Back

Porsche Bellevue - Service Center

Bellevue, WA

4.6
308 Reviews

308 Reviews of Porsche Bellevue - Service Center

Sort by
December 30, 2021

Friendly staff and knowledgeable. Very busy while I waited. The mechanic was concerned enough to provide a complimentary oil change to check on low coolant levels. I appreciate that extra step. More

by Boer1rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Sasnett
December 17, 2021

Should have better communication with schedule and timeline. No one calls until customer call to get update. More

by JLMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sierra
December 08, 2021

Kirill provided outstanding service from the get-go. He kept me updated and informed and explained what was done to my car in great detail. He was very patient and pleasant overall. I will definately be More

by doug.sovern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirill
December 06, 2021

I recently purchased a CPO Porsche Cayenne from an out of state dealer and the Bellevue Porsche team stood behind the CPO warranty to address a missed inspection item. That is the kind of customer service th More

by Tepeters00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirill volkov
November 30, 2021

Appreciate Jamie and the team for taking care of me after some issues….made it right, got me in, and made it a positive experience More

by AaronK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Jameson, Ben
November 30, 2021

New facility, clean and accomodating. Friendly and helpful staff. Unexpected delays were not a problem with a loaner vehicle. Also unexpected warranty coverage resulting in significant savings. More

by dmichaelstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Sasnett
November 25, 2021

Service was courteous, prompt, and thorough. I appreciated the quality of customer service and look forward to my next visit. More

by mmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirill Volkov
November 23, 2021

Sales team is really strong. The sellers I have engaged with are open, honest transparent and know their stuff. Service is nothing special. Very hard to schedule, on hold for up to 40 minutes, time estim More

by Ldr01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Sasnett
Nov 23, 2021 -

Ldr01 responded

Sales team is really strong. The sellers I have engaged with are open, honest transparent and know their stuff. Service is nothing special. Very hard to schedule, on hold for up to 40 minutes, time estimates are off. I've never been able to get a car to drive while they do service. Their texting service works well. I expected something more from a Porsche dealer.

November 22, 2021

Overall, I would rate my service experience as excellent. Kiril, my service advisor was thorough and very knowledgeable. My vehicle was washed and vacuumed after service. I really like that additional ser More

by Jems4mtns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiril
November 18, 2021

Service Advisors and Technicians are knowledgeable, do what they say and stand by their work. More

by Bobkat302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Landon Ivy
...
27
...