Porsche Bellevue

We were new to the dealership having purchased our car out of state. Treated me like their own. Our advisor proactively called before the appointment to make sure we had arrangements for transportation. G out of state. Treated me like their own. Our advisor proactively called before the appointment to make sure we had arrangements for transportation. Great communication and service. More

Love the cars, sellers are great. But but I do not like the service or the insurances and other services they bundle with the car. I pre paid years of services, and took my car every But but I do not like the service or the insurances and other services they bundle with the car. I pre paid years of services, and took my car every year, I shared a few concerns that it was leaking in many visits. They said it was fine while I was covered. 3 months after services expired, the same issues I shared before turned to be critical, I had to pay 12K out of pocket. I couldn't even use all the pre-paids, because they voided the last one because it was over the deadline, ignoring all the issues with the pandemic. Not ok. Also I had issues with the insurances they sell and never got a response years ago. I feel they abused me in moment when I cant do anything about it. You don't have a lot of alternatives which is maybe why they can follow this questionable business practices. But if you do, take them. More

Kirill is dedicated, personable and thorough. I've always been treated like I'm a long term client and this is my 5th Porsche. Highest recommend for service on your Porsche on the east side. I've always been treated like I'm a long term client and this is my 5th Porsche. Highest recommend for service on your Porsche on the east side. More

Nice dealership with comfortable waiting area. Very quiet. While I realize some customers might not want to be bothered but I walked around the show room looking at new cars and not one person o Very quiet. While I realize some customers might not want to be bothered but I walked around the show room looking at new cars and not one person offered to assist or answer questions. There were at least 3 individuals at desks in the show room area - not even a “hello”. Also amazed at the cost for a simple oil change ($500). More

My Service advisor, Sierra is very knowledgable and fixed all the things I reported on time. all the things I reported on time. More

My experience with Porsche Bellevue was outstanding. My sales associate Horst did an outstanding job. He is well knowledge on Porsches and without his assistance, I would not have acquired a build for My sales associate Horst did an outstanding job. He is well knowledge on Porsches and without his assistance, I would not have acquired a build for my 2022 Porsche Turbo. He always kept me informed throughout the whole process from build to shipment to receipt of the vehicle. This was the second purchase using Porsche Bellevue and Horst and it was just as pleasant as my first purchase. More

Fast follow ups and very professional staffs in Bellevue Porsche. I was satisfied with the service. Porsche. I was satisfied with the service. More

Service Advisor Lee Van did an outstanding job. He has an impressive knowledge on Porsche in general and was able to answer all my questions. Lee made this a very pleasant experience! He has an impressive knowledge on Porsche in general and was able to answer all my questions. Lee made this a very pleasant experience! More

Dealer systems and management are very disjointed and do not provide staff with ability to effectively service prospective customers. I was notified twice that the car I had reserved was sold. Calls to th not provide staff with ability to effectively service prospective customers. I was notified twice that the car I had reserved was sold. Calls to the dealership were not able to clearly determine the status of the car and messages to management unreturned. Only after personally going in and questioning staff was the car able to be located. Horst was helpful to resolve the situation locating the car and assisting to complete the sale. However, it was a great deal of unnecessary stress and frustration caused by confusion and lack of communication. More

Great staff, knowledgeable service tech, very helpful service adviser, willing to take care of my needs service adviser, willing to take care of my needs More