Porsche Bethesda

Disappointing 1. They never have a loaner vehicle available 2. Sometimes it appears that they are bullxxxxing me. For example the oil is low and they say that i 1. They never have a loaner vehicle available 2. Sometimes it appears that they are bullxxxxing me. For example the oil is low and they say that it fluctuates although I have been owning this car and monitoring it for 6 years. Also, I looked at the 20K inspection, but they were trying to sell me services that was not even required by the 20k service as mostly were inspection. More

Fast and perfect with no appointment! I picked up nails in both rear tires and was able to drive my car into the dealer. They took the car, gave me a loaner car, and replace both tires whi I picked up nails in both rear tires and was able to drive my car into the dealer. They took the car, gave me a loaner car, and replace both tires which were covered under my warranty plan with no questions asked. Great people and great service! More

Cayenne 80,000 service Alex and his team are wonderful. They treat me like royalty whenever I take the car in. This service took a bit longer than expected (3 days). When Alex and his team are wonderful. They treat me like royalty whenever I take the car in. This service took a bit longer than expected (3 days). When asked what the holdup was, they said they needed to order spark plugs. I guess they are very special spark plugs. More

Pure Arrogance I have had nothing but issues with service at this dealership. There is a condescending arrogance in the way their customers are treated, unfortunate I have had nothing but issues with service at this dealership. There is a condescending arrogance in the way their customers are treated, unfortunately service on luxury cars is always at a premium but the charges they quote are just absurd. Anytime I call or go into the dealership it is like they are doing me a favor and frankly Rockville / Bethesda Porsche service are the reason why I will never buy a Porsche again, Alex the service manager is the worst of the bunch. More

Used Audi treated me as If it were a Porshe Great service , Bruce was exceptional in his knowledge and true customer friendly service. Easy financing and a very enjoyable experience. I was t Great service , Bruce was exceptional in his knowledge and true customer friendly service. Easy financing and a very enjoyable experience. I was treated as I was buying a $90,000.00 Porshe..... More

Excellent from the Manager to Bruce and Joshua...great servi Excellent service and very professional...nothing but high praise for customer service and knowledge of the car and finance available. Appreciate t Excellent service and very professional...nothing but high praise for customer service and knowledge of the car and finance available. Appreciate the overall experience as provided by Bethesda Porsche...Terry Giroux More

Love my new Porsche Last week I purchased a Porsche Macan. The Manager of the dealership at Porsche Bethesda is Michael Kartzemburg. A very efficient young man. He found Last week I purchased a Porsche Macan. The Manager of the dealership at Porsche Bethesda is Michael Kartzemburg. A very efficient young man. He found me the exact Macan that I was looking for and facilitated the entire purchasing experince. The Business Manager Joshua Jones made the financial part of the purchase and the trade in as convenient as possible. Steven Muleller was very helpful in familiarizing me with all the different features of my new car. All in all, I left there a very happy and satisfied customer. GK More

Plan on buying a 911 site-unseen? No problem. I purchased an out-of-state, used, 911 sight-unseen, on the busiest car sales day of the year and Bruce Kim from Porsche of Bethesda (Rockville) made I purchased an out-of-state, used, 911 sight-unseen, on the busiest car sales day of the year and Bruce Kim from Porsche of Bethesda (Rockville) made it happen from soup to nuts. He was responsive throughout the process via phone and text messaging, having provided me his mobile phone #. If he didn't know an answer, he didn't pretend to, instead, he found the time to research and get back to me in a timely fashion. Bruce was able to walk me through the service & ownership history, purchase, paperwork, and logistics of purchasing and registering a car out-of-state. He was able to take videos, as well as provide detailed pictures for me to get me comfortable with the car. Upon delivery, the car's condition exceeded my expectations. Bruce doesn't have to "sell" anything, these cars sell themselves - Bruce simply helps you facilitate owning something you knew you already wanted. Thank You, Kevin C More

they always have a great customer service I am please with the work they perform on my macan. they are very detail and they have great car wash. I will recommend this dealer I am please with the work they perform on my macan. they are very detail and they have great car wash. I will recommend this dealer More

Fast and friendly service I brought my Panamera GTS in for its 20,000 mile service. I was greeted by the staff and offered a delicious cappuccino for my morning start. The drop I brought my Panamera GTS in for its 20,000 mile service. I was greeted by the staff and offered a delicious cappuccino for my morning start. The drop off was smooth and efficient . As soon as I arrived Alex had a loaner ready just as promised. Pick up was even better. My car was delivered with a nice clean bath! Great service! More