Porsche Bethesda

Superior experience Steven Mueller was on point through they entire process very efficient knowledgeable and professional. I will recommend Steven to my friend and famil Steven Mueller was on point through they entire process very efficient knowledgeable and professional. I will recommend Steven to my friend and family anytime the opportunity present. More

The best customer service Alex and his crew were fantastic. Everyone was extremely courteous and made sure I was kept informed on how my service was going. Very pleased! Alex and his crew were fantastic. Everyone was extremely courteous and made sure I was kept informed on how my service was going. Very pleased! More

Good experience at Porsche of Rockville Good experience at this dealership. Dexter Jay was very helpful and the experience was without stress. This is a new location so there are some early Good experience at this dealership. Dexter Jay was very helpful and the experience was without stress. This is a new location so there are some early problems as documentation is confusing as papers say Porsche of Rockville or Porsche of Bethesda. Also there is no obvious customer parking and the telephone system has some early problems as their phones say Capital One Bank or Safeway when they call you. Easily fixed problems. Really nice people and a great new facility More

Not Happy - Great New Service Center - Poor service exper. After the great experience from driving your Porsche into their service garage and lovely lounge, my service experience was poor. I drove my 986 in After the great experience from driving your Porsche into their service garage and lovely lounge, my service experience was poor. I drove my 986 in which I modified and dedicated all of time and work into the engine, custom exhaust and and other minor modifications. The greeting staff was great, but the service advisors lacked understanding in reference to the work i communicated to execute. After, service (this past Saturday) my battery cover was not installed. I found a hand grease mark in my quarter panel, and I was not completely satisfied (After spending hours detailing my 986). I needed to bring my 986 back into service moments after it left the service center because my coolant indicator light remained on, as soon as I Porsche’d out of there service garage (and they were not amicable for my return). I called Monday (today), and requested to speak to the manager. Lewis informed me the manager shall return my call within 10 minutes, 10 minutes came and went, it is now, past 7Pm, and I still did not receive a call nor vm from the manager (i called in the early opening hours). At the end, the drive-in experience was great, the greeting staff is friendly, but, their service advisories (🤔🤔) and the amount of times I called in order get a hold of my advisor was inconvenient, I was transferred numerous times, and when attempting to call him in his Direct dial, I was unable to locate him. 😕😕😕.. I hope in the near future they will be able to manage their team in order to communicate thoroughly, and be available to talk, and run a thorough inspection before returning the vehicle to their clients. NOT happy. More

Outstanding service department Alex is outstanding: friendly, professional, knowledgable, able to explain work in terms that I understand. The techs do a great job, with both routi Alex is outstanding: friendly, professional, knowledgable, able to explain work in terms that I understand. The techs do a great job, with both routine and more involved projects. The entire staff is outstanding. My 2011 Boxster is in great hands! More

Real good guys here. Walked into the dealer, looking at current 2018 Macan S, rather than settle for what stye had, Charlie, (GM) said "let me find your car". A week later Walked into the dealer, looking at current 2018 Macan S, rather than settle for what stye had, Charlie, (GM) said "let me find your car". A week later, drove out a 2018 Macan S, black on black, placed out trim, 20 inch spider wheels & the must have trailer hitch. Joss in finance out got in and out in no time. Owned Acura, Audi, two (2) many Mercedes Benz's and 4 BMW's and this was by far my best car buying experience. Nice job guys! More

Go to this dealership! The staff is excellent. Louis is excellent. Always enjoy working with Alex but he was away. Everyone is very professional and takes time to make you The staff is excellent. Louis is excellent. Always enjoy working with Alex but he was away. Everyone is very professional and takes time to make you feel comfortable. They offer to service you coffee, tea, water, or snacks. Yesterday, I received a tour of the new facility, which is absolutely beautiful! The waiting area is spectacular. You can see your car being serviced. Strongly recommend this dealership. It is clean, comfortable, and easy to access off of 355. It will not surprise me if this becomes the #1 dealership in the Wash DC area. More

Friendly and professional service. My service writer, Alex, has provided me with friendly and professional service for years. If you ask for it he'll give you honest advice. My service writer, Alex, has provided me with friendly and professional service for years. If you ask for it he'll give you honest advice. More

Excellent We were impressed by the courteous staff and the dealership. We had our 5 year old son with us, and they brought him books and toys to keep him occupi We were impressed by the courteous staff and the dealership. We had our 5 year old son with us, and they brought him books and toys to keep him occupied while we were there. More

Fast and efficient service. The service experience was very pleasant. Quick, thorough, and done right. I appreciate the loaner car as well. My car was serviced on a Saturday and The service experience was very pleasant. Quick, thorough, and done right. I appreciate the loaner car as well. My car was serviced on a Saturday and was promised to be finished by 2 PM and it was done ahead of schedule. More