Porsche Bellevue - Service Center
Bellevue, WA
313 Reviews of Porsche Bellevue - Service Center
Annual service was completed just as advertised, on time, and very professionally handled by all of the staff. My service advisor Anastasia is truly a pro and communicated at every step. The service manager and very professionally handled by all of the staff. My service advisor Anastasia is truly a pro and communicated at every step. The service manager followed up as well asking if all needs were met to my satisfaction, way to go team! More
Arrogant. I walk into the showroom and no one asks me if I’m interested in a car. I’ve shared the same feeling with another African American friend. He boug I walk into the showroom and no one asks me if I’m interested in a car. I’ve shared the same feeling with another African American friend. He bought his new Taycan from a Bellingham dealer due to an unwelcome feeling from staff. My service agent Nicole was attentive and courteous. More
As my service manager, Nicole was sick on the day I was due to pick up my vehicle, there was no substitute that bothered to give me the status of that service and as a result the car was delayed by 24 hour due to pick up my vehicle, there was no substitute that bothered to give me the status of that service and as a result the car was delayed by 24 hours. Thankfully Nicole followed up with me on her return and promptly advised me the time to pu my vehicle. More
Friendly great service. I came in for a recall and they ensure the fix was done correctly, even ordering an extra part that an unscrupulous dealership could have passed on. I came in for a recall and they ensure the fix was done correctly, even ordering an extra part that an unscrupulous dealership could have passed on. More
Sales team carry an air about them. Bc inventory is low they are like unless you have money I don’t want to chat or try hard to make a sale. Service department is great stays in good co Bc inventory is low they are like unless you have money I don’t want to chat or try hard to make a sale. Service department is great stays in good communication when under warranty (have not taken a car out of warranty to them as yet) More
My car was in for the 5 year service. I waited while it was completed. Found out that the service package I bought with the car when new was never credited. Service knew of the package I waited while it was completed. Found out that the service package I bought with the car when new was never credited. Service knew of the package but went ahead and charged me the previous four years. I had forgotten that I had bought the package. Service did not assist in rectifying the situation. Said talk to the finance guy. I spoke with my salesman and got the same response. In three previous years the oil repalcement was short filled requiring oil to be added well within 1,000 miles. This time the oil light was on after ten miles. Essentially the next day. Ofcourse I was charged for nine quarts each time. I could have had an oil filter leak but no short filled. More
I had the greatest customer service with Landon. He is absolutely incredible his attention to detail is the best. Thank you, Bellevue Porsche keep it up. It's very hard to find an employee like tha He is absolutely incredible his attention to detail is the best. Thank you, Bellevue Porsche keep it up. It's very hard to find an employee like that. Don't ever lose him. More