Back

Porsche Atlanta Perimeter - Service Center

Atlanta, GA

4.6
2,089 Reviews

2,089 Reviews of Porsche Atlanta Perimeter - Service Center

Sort by
October 19, 2022

Scott is an excellent Service Professional. He delivers timely service and explains everything that is happening during the visit. He is great to talk with about Porsche. He is a true enthusias More

by chrisritchey@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Porsche Atlanta Perimeter responded

Can't wait to see you rocking that new Porsche jacket around town! I find myself browsing through our merchandise often looking for my next addition to the wardrobe! Thank you so much for letting us know about your time spent with Scott! Glad he could make the process smooth for you and hope the driving is smooth in that serviced Porsche!

October 15, 2022

Romain was great, courteous, knowledgeable, and so was Sergio. I was treated like family, overall a great experience. More

by JENNIFERW30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey Marinin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Williams , Brian Westbrook
Oct 21, 2022 -

Porsche Atlanta Perimeter responded

Jennifer, thank you for sharing your positive experience! Glad you felt surrounded by the Porsche family with us! Hope we can continue to help you down the road but until then wish you plenty of happy driving!

October 11, 2022

There is a problem after the recall service that was done with the engine cut off' feature that is in built in this car. Called the dealership but have yet to receive a call. Spoke and left a message early More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Porsche Atlanta Perimeter responded

S, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you haven't already been called back please reach out to us at (770) 234-2100 to speak to our manager directly.

Oct 15, 2022 -

S responded

I got a call back from Clem who helped me understand and resolve the issue and also schedule me for an appt to have my car checked out. i also got a response from Mr Green as a follow up. I still think that this is a great dealership but would really prefer a prompt response or a better way like email to communicate with the staff about non emergent matters rather than having to call and leave a message and expect to hear back which also does not leave a paper trail

October 10, 2022

Steve and Scott were both awesome! Steve took the time to explain things and showed how much he cares about the customers. Scott stepped in and also showed his care and concern for his More

by TADOW1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen in Service (European)
Oct 13, 2022 -

Porsche Atlanta Perimeter responded

It's reassuring to read these types of reviews - no matter the situation our staff can be there to help our customers. It sounds like this was a particularly stressful time in your life and it's gratifying to know we could be of service to you. Thanks for taking the time to let us know about how much your interactions with Stephen and Scott meant. We send our condolences to you and your family. Now go enjoy some well deserved happy driving!

October 10, 2022

Liz was excellent facilitating the repairs on my Macan S. All the dealership employees were also very nice. More

by MARS128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Oct 13, 2022 -

Porsche Atlanta Perimeter responded

We thank you for taking the time to let us know about your experience with Liz! It's great to know your car is in her hands when you turn it over for service! We appreciate your kind words and wish you nothing but continued happy driving!

October 10, 2022

I’ve owned many cars over the last 50+ years and have spent hours in countless waiting rooms while my vehicle was serviced while simultaneously contending with numerous techs and service managers of vary More

by rjm1604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Porsche Atlanta Perimeter responded

I'd like to give this review 5 stars as well. Not many times have I reread a review just because I enjoyed the wording so much. It sounds like you were able to fully take in the true Porsche experience. I'm glad you took advantage of talking amongst our staff because this showroom truly contains an excess of knowledge, experience, and passion for the Porsche marque. But like you so graciously put it, who wouldn't have that passion ... it's Porsche. Hope you're out enjoying plenty of happy driving!

October 08, 2022

Sergey and team did a great job in accommodating service request and executing same. Sergey in particular was very attentive to ensure smooth prompt and excellent service More

by Pat w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey Marinin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Porsche Atlanta Perimeter responded

We really appreciate you taking the time to highlight your experience with Sergey! His drive to make sure everything operates smoothly is something we all could learn from! I've heard our cars are known to have just as smooth operating and I hope you're getting to enjoy that feeling currently!

October 08, 2022

Clean, professional, informed. The service seemed to be thorough and vehicles are treated with care. Thank you More

by Jamesone11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Buffington
Oct 12, 2022 -

Porsche Atlanta Perimeter responded

Thank you for trusting us with the service of your vehicle! We treat each Porsche with love and care so we are glad you could feel that too! Hope the happy driving is plentiful!

October 07, 2022

My parts was not put back on my car you guys did not take the time to look in the trunk or call me. very sad and overprice service. Very disappointing! More

by SGOBIN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Liz Meranda
Oct 12, 2022 -

Porsche Atlanta Perimeter responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Missing parts are something we don't want to overlook. We would like to work towards a resolution, so if you are willing, please reach out to us at (770) 234-2100 to discuss this further.

October 05, 2022

Great job. in taking care of me on short notice with a nail that destroyed my rear tire in my Porsche on the road. Wait was minimal and both car and I were trea More

by MDROBC13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey Marinin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stetson,Mr Hennesy
Oct 05, 2022 -

Porsche Atlanta Perimeter responded

Of course all service visits are treated with high regard, but a story like this is what it's all about. Glad we were able to help you during a time of need and get you back on the road! Thanks for taking the time to let us know about your experience and we hope the happy driving continues!

...
73
...