Porsche Bethesda

Flawless Courteous, prompt, knowledgeable are just a few of the words that come to mind. Alex is by far the best service manager I have ever dealt with. He a Courteous, prompt, knowledgeable are just a few of the words that come to mind. Alex is by far the best service manager I have ever dealt with. He and his associates are all about customer satisfaction. More

Memorable and stressfree sales experience. Picked up a lightly used MY 2018 Macan GTS a month ago and all my interaction with Dexter "my" sales guy took place over two days. I had to return to Picked up a lightly used MY 2018 Macan GTS a month ago and all my interaction with Dexter "my" sales guy took place over two days. I had to return to the dealership recently to take care of a few promised open items and Dexter actually wanted to come pick up the GTS from my workplace....this car is so much fun to drive that I had no issues driving the 40 miles in myself and picking up a loaner while the items were being worked. Hoping I'll score a 911 GT3 loaner when I take her back in for her my next routine service ;-) Keep up the great customer service guys ...and ladies. More

Brand New, State of the Art Facility, Fantastic Service I brought my car in for its 10K service and was blown away by the experience. The dealership is brand new and the waiting area overlooks the service I brought my car in for its 10K service and was blown away by the experience. The dealership is brand new and the waiting area overlooks the service bays. I was impressed with the amount of time they spent looking over the vehicle and running checks during the service. The staff was extremely friendly and professional. The icing on the cake was they hand washed my car including the rims before test driving and delivering. They didnt miss a beat and I give them a 5 star rating. More

Far Beyond My Expectations We were looking to get a used car for our son to take to college. The manager and sales staff made us feel like we were their most important customers We were looking to get a used car for our son to take to college. The manager and sales staff made us feel like we were their most important customers. They inspected every inch of that car to insure it was in perfect condition. They even had it detailed, inside and out. Wow! They are definitely the gold standard to which all local dealerships should be judged by. No haggling, no stress, and a fair and honest price. Thank you again for the perfect car buying experience. More

Great Car, Great Service Louis and Alex are always helpful and wonderful to work with. My car is always ready when promised and the standard of work is excellent. Louis and Alex are always helpful and wonderful to work with. My car is always ready when promised and the standard of work is excellent. More

AC checkup, Parking Brake fault I scheduled an appointment in order to get a loaner, which took a couple of weeks. Fortunately, we haven't had the typical DC heat wave at the time. I scheduled an appointment in order to get a loaner, which took a couple of weeks. Fortunately, we haven't had the typical DC heat wave at the time. My AC would only cool while moving and another shop told me that while the system was charged okay there might be a stuck expansion valve, Turned out to be only a disconnected fan. Now other dealers/shops may have taken advantage of this situation but not Porsche Bethesda. They also identified the Parking Brake fault which was due to work done at another independent shop. Perhaps, that's a lesson learned, i.e., you get what you pay for.. In any case, no charge for any of this service or diagnosis. I've always had understanding, diligent and responsive service at POR or now Porsche Bethesda. My only wish is that they had better loaner availability. Alex has always been accommodating and professional. Now the staff has increased and so too has their customer service. More

Great experience Bruce Kim explained everything and worked to pair my needs and expectations. I also got avvery good deal! Iwill strongly recommend this dealer. Frankl Bruce Kim explained everything and worked to pair my needs and expectations. I also got avvery good deal! Iwill strongly recommend this dealer. Frankly it was a pleasant experience. More

10 K service I had set up my 10 K service, everything on time as per set schedule. - all issued were addressed and taken care of - the service was preformed as p I had set up my 10 K service, everything on time as per set schedule. - all issued were addressed and taken care of - the service was preformed as per schedule on time - loaner car was provided - my car was cleaned and ready to go - all questions were answered - wonderful group to work with More

Recent 60K - 4 Year Maintenance Service 2007 Boxster S Even though I am giving them a "GOOD" overall rating, they need to offer better discounts. Realize that when buying hi-price luxury sports cars that Even though I am giving them a "GOOD" overall rating, they need to offer better discounts. Realize that when buying hi-price luxury sports cars that maintaining it is not cheap, but seems to be a great deal of markup in the prices of parts and the labor rates. Loaner Car was great but Porsche should not be making SUVs stick to high-performance 2 door sports cars... the pleasure of Porsche has been the ability to drive the car not have the car drive you... The personnel at the service center were outstanding. More

Car Purchase Was a good experience on purchasing a new vehicle. Wasn't being rushed or forced to purchase a vehicle. And also let me bring in my chic fila why I w Was a good experience on purchasing a new vehicle. Wasn't being rushed or forced to purchase a vehicle. And also let me bring in my chic fila why I waited. More