Porsche Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Can't reach the service dept, website works sometimes, IVR drops your call when you identify as an existing customer, and the service dept takes forever to fix my car. IVR drops your call when you identify as an existing customer, and the service dept takes forever to fix my car. More
Was never greeted when entering dealership. I did not feel welcome at the dealership. I had to figure out on my own who to talk to to get service. No one was available at the parts counter when I went to feel welcome at the dealership. I had to figure out on my own who to talk to to get service. No one was available at the parts counter when I went to inquire about parts. I ended up ordering parts online from another dealership. Once I found a service advisor all went well. The service advisor was very courteous and helpful. More
Tiril was friendly but appointment was at 9:00 for oil change and check radio car wasn’t touched until following day I asked if they would top off air in right rear tire 6 lb low was told I needed new re change and check radio car wasn’t touched until following day I asked if they would top off air in right rear tire 6 lb low was told I needed new rear tires I told them don’t change as I would check myself the tire tread went to people could up car turned on ignition tire warning came up instantly telling me left rear tire 25 lb low Tiril grabbed air hose put in air took car to garage came back 15 minutes later and told me I have a nail in tire and said I should replace rear tires. More
Overall a pleasant purchase experience, the sales associate was very helpful in providing a car seat for my granddaughter to enable us to take a test drive and even gave her a gift. associate was very helpful in providing a car seat for my granddaughter to enable us to take a test drive and even gave her a gift. More
Though I had specifically been advised that a loaner car would not be available on my date of service unless I waited an additional month, when I arrived with the car for service, a loaner car was offered. would not be available on my date of service unless I waited an additional month, when I arrived with the car for service, a loaner car was offered. This was especially helpful since one of the car valets had a small accident with my car and the service person was very helpful and apologetic and offered for me to keep the loaner while they made the repair. He could not have been nicer or more helpful! He turned what could have been a very negative experience into a positive one. Thank you. More