicle for an extended time prior to their used vehicle purchase. Thank you. Richard Cvijanovich Owner – Porsche Chandler

Nov 22, 2017 -

Tony V. responded

DEALERSHIP FRAUD - BUYERS BEWARE - Continued We contacted the dealership as soon as we found out the vehicle was falsely advertised and sold. Had we not found out when we did, it could have been a year gone by and we still wouldn't have found out. Now we know with certainty that your dealership will never voluntarily informed us of this mistake. Classic case of unethical business practice. You even lied about us taking the vehicle for extended period of time. We never took it out overnight. Wow! This is sad. You got the facts all wrong. Please consult with your own sales professional, Miles E. In fact, we only took it out for a 20-minute test drive all alone by ourselves as all of your sales professionals were busy with other customers. So yes we did make a SPONTANEOUS purchase. You seem to have excluded the fact that your dealership advertised the vehicle as a Platinum Edition and sold it as Platinum Edition. And till this day not a single apologies for your mistake. I agree that your dealership cannot fully make the vehicle as a full Platinum Edition, but you should at least try to make this right by willing to further discuss this with us other than brushing us off like this and lying about the length of time that we took the vehicle for a test drive.

November 07, 2017

Easy purchase of a 2017 Boxster My wife and I were in the market for a sports car, so we visited Porsche Chandler to see if we could make a deal. We felt so welcomed by everyone we More

by Jeff Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger D'Anna
November 05, 2017

Great car buying experience at Porsche of Chandler! Everyone at Porsche of Chandler was professional, pleasant and helpful. Chris Pauken worked closely with us to help us find exactly the right deal on More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger D'Anna, Alex Benson
November 02, 2017

Chris Paulken was outstanding! Chris was very professional and the experience was awesome! I've bought cars for 45 years from all Dealer Types and this was my best experience to da More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2017

Great dealer Good car buy ing exprience good staff easy close good inventory. I will buy my next car from this dealer. What else is there to say? More

by Randall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kulman, Carlos Barela
October 01, 2017

Christopher Paulken was professional and knowledgeable I traded in a 996 Porsche for a VW Golf R this dealership had. The experience was devoid of pressure and felt professional and relaxed. This was a nic More

by Pepechucho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2017

Excellent online car buying experience! My OCD got the best of me and I decided to try to buy my birthday (May) car early if I make a deal on the car I had in my sights. Porsche Chandler is More

by Mark Rosenberger
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger D'Anna
September 19, 2017

Go see Chris! We all know (or many of us do) that in order to help dealerships get cars and other factory incentives, it's important for the dealer to score high on More

by Porschepunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger D'Anna, Carlos Barela
September 06, 2017

Found the perfect car Chris hunted all over the United States for the Cayenne that had the exact options that I wanted. He also added some upgraded wheels and black exhaus More

by Lynn Hicok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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