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Porsche Cary

Cary, NC

4.5
336 Reviews

700 Auto Park Blvd

Cary, NC

27511

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336 Reviews of Porsche Cary

January 12, 2015

Do Not Trust This Dealership I trusted this dealership, purchased a pre-owned Nissan Murano via Internet, and trusted what they told me. BIG MISTAKE. Was told car is in perfect More

by Abe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason jones ( general manager), Phillip Marquis
Jan 28, 2015 -

Porsche Cary responded

Thank you for the feedback Abe. Since you are in the car business also as a sales manager at a Koons Sterling Ford in Virginia, I'm sure you can appreciate the value of your online reputation. I'm actually surprised to hear that you are dissatisfied with your purchase, since this is the first I've heard about it in months. However, I understand that there is still some confusion regarding the condition of the car at the time of purchase, the state inspection, and the car arriving to you missing the temporary tag. I was under the impression that we had addressed all of your concerns by sending you multiple pictures in addition to what we had online before you purchased the car, including some of the imperfections. At the time you said you were fine with all the imperfections, both before the purchase and once you received the car last June. Regarding the state inspection, by law all of our cars have to pass NC state inspection before they are sold. A copy of the inspection receipt was sent with the car, but I would be more than happy to send you another copy if need be. Regarding the temporary tag, I wish I could have issued you a new temp tag at the time, but that is something that is out of our control since NC DMV does not permit us to issue duplicate temporary tags no matter the circumstance. I did strongly recommended that you ship the car in an enclosed carrier. However, since you are a car dealer and wanted to save additional money, the transporter you sent was not an enclosed carrier. This probably would have still been okay, but the day that your transporter came to pick up the car the east coast was hit with large thunderstorms. With the combination of the car traveling on the back of an open trailer at 60-70 mph, and heavy thunderstorms, I'm assuming the cardboard temporary tag was blown off. However, I have learned that if someone is shipping a car that is not enclosed, I should not put the temporary tag on the car, but rather put it in the glove box to eliminate the risk of it blowing off. Again, I apologize that you had a less than perfect experience dealing with myself and our store, but I do appreciate you bringing these concerns to my attention. I am more than willing to discuss this further with you at your convenience if you would like to give me a call (919) 469-2699, and I will try everything in my power to help resolve the situation and make sure you feel better about your purchase. Regards, Phillip Marquis Leith Porsche

Jan 28, 2015 -

Abe responded

Wow, I am beyond estonished by the lies, lies and more lies your and your dealership keeps making. Your dealership never sent me any pictures and never adviced me about any flaws in the car I bought from your establishment. You never once mentioned anything about enclosed shipping rather rushed the shipping company and agreed to the first company to close a sale. I asked you like any consumer regardless of what they do for living and work hard for the money about the general condition of the car, you told me it was perfect. No scratches no dents. I told you I am a busy man and do not intend to come in and need to ship it, I think that's where I made my mistake by trusting what you said and letting you take advantage of the situation of me shipping it to VA. I am not sure how legal is it for you to post what I do for living and where I work online, I thougt this information I provided to you was for the purpose of completing a purchase transaction only, not to post online. I will be consulting a lawyer regarding this issue to see if you have the right to post my information online. You also have my phone number (I am sure) and all my other personal information if you want to contact me. Please do not post any of my personal information online. I will never trust you or your dealership again.

January 08, 2015

Female Buyer - Great Experience After much research I decided to check out the Cayenne while visiting Cary. I was also looking at two other brands. I met Brandon Harris at this deal More

by Ann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Harris
November 04, 2014

Dealer Recomendation I have purchased two 911's from Robert Brooks and find him to be an accommodating and good salesman who it is a pleasure to work with. That in conjun More

by jackporsche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Brooks
November 03, 2014

Very Satisfied - 2015 Cayman S After Hennessey in Atlanta had offered me an abysmal trade value for a very clean 2011 Boxster S (that I bought from them), I stopped by Leith on a Su More

by 987S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Hansen
October 14, 2014

CPO 2014 911 Purchase CPO 2014 911 The best car buying expierece that I have ever had was with Phillip Marquis at Leith.Professional,knowledgeable, expiereced. Phillip is More

by tom.vertetis.3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Marquis
October 13, 2014

Great customer service and selection I have bought three cars from Phillip Marquis in the last year. Two certified preowned and one new. Phillip and everyone at the dealership makes you f More

by Randal Bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Marquis
October 09, 2014

Robert Brooks (Leith Porsche) I have been working with Robert Brooks at Leith Porsche in Cary for the past two years. Robert is by far the best car salesman I have ever had the p More

by bjbglover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Brooks
October 08, 2014

Excellent Service! I recently purchased a beautiful car from Jim Fryling at Leith Porsche. My 11 year old Dachshund "Dub" and I rented a car in Augusta SC and drove up t More

by Possumberryfinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 20, 2014

Best Dealership in Raleigh-Cary-Durham Area I recently purchased a vehicle from Mr. Robert Brooks at Leith Porsche this following Saturday. I came in one hour before closing time due to myself b More

by MeghanFerriss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Brooks
April 22, 2014

Excellent customer service! I have been working with Robert Brooks at Leith Porsche in Cary for over two years. Robert is by far the best car salesman I have ever had the pleasu More

by bjbglover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Brooks