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Porsche Bethesda
North Bethesda, MD
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Recent 60K - 4 Year Maintenance Service 2007 Boxster S Even though I am giving them a "GOOD" overall rating, they need to offer better discounts. Realize that when buying hi-price luxury sports cars that Even though I am giving them a "GOOD" overall rating, they need to offer better discounts. Realize that when buying hi-price luxury sports cars that maintaining it is not cheap, but seems to be a great deal of markup in the prices of parts and the labor rates. Loaner Car was great but Porsche should not be making SUVs stick to high-performance 2 door sports cars... the pleasure of Porsche has been the ability to drive the car not have the car drive you... The personnel at the service center were outstanding. More
Car Purchase Was a good experience on purchasing a new vehicle. Wasn't being rushed or forced to purchase a vehicle. And also let me bring in my chic fila why I w Was a good experience on purchasing a new vehicle. Wasn't being rushed or forced to purchase a vehicle. And also let me bring in my chic fila why I waited. More
Disappointing 1. They never have a loaner vehicle available 2. Sometimes it appears that they are bullxxxxing me. For example the oil is low and they say that i 1. They never have a loaner vehicle available 2. Sometimes it appears that they are bullxxxxing me. For example the oil is low and they say that it fluctuates although I have been owning this car and monitoring it for 6 years. Also, I looked at the 20K inspection, but they were trying to sell me services that was not even required by the 20k service as mostly were inspection. More
Fast and perfect with no appointment! I picked up nails in both rear tires and was able to drive my car into the dealer. They took the car, gave me a loaner car, and replace both tires whi I picked up nails in both rear tires and was able to drive my car into the dealer. They took the car, gave me a loaner car, and replace both tires which were covered under my warranty plan with no questions asked. Great people and great service! More
Cayenne 80,000 service Alex and his team are wonderful. They treat me like royalty whenever I take the car in. This service took a bit longer than expected (3 days). When Alex and his team are wonderful. They treat me like royalty whenever I take the car in. This service took a bit longer than expected (3 days). When asked what the holdup was, they said they needed to order spark plugs. I guess they are very special spark plugs. More
Pure Arrogance I have had nothing but issues with service at this dealership. There is a condescending arrogance in the way their customers are treated, unfortunate I have had nothing but issues with service at this dealership. There is a condescending arrogance in the way their customers are treated, unfortunately service on luxury cars is always at a premium but the charges they quote are just absurd. Anytime I call or go into the dealership it is like they are doing me a favor and frankly Rockville / Bethesda Porsche service are the reason why I will never buy a Porsche again, Alex the service manager is the worst of the bunch. More
Used Audi treated me as If it were a Porshe Great service , Bruce was exceptional in his knowledge and true customer friendly service. Easy financing and a very enjoyable experience. I was t Great service , Bruce was exceptional in his knowledge and true customer friendly service. Easy financing and a very enjoyable experience. I was treated as I was buying a $90,000.00 Porshe..... More
Excellent from the Manager to Bruce and Joshua...great servi Excellent service and very professional...nothing but high praise for customer service and knowledge of the car and finance available. Appreciate t Excellent service and very professional...nothing but high praise for customer service and knowledge of the car and finance available. Appreciate the overall experience as provided by Bethesda Porsche...Terry Giroux More
Love my new Porsche Last week I purchased a Porsche Macan. The Manager of the dealership at Porsche Bethesda is Michael Kartzemburg. A very efficient young man. He found Last week I purchased a Porsche Macan. The Manager of the dealership at Porsche Bethesda is Michael Kartzemburg. A very efficient young man. He found me the exact Macan that I was looking for and facilitated the entire purchasing experince. The Business Manager Joshua Jones made the financial part of the purchase and the trade in as convenient as possible. Steven Muleller was very helpful in familiarizing me with all the different features of my new car. All in all, I left there a very happy and satisfied customer. GK More
Plan on buying a 911 site-unseen? No problem. I purchased an out-of-state, used, 911 sight-unseen, on the busiest car sales day of the year and Bruce Kim from Porsche of Bethesda (Rockville) made I purchased an out-of-state, used, 911 sight-unseen, on the busiest car sales day of the year and Bruce Kim from Porsche of Bethesda (Rockville) made it happen from soup to nuts. He was responsive throughout the process via phone and text messaging, having provided me his mobile phone #. If he didn't know an answer, he didn't pretend to, instead, he found the time to research and get back to me in a timely fashion. Bruce was able to walk me through the service & ownership history, purchase, paperwork, and logistics of purchasing and registering a car out-of-state. He was able to take videos, as well as provide detailed pictures for me to get me comfortable with the car. Upon delivery, the car's condition exceeded my expectations. Bruce doesn't have to "sell" anything, these cars sell themselves - Bruce simply helps you facilitate owning something you knew you already wanted. Thank You, Kevin C More