Porsche Bellevue

I recently had the pleasure of purchasing a classic Porsche 997.1 from Bellevue Porsche, and I couldn’t be happier with the experience. From the start, the dealership offered a very fair trade-in value Porsche 997.1 from Bellevue Porsche, and I couldn’t be happier with the experience. From the start, the dealership offered a very fair trade-in value for my VW Tiguan, and their price on the 997.1 was equally reasonable. What I truly appreciated was the ability to handle most of the transaction over the phone, given that I live on an island near Seattle. This convenience saved me multiple trips back and forth, which was a huge relief. The sales team was professional and pleasant to deal with, making the entire process smooth and stress-free. The finance department was also extremely professional and kind, ensuring that there was never any pressure—only accommodating, calm, and professional service. Bellevue Porsche did an outstanding job prepping the classic car for sale, addressing numerous fixes and delivering a vehicle that was ready to drive and enjoy. However, the highlight of my experience has been working with their service department. There was a remaining issue to be fixed as a condition of the sale, and after my initial visit, I still felt it wasn’t fully resolved. The team had me bring the car back, provided another loaner, and proceeded to make a complete repair, replacing expensive parts without hesitation. This level of service reminded me of the exceptional customer care we used to get from Nordstrom in the late '70s and ‘80s. Interacting with the service coordinators has been a pleasure, as they are all very knowledgeable and customer-oriented. Satisfied customers seem to be a hallmark of Bellevue Porsche. I will continue to work exclusively with them, and should I ever decide to purchase a new 911, this is the dealership I would recommend. Larry Laissue More

Huge thanks to Horst Kiessling for making my trade-in transaction nearly painless. He helped me find a new-to-me car that was just the right fit. transaction nearly painless. He helped me find a new-to-me car that was just the right fit. More

My experience buying a used car from Porsche Bellevue was great! My salesman, Horst Kiessling was very patient and spent considerable time with me to work out the details and support my schedule. A ver great! My salesman, Horst Kiessling was very patient and spent considerable time with me to work out the details and support my schedule. A very relaxed atmosphere and a pleasant buying experience! More

It’s or 2nd time to buy a Porsche from here. They have a superb service and Me Horst Kiessling was awesome! We had a Great experience and I recommend Bellevue Porsche to my friends and family. They have a superb service and Me Horst Kiessling was awesome! We had a Great experience and I recommend Bellevue Porsche to my friends and family. Their level of customer service is hands down number One! Thank you so much for helping us get a beautiful Porsche Macan! We will surely enjoy this car for years to come!! More

Service has been mostly great, however I feel like once the sale was done their interest in their quality stopped. Not to mention their system was down and we had the finance team asking us to sign again t the sale was done their interest in their quality stopped. Not to mention their system was down and we had the finance team asking us to sign again the sales agreement. We got a car, we asked for the clear plate protection. It was not installed by the time we picked up. We had to come back arrange a date and get it done. It was done, badly done it had to be returned to the shop . They put about 70+ miles, where do they drive it to? And to make it look “better” we got the wrong car warranty More

Repeat issue for same minor fix. Taken 3 times to fix a simple tail light cover. New car bought less then 6months from the same dealer. Taken 3 times to fix a simple tail light cover. New car bought less then 6months from the same dealer. More

The contact person was prickly with a smile. Respect is bilateral. Hard to ask questions while being belittled. The work done hopefully is sound. Respect is bilateral. Hard to ask questions while being belittled. The work done hopefully is sound. More

I found this dealership to be disorganized, poor at communication. If this had not been the only Boxter for sale in this city, I would have for sure gone elsewhere. The final sales agent, Riley, I work communication. If this had not been the only Boxter for sale in this city, I would have for sure gone elsewhere. The final sales agent, Riley, I worked with was excellent, but the initial person (who I think was a manager) acted as if he could care less. I have purchased many luxury cars, and this by far, was the least personal, most detached service I have received. I made 2 trips to this dealership (taking time off work) to buy a car (and showed up and they had loaned out the car) and the second due to a system hack. This is all fine, but just communicate. No apology. Very minimal service recovery. I would have given this score a 1 but Riley made the final parts of the process excellent. My score reflects the initial person, not Riley. More

The service experience was outstanding and Porsche Bellevue. From scheduling to getting a loaner communication was great between the service tech, Landon, and myself. Bellevue. From scheduling to getting a loaner communication was great between the service tech, Landon, and myself. More

Very good dealership with respect to customer service, sales and dependability. Service agent is responsive and accessible. sales and dependability. Service agent is responsive and accessible. More