Porsche Bellevue - Service Center

Always feel good about service appointments; they strive to make us safe out there on the road. And this time they finished much faster than expected. Good job! to make us safe out there on the road. And this time they finished much faster than expected. Good job! More

Perfect location, beautiful facility and their team are all professionals. I am always taken care of when I bring my car in for service. all professionals. I am always taken care of when I bring my car in for service. More

Really disappointed in the whole experience. I felt trapped into accepting what i was told I needed to do. I wish I had asked for (or received) an estimate on my annual service before I brought I felt trapped into accepting what i was told I needed to do. I wish I had asked for (or received) an estimate on my annual service before I brought my car in on a scheduled appointment. Given the exorbitant cost I would certainly have brought it somewhere else. Additionally, I was shocked to learn that my Porsche charged me significantly more for the labor portion of the repairs needed that were covered under the warranty. I was told after a week or so of the dealership having my car that the warranty only covered about 80% of the $10k in repairs - the difference being essentially all labor. So the dealership charged me the excess labor costs, which equated to approximately $1,800. Note that they offered to cover 50% of that cost, so I was responsible for $900 of that. But the idea that I need to shop labor rates around service companies is ridiculous and insulting to me. I would have expected Porsche to do the work that was warrantied without charging me more. Very dissapointing. More

I would truly rate 4 1/2. Everyone is knowledgeable, and friendly. Some times it does have to take multiple calls or emails for a response, but understand people could be ver Everyone is knowledgeable, and friendly. Some times it does have to take multiple calls or emails for a response, but understand people could be very busy. I’m glad the charging issue was fixed. The PCM has been looked at 3 times now, finally replacing the unit. It now works better, but now part of the display isn’t working! Not a dealer issue, but is a Porsche issue: In total, this Taycan has been frustrating! I owned a 2006 Cayman for 6 years, and never once had an issue. More

Excellent dealership with dedicated sales and service associates. Special thanks to service advisor Anastasia Morozov for her dedication and professionalism. associates. Special thanks to service advisor Anastasia Morozov for her dedication and professionalism. More

Had a warranty issued that was caused by some incomplete paperwork by prior manager personnel. Current team fixed it with a smile and I am Happy to have it behind me. paperwork by prior manager personnel. Current team fixed it with a smile and I am Happy to have it behind me. More

Porsche Bellevue takes care of all our vehicles for Delta Air Lines which our used for our VIP service . Porsche always makes sure they perform the best service and on time . Loyal Delta customers Air Lines which our used for our VIP service . Porsche always makes sure they perform the best service and on time . Loyal Delta customers More

This dealer is superior to any other I have visited. Professional and knowledgeable service every time I have visited. Professional and knowledgeable service every time I have visited. More

Anastasia was very helpful and helped me get the service done in a timely fashion and kept me up to date on the progress. done in a timely fashion and kept me up to date on the progress. More

Making the appointment was easy. Greeted well by service agents. They guaranteed the wait would be 2 hours, so I waited in the very comfortable waiting room. They completed the wo Greeted well by service agents. They guaranteed the wait would be 2 hours, so I waited in the very comfortable waiting room. They completed the work in 2 hours, washed the car, and got me back on the road as promised. Great service and attention to detail. I have worked with this dealership for past 13 years, and every year service gets better. More