Porsche Bethesda

Amazing service from Louis pradel Always get the best service from Louis pradel the service consultant. He’s always there to greet you with a smile. Such a gentleman. I trust his hones Always get the best service from Louis pradel the service consultant. He’s always there to greet you with a smile. Such a gentleman. I trust his honesty and his advice he gives for my Porsche Cayenne. He always keeps me updated and speaks with me with great respect More

Quick work and friendly staff I had my '17 GTS oil changed and a missing trim panel replaced. The regular maintenance was covered with my pre-paid plan, the trim was done under wa I had my '17 GTS oil changed and a missing trim panel replaced. The regular maintenance was covered with my pre-paid plan, the trim was done under warranty. Michael, Ashley and Alex (and the staff back in the shop) all handled it perfectly. Glad to have them as my dealer. More

Excellent, caring service They always do an outstanding job and my car runs better than ever. It was returned to me spotless and I enjoyed driving a Porsche loaner car while mi They always do an outstanding job and my car runs better than ever. It was returned to me spotless and I enjoyed driving a Porsche loaner car while mine was being serviced. More

Delivery of 2018 Panamera As usual, Steven Mueller was terrific in preparing my new 2018 for delivery on September 20. Everything went perfectly, and he then came to my home o As usual, Steven Mueller was terrific in preparing my new 2018 for delivery on September 20. Everything went perfectly, and he then came to my home on September 22 to program the garage door opener. Also, as in the past, sales managers Brian Kim and Michael Katzemburg were a pleasure to work with. I highly recommend Porsche of Rockville as THE dealership in the DC area from whom to purchase or lease a new Porsche. More

Service for Macan Alex was a great help with my service at Porsche Rockville. My Poesche Macan needed some work and I was very satisfied with hi service and help. Alex was a great help with my service at Porsche Rockville. My Poesche Macan needed some work and I was very satisfied with hi service and help. More

Great experience! Michael was a pleasure to handle my car purchase. He was knowledgeable with great communication. I bought the car sight unseen and was delivered to me Michael was a pleasure to handle my car purchase. He was knowledgeable with great communication. I bought the car sight unseen and was delivered to me today in Atlanta. Thanks again for a great deal! More

First Class Handling I have been through lots of high end dealer service areas and my view is that Louis Pradel is among the best in the business. He is professional, ver I have been through lots of high end dealer service areas and my view is that Louis Pradel is among the best in the business. He is professional, very helpful and accommodating. Service was timely while I waited and the waiting area with wi-fi was also a fine place to sit for 2 hours. More

Good shop work but poor online communication The service job (oil change) was performed in a very efficient manner, from the drop off to pick-up. One frustration - I made this service appointm The service job (oil change) was performed in a very efficient manner, from the drop off to pick-up. One frustration - I made this service appointment online, and they responded by email confirming this appointment, with drop-off at 11:00am(my request) but estimated completion at 5:00pm! I intended to wait at their showroom for completion, so it's too long a wait (and oil change shouldn't take that long anyway), I emailed back trying to clarify the point. There was no response. Another email was sent Still no response. Finally I had to call them just before I left home for drop-off on the day of service. They promised the work completion within 2 hours, that's exactly what happened. So, good work at the shop but very poor and frustration communication up front. More

Always satisfied I am always treated like their most important customer. Techs are knowledgable and capable. My car is always fixed right the first time. Have been I am always treated like their most important customer. Techs are knowledgable and capable. My car is always fixed right the first time. Have been a customer for many years. More

As usual, top service We have two Porsches and service voth of them at Porsche of Rockville. Top notch technician and service reps and always ready when they tell you. Real We have two Porsches and service voth of them at Porsche of Rockville. Top notch technician and service reps and always ready when they tell you. Really, an effortless experience. More