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Porsche Chandler

Chandler, AZ

4.2
359 Reviews
A luxury experience encompassing Sales, Service, Parts and Accessories fueled by the passion and intelligent performance that is uniquely Porsche. Showcasing the finest selection of New, Certified and Pre-Owned Porsche models. Where Passion Meets Performance.
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1010 S. Gilbert Road

Chandler, AZ

85286

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Showing 359 reviews

January 08, 2025

Unprofessional and very cocky individual when trying to get parts for my 911. He is one of those guys who thinks he knows it all but in reality knows practically nothing. More

by nodakkid61
Recommend Dealer
Yes
Employees Worked With
Kyle Snyder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Porsche Chandler responded

We're sorry to hear about your experience with our parts department. Your feedback is important, and we'll address this issue internally to ensure better service in the future. Thank you for bringing it to our attention. Respectfully, Ernie Alvarado​​ - Customer Experience Manager - 480-994-9000

Jan 09, 2025 -

nodakkid61 responded

I like the dealership though! I have received excellent customer service from Joshua Mueller. He listens to the customer! Very polite and professional.

December 31, 2024

Service dept forgot to tighten the lug nuts on a rim of a family member's electric vehicle, one lug nut therefore fell off and another was about to fall off, and a terrible accident almost occurred with my w More

by Rolling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Hair
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Cvijanovich
Jan 14, 2025 -

Porsche Chandler responded

Thank you for reaching out. I'd like the opportunity to discuss these claims with you in greater detail. At your earliest convenience, would you please contact me directly? Thanks again, Richard Cvijanovich - Dealer Principal - 480-940-9000

Jan 14, 2025 -

Rolling responded

This is a very odd response from this person as they have already spoken with me at length for the past 2 weeks. I think this response above is meant to confuse the public. They made up many stories, anything to evade responsibility (blaming their own vendor and saying I should speak with their vendor even though it's their own internal vendor who I had nothing to do with and more, blaming our car detailer, blaming me etc..). This person has driven us away from the Porsche brand faster than a 959 on the 'ring'..... You have lots of choices where you spend your hard earned money. Please do your own research and support businesses that won't turn around and blame you when they make serious mistakes.

December 18, 2023

A fantastic experience from start to finish working with Porsche Chandler and Adam Frank. They were communicative, transparent, friendly and provided a very smooth transaction. Absolutely would purchase ano More

by Fishah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haydn Howe
Dec 18, 2023 -

Porsche Chandler responded

We're delighted to know you had a fantastic experience with Adam and the team at Porsche Chandler. We appreciate your recommendation and look forward to assisting you again in the future!

November 09, 2023

From the first phone call to when we drove the vehicle off the lot, it was a 5-Star experience. Chris Pauken went above and beyond to make us comfortable and at ease with the purchase process. In addition More

by mtnaspens95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahamed Barakath - Finance Dept.
Nov 10, 2023 -

Porsche Chandler responded

We're so glad to know that our team, especially Chris and Ahamed, made your experience at Porsche Chandler a memorable one. We understand how emotional it can be parting with an old vehicle - we hope you'll make many new memories in the new one! Thanks for choosing us!

June 18, 2023

I was very interested in a used Panamera but when I said I would fly to PDX for a test drive I was told you would not bring the car to the airport for a look-see. This turned me off. More

by Guy.maddox911
Recommend Dealer
No
Employees Worked With
Adam Frank
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Guy.maddox911 responded

I felt like he did not want my business, as he would not meet me at the airport to look at the car.

Jun 19, 2023 -

Porsche Chandler responded

I'm sorry that you were not satisfied with your experience. As you and Adam discussed, we are happy to pick you up from the airport to come in and see the car, but we don't show/demo cars at the airport. I would really appreciate your feedback, and I'd like the opportunity to discuss your visit further. Thank you, Lee Jones​​ - Sales Manager 480-994-9000.

June 01, 2023

Had a great experience working with Adam. Highly recommend this dealership.. This is the second vehicle purchase. They’ve been great to work with. More

by Brian Boyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Banes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haydn Howe, Geoffrey Nicholson
Jun 05, 2023 -

Porsche Chandler responded

Brian, thank you for trusting the Porsche Chandler team with your loyal business! We're thrilled to hear about your positive experience with Adam and we hope you enjoy your new vehicle. Please don't hesitate to reach out the next time we can be of assistance!

May 31, 2023

We had a great experience from the friendly smile and welcome we received upon walking through the doors, to our patient and knowledgeable brand ambassador, Adam, and finally the final paperwork with Bob More

by Fivefields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Banes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The ladies at the front desk were lovely as well!
Jun 05, 2023 -

Porsche Chandler responded

We're thrilled to hear that you had a great experience with Adam & Bob here at Porsche Chandler! We're so pleased to have you as a part of our Porsche family, and we look forward to working with you again next time. Take care!

May 26, 2023

Porsche Chandler in the Phoenix area provides incredible service. I wasn’t sure which Porsche 911 to go with and Chris Pauken took his time with me, encouraging me to figure out exactly what I want for this More

by Alagron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Banes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Porsche Chandler responded

We are thrilled to hear that you had an incredible experience at Porsche Chandler! Chris and the team are dedicated to helping customers find their perfect vehicle, and we are glad to hear that you now own a beautiful brand-new Porsche 911 Targa 4 GTS! Thank you for sharing your feedback with us! We hope to see you again!

May 26, 2023

Excellent customer service in sales and service dept. Everyone is friendly and professional. The dealership is spacious, immaculate and customer service oriented. More

by KC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Porsche Chandler responded

Thank you for the fantastic review! We appreciate the kind comments about our team & facilities and look forward to seeing you again next time here at Porsche Chandler!

May 13, 2023

Hands down, the best buying experience I’ve ever had. I cannot say enough good things about Chris Pauken. He is knowledgeable, professional and always willing to go the extra mile. He exceeded my expect More

by Tara
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pauken
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Porsche Chandler responded

We're so glad Chris and the team made the experience so great for you, Tara! Thank you for visiting Porsche Chandler!

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