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Porsche Bellevue - Service Center

Bellevue, WA

4.6
313 Reviews

313 Reviews of Porsche Bellevue - Service Center

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January 05, 2023

Service consultant is very knowledgeable, and answered all my questions. just little unsatisfied, the car wash not really detailed, like the back trunk not vacuumed at all. More

by ymx503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 09, 2023 -

Porsche Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 04, 2023

Anastasia took fantastic care of me and my car - her communication was prompt, thorough and easy. Drop off and pick-ups went very quickly and smoothly for my Service. Definitely a luxury level experie More

by Jeff L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastasia
Jan 06, 2023 -

Porsche Bellevue responded

Hi Jeff, we're happy you found our staff to be so supportive during your experience here at Porsche Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 02, 2023

Adam is the most professional and efficient Service Advisor. Came in for an annual maintenance visit with additional issues with my A/C unit not draining properly. He kept me apprised of the time in ge More

by Polly.gardner10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 04, 2023 -

Porsche Bellevue responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

December 30, 2022

Nicole was efficient and a pleasure to work with. All the staff in service were excellent More

by anetha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Jan 03, 2023 -

Porsche Bellevue responded

Hi Anetha, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 22, 2022

Came in for a regular oil maintenance and service. I had another issue with the rear seat heaters so was told it might take a few days to diagnose and fix. I was given a brand new loaner and the advis More

by 911driver
Recommend Dealer
Yes
Employees Worked With
Simon
Dec 26, 2022 -

Porsche Bellevue responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 16, 2022

Nicole and Jorden are always very helpful, The service department is a tough job, a lot of moving aspects and one is never happy to be there. The clean loaner car is a major plus. More

by RONREAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole and Jorden
Dec 20, 2022 -

Porsche Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 09, 2022

Lee Van did an excellent job communicating and servicing my vehicle. He noticed a small broken window panel and proactively ordered the warrantied part on his own. He also drove out to my house to pick up More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Van
Dec 12, 2022 -

Porsche Bellevue responded

Hello Scott, we're happy you found our staff to be so supportive during your experience here at Porsche Bellevue. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 08, 2022

Kirill was very helpful and he setup Lyft rides for me as well, highly recommend this place. More

by santosh.pastay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirill
Dec 12, 2022 -

Porsche Bellevue responded

Hello Santosh, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Porsche Bellevue and we hope to be of service again in the future.

December 08, 2022

The service department needs better customer service and transparency. My car was with Bellevue Porsche for well over 2 weeks which would indicate poor scheduling Often I had to reach out proactively to f More

by pickch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam, Jordan and Hannah
Dec 11, 2022 -

Porsche Bellevue responded

Hi, we appreciate you taking the time to respond. The staff at Porsche Bellevue take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 412-4114 to discuss what we can do to help.

December 06, 2022

I had a great experience at the dealership. They helped with a warranty repair and handled it quickly and professionally. Adam was excellent answering my questions and made me feel comfortabl More

by TimM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 09, 2022 -

Porsche Bellevue responded

Hi, we are pleased to hear you had such a positive experience with us, Timm! Don't hesitate to call us if you ever need anything. Be safe on the road!

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