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Porsche Chandler

Chandler, AZ

4.3
357 Reviews
A luxury experience encompassing Sales, Service, Parts and Accessories fueled by the passion and intelligent performance that is uniquely Porsche. Showcasing the finest selection of New, Certified and Pre-Owned Porsche models. Where Passion Meets Performance.
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1010 S. Gilbert Road

Chandler, AZ

85286

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Showing 357 reviews

March 09, 2018

New Macan S Chris was a pleasure to work with on the purchase of our new Macan S. From initial contact via the Internet to test driving the Macan and Macan S. To More

by Jltr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2018

Execellent Expereince with Porsche Chandler Alex Benson was extremely knowledgeable, very professional, and provided exemplary customer service for me throughout the buying experience in his rol More

by michael comeaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginger D'Anna, A.J. Chacon, Alex Benson
March 06, 2018

Love this dealership! We have bought more than one car from Chris at Porsche of Chandler. He is a pleasure to deal with! The whole team makes everything easy for us when More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger D'Anna, Scott Jenkins
February 06, 2018

Double trade-in and new Panamera! I recently had the pleasure of working with Chris Pauken on the trade-in of 2 of my vehicles for a brand new Panamera. Chris was extremely kind, knowl More

by CoulterFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger D'Anna
January 25, 2018

Great customer service! We visited the dealership before they opened to see all the state of the art features of the facility. When we visited again for the open house we we More

by ZephyrB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger D'Anna
January 20, 2018

Excellent buying experience I had a great experience at Porsche Chandler. I was looking to buy a used vehicle with lower miles and found a VW Wagon that I really liked here in th More

by bethinaz
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2018

By far the easiest and smoothest car purchase ever! I was in the market, originally, for a new 2017 Buick Enclave. I don't live in the Phoenix area so I started making contact with several car dealershi More

by etwigger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginger D'Anna, Howard Kulman, Scott Jenkins
December 24, 2017

Amazing people to work with I had talked to Chris Pauken a few times over email about a few cars, but found a CPO GTS in manual that looked amazing. We went back and forth on a f More

by RaminM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger D'Anna
December 03, 2017

Have it your way at Porsche Chandler I was looking for a quality, lightly used, sport car and had narrowed my choices to Porsche and another German manufacturer. I contacted Scott Jenkins More

by Bruce Rider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Banes, Alex Benson, Scott Jenkins
November 22, 2017

DEALERSHIP FRAUD - BUYERS BEWARE I recently purchased a certified pre-owned Porsche Cayenne "Platinum Edition" from Porsche Chandler. The vehicle was advertised as a Platinum Edition More

by Tony V.
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Richard Cvijanovich, Lisa Cvijanovich, A.J. Chacon, Miles Escajeda, Scott Jenkins
Nov 22, 2017 -

Porsche Chandler responded

Porsche Chandler strives to ensure client satisfaction with its customers at all times. In this instance, the buyers came in to review the used vehicle, proceeded to drive the vehicle on a borrowed car agreement to understand if they liked it for an extended period of time before purchasing, approved of the vehicle and then decided to purchase the car. Two months of client ownership went by and then we were contacted by the clients stating they felt the vehicle should have been a Platinum Edition Cayenne and not a base optioned Cayenne model. The vehicle was represented as a Certified Pre-Owned Cayenne with the printed Porsche Cars North America provided used car label clearly stating the specific build information. The customer requested that the dealership install added accessories to their used car purchase to bring it up to the option level of a Platinum Edition Cayenne model which, could not be done. Porsche Chandler prides itself on being 100% transparent in all client dealings however, in this case, we cannot modify the vehicle nor, do we have a responsibility 60 days after the sale for what the customer felt they wanted in a car… especially when the clients did not make a spontaneous purchase and we provided an opportunity for the customers to drive and experience the vehicle for an extended time prior to their used vehicle purchase. Thank you. Richard Cvijanovich Owner – Porsche Chandler

Nov 22, 2017 -

Tony V. responded

DEALERSHIP FRAUD - BUYERS BEWARE - Continued We contacted the dealership as soon as we found out the vehicle was falsely advertised and sold. Had we not found out when we did, it could have been a year gone by and we still wouldn't have found out. Now we know with certainty that your dealership will never voluntarily informed us of this mistake. Classic case of unethical business practice. You even lied about us taking the vehicle for extended period of time. We never took it out overnight. Wow! This is sad. You got the facts all wrong. Please consult with your own sales professional, Miles E. In fact, we only took it out for a 20-minute test drive all alone by ourselves as all of your sales professionals were busy with other customers. So yes we did make a SPONTANEOUS purchase. You seem to have excluded the fact that your dealership advertised the vehicle as a Platinum Edition and sold it as Platinum Edition. And till this day not a single apologies for your mistake. I agree that your dealership cannot fully make the vehicle as a full Platinum Edition, but you should at least try to make this right by willing to further discuss this with us other than brushing us off like this and lying about the length of time that we took the vehicle for a test drive.

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