
Porsche Bethesda
North Bethesda, MD
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This rating is for Porsche of Bethesda . I recently had a low battery issue on my 2019 Porsche Cayenne S and was dealing with the senior service person Louis Pradel. EXCELLENT just does n I recently had a low battery issue on my 2019 Porsche Cayenne S and was dealing with the senior service person Louis Pradel. EXCELLENT just does not do him justice.... Louis and the Porsche Dealership goes above and beyond in customer service- but in this case Louis interfaced with Porsche and resolved my issues better and faster than I thought possible. Louis worked with Porsche and had the issue resolved within one day ... I am a loyal Porsche customer, and had just ordered a 2024 Cayenne S - Porsche not only makes GREAT cars, but has exceptional service and staff like Louis Pradel that make Porsche unique. This is the third time I have come to Porsche of Bethesda for various services and they are always helpful, efficient and makes owning a Porsche a great experience all around. Thank you Louis and Porsche of Bethesda! More
Waseem was very straight to the point. what I asked for, is exactly what I received in a timely manner. Make sure you guys go see Wassem, he's a seasoned veteran who is an absolute pleasur what I asked for, is exactly what I received in a timely manner. Make sure you guys go see Wassem, he's a seasoned veteran who is an absolute pleasure to work with. Thanks, man! More
Quinn was a great lead on finding me a car. Brian Matos was excellent to deal with, very knowledgeable, extremely responsive and a pleasure to work with. Brian Matos was excellent to deal with, very knowledgeable, extremely responsive and a pleasure to work with. More
Extremely courteous and attentive. Great customer service and wonderful buying experience. I worked directly with Ron Ecton. He was amazing! The team was detailing the car when I arriv Great customer service and wonderful buying experience. I worked directly with Ron Ecton. He was amazing! The team was detailing the car when I arrived and he was able to have them pause so I could test drive it because I drove over an hour to see the vehicle. Again, outstanding customer service. More
Porsche Bethesda does an excellent job of representing the brand. Alexander assisted me during a service visit for a CPO vehicle I had just purchased out of state, but had a minor issue I had missed durin the brand. Alexander assisted me during a service visit for a CPO vehicle I had just purchased out of state, but had a minor issue I had missed during the test drive. He struck the perfect balance of professionalism and friendliness in helping me throughout the visit. Other personnel at the dealership also made a point of greeting me during my visit as opposed to ignoring "just another customer". This was both my first service experience with Porsche Bethesda, and my first service experience with Porsche as well. Very impressed with the way they run their facility. Wunderbar! More