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Porsche Atlanta Perimeter - Service Center

Atlanta, GA

4.5
1,999 Reviews

1,999 Reviews of Porsche Atlanta Perimeter - Service Center

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October 09, 2024

Treated very well and outstanding service on my vehicle. I the issue was identified and resolved. More

by rw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Marinin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Porsche Atlanta Perimeter responded

Thank you for this quality review! Glad our team could help you get back on the road! Hope you’re enjoying some quality driving!

October 07, 2024

I found Sergey argumentative and not helpful. He first claimed he could not even see the issue. He then claimed it was not covered under the CPO warranty. In the end, the issue was covered by CPO More

by MIKESZALKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergey Marinin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Porsche Atlanta Perimeter responded

We are sorry to hear you didn’t fully enjoy your porsche experience with us. Thank you for this feedback as we will use to help better our operations. Glad to hear most of your issues were handled. No pun intended about that handle. Hope you’ve been in direct contact with us about that as we’d love the opportunity to ensure a smoother experience! Here’s to having you back out on the road stress free in your Porsche soon!

October 07, 2024

Not very communicative, failed to meet expectations of a high end dealership, unable to provide accommodations when car took longer than expected at service More

by car buyer 12929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergey Marinin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Porsche Atlanta Perimeter responded

We are terribly sorry to hear you couldn’t fully enjoy the experience of being a Porsche driver. Not sure what fully transpired here but we would love the opportunity to make it right down the road. Please consider reaching out to us directly to further discuss the routes we can take! Hope you’re back to enjoying some happy driving!

October 05, 2024

Total Class. .. I was treated with respect and I believe they care about my experience with the brand. I've never been happier with my vehicle choice. More

by WILLIAMDWESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hennessy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Porsche Atlanta Perimeter responded

Thank you for this great review. Glad our team could treat you to a memorable time here at our Porsche center! Hope you’re now enjoying some smooth sailing in your Porsche!

October 02, 2024

Professional, knowledgeable, the entire staff that I dealt with went the extra effort to make the purchase experience very positive. More

by BULLOCHRK
Recommend Dealer
Yes
Employees Worked With
Robert Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Porsche Atlanta Perimeter responded

Thank you for taking the time to ensure our team got some recognition! Hope you’re enjoying plenty happy driving! Welcome to the Porsche family!

October 01, 2024

Experience with Sergey was excellent! He underpromised and overdelivered! He did a fabulous job of keeping me updated re: the service to my vehicle. More

by cindrabrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Porsche Atlanta Perimeter responded

This is great to hear! Thank you for this quality review! Glad our guy Sergei could assist in getting you back and rolling! Hope you’re now enjoying some happy driving!

October 01, 2024

Amazing service! My service rep Stephen H, explained everything thoroughly and made sure to take care of me while I was waiting for service to be completed. More

by Bre Herring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hennessy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Porsche Atlanta Perimeter responded

So glad to hear it! Thanks for this quality review! Look forward to a chance to help you again but hope that’s way down the road and after plenty happy driving!

September 28, 2024

Dishonest, incapable, incompetent, sleazy, full of xxxx, liars, shameless, Chuck Turck should be fired, I’m sorry I ever bought from them, I will never use a Jim Ellis dealership again, 100% shameless xxxxx More

by alton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Turck
Oct 02, 2024 -

Porsche Atlanta Perimeter responded

We are sorry to hear of this experience with our team! Sounds like you had a tough go with it but we’d like to know more about your situation. Please consider reaching out to us directly as we’d love the opportunity to further assist you down the road. Thank you for your honest feedback. Have a nice day!

September 24, 2024

Scott is an exceptional service representative at Porsche Atlanta Perimeter. His passion and knowledge of Porsche, puts him in his own class. He is communicative and keeps me apprised, as to where things sta More

by BCARLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Porsche Atlanta Perimeter responded

Love to hear about these types of visits! So glad to know you enjoyed every aspect of your experience at our Porsche Center! Thanks for taking the time to make sure Scott got some recognition! We hope you’re out enjoying plenty happy driving!

September 24, 2024

After a 40,000 mile service which cost around $3,600 ( with les then 30,000 actual miles, I drove to my mountain home and when I turned on my windshield wipers and and the newly installed passenger side w More

by Rkogod441
Workmanship
Recommend Dealer
No
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Porsche Atlanta Perimeter responded

Sorry to hear about this unfortunate situation. Pretty bad timing to lose a windshield wiper with all this rain over the last week! The picture serves as proof for our system and not as a way to ensure truth from our customers! We will always respect and honor your word here at Porsche Atlanta Perimeter and hope you know we got your back! Hope you will reach out to us directly so we can ensure you a smoother visit next time around! Hope you’re back to enjoying some happy driving!

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