Porsche Bellevue - Service Center

Friendly service. Attentive. Responsive. Fantastic communication. Easy to book. Survey wants six more words—okay. communication. Easy to book. Survey wants six more words—okay. More

Can't reach the service dept, website works sometimes, IVR drops your call when you identify as an existing customer, and the service dept takes forever to fix my car. IVR drops your call when you identify as an existing customer, and the service dept takes forever to fix my car. More

Was never greeted when entering dealership. I did not feel welcome at the dealership. I had to figure out on my own who to talk to to get service. No one was available at the parts counter when I went to feel welcome at the dealership. I had to figure out on my own who to talk to to get service. No one was available at the parts counter when I went to inquire about parts. I ended up ordering parts online from another dealership. Once I found a service advisor all went well. The service advisor was very courteous and helpful. More

Nicole is a true Star! there is nothing more to say…Not sure why you need 15 words.. say…Not sure why you need 15 words.. More

Tiril was friendly but appointment was at 9:00 for oil change and check radio car wasn’t touched until following day I asked if they would top off air in right rear tire 6 lb low was told I needed new re change and check radio car wasn’t touched until following day I asked if they would top off air in right rear tire 6 lb low was told I needed new rear tires I told them don’t change as I would check myself the tire tread went to people could up car turned on ignition tire warning came up instantly telling me left rear tire 25 lb low Tiril grabbed air hose put in air took car to garage came back 15 minutes later and told me I have a nail in tire and said I should replace rear tires. More

Though I had specifically been advised that a loaner car would not be available on my date of service unless I waited an additional month, when I arrived with the car for service, a loaner car was offered. would not be available on my date of service unless I waited an additional month, when I arrived with the car for service, a loaner car was offered. This was especially helpful since one of the car valets had a small accident with my car and the service person was very helpful and apologetic and offered for me to keep the loaner while they made the repair. He could not have been nicer or more helpful! He turned what could have been a very negative experience into a positive one. Thank you. More

All good here. These folks have handled me with kid gloves for all my service needs on my Porsche for the last year or so. Efficient and Organized every time. Car well protected inside and out during s gloves for all my service needs on my Porsche for the last year or so. Efficient and Organized every time. Car well protected inside and out during service. Lyft service spot on when I needed it. Landon (Service Rep) is excellent and notes specifically what I want when I come in and there are no surprises at close of business. Will continue to come here for my next Porsche purchase as well. Bravo! More

I bought a 7 year old pre-owned Porsche from the dealer, which unfortunately developed a mechanical issue a few weeks later, luckily within the 90 day warranty period. Despite this being an old inexpensive which unfortunately developed a mechanical issue a few weeks later, luckily within the 90 day warranty period. Despite this being an old inexpensive model, the service department treated me like gold, slotting me into a busy workshop, and lending me a brand new courtesy car for 2 weeks while they sourced parts and took care of everything under warranty. A breath of fresh air compared to my dealings with other car dealerships in the past! I already have a new Porsche on order and look forward to servicing it here. More

Service was as expected Loaner car was ready when I Service was as expected Loaner car was ready when I arrived and a seemless transfer Service was as expected Loaner car was ready when I arrived and a seemless transfer More