Porsche Atlanta Perimeter - Service Center

Fixed quickly. Updated and corrected PCM error as well. Scott is great! I appreciate the professional service. Updated and corrected PCM error as well. Scott is great! I appreciate the professional service. More

I really appreciate the service and attention. Sergey is a great representative for your business! Sergey is a great representative for your business! More

Service dept not a good representation of Porsche service, Informed of issues to management at Porsche. service, Informed of issues to management at Porsche. More

Mechanic's audio-visual review of car's condition was excellent. Service rep assigned to vehicle owner was less than attentive and less than responsive when female owner stood waiting for assistance on m excellent. Service rep assigned to vehicle owner was less than attentive and less than responsive when female owner stood waiting for assistance on multiple occasions while service rep chatted sports to male who didn't appear to be a vehicle owner. More

I've been taking my Cayman to Porsche Atlanta Perimeter since 2016. Sergey is always reliable and clear on explaining the job is needed to be done and the options available without compromising performanc since 2016. Sergey is always reliable and clear on explaining the job is needed to be done and the options available without compromising performance the vehicle. More

Always get great service at Porsche Perimeter. I could get in more quickly than other dealers, and they were able to provide a loaner. The maintenance was top notch. I could get in more quickly than other dealers, and they were able to provide a loaner. The maintenance was top notch. More

So often people pause only to report on unpleasant encounters or unsatisfactory service which does hold value for other consumers, but I wanted to take a moment and report on the outstanding service I encounters or unsatisfactory service which does hold value for other consumers, but I wanted to take a moment and report on the outstanding service I have recently received from Porsche Atlanta Perimeter. With regards to any comments about the Porsche Service Advisor Stephen Hennessey, I extend these comments to include and represent the same experience received during prior appointments facilitated through Mr. Hennessey. The Jim Ellis Automotive Group and Porsche are fortunate to have found and retained such talent when adding Stephen Hennessey to the Porsche Atlanta Perimeter Service Team. Although I must admit that I have yet to encounter a single unpleasant representative at this dealership, I can say with confidence that Stephen’s knowledge, professionalism, and disposition exceeds all expectations that one may have of the Porsche brand and the astute attention to detail that follows over the course of ownership. Stephen’s communications are always appropriately timed, informative, and aligned with any urgency that he may sense from me (without me even expressing such) or service technician professionals that may be inspecting my vehicle. His follow-up skills are on point, and he always extends his best foot forward to make each experience the best that it can be regardless of the service bill that is to follow. I am submitting this review out of respect and appreciation for an individual’s commitment, demonstrated multiple times through their actions, to their role, the brand, and the dealership they call home…not to mention the client. Stephen, you embody the very essence of what I believe the Porsche brand represents, know that you are appreciated very much. I’d also like to commend Mit Seeblack on the excellent service recap video which I received outlining services performed, recommendations made, and commentary provided on both. Mr. Seeblack, thank you for contributing to another positive experience with Porsche Atlanta Perimeter. Your skilled work is certainly valued and appreciated. (Management Team – Kudos on the business process to include this type of communication to the customer, it really makes a client feel included and informed.) More

Service is good, only the wait to get an appointment is very long, over 3 months. very long, over 3 months. More

Stetson is the best! Everything done in a timely manner. Great loaner vehicle. Great service. Everything done in a timely manner. Great loaner vehicle. Great service. More

Scott was highly professional, knowledgeable, and communicative, ensuring that my needs and concerns were always addressed promptly and efficiently. Not only did Scott provide outstanding technica communicative, ensuring that my needs and concerns were always addressed promptly and efficiently. Not only did Scott provide outstanding technical expertise and guidance, but he also demonstrated a genuine passion for the Porsche brand and an unwavering commitment to customer satisfaction. His attention to detail and personalized approach made the entire service process a breeze, leaving you feeling confident and reassured in your vehicle's performance. Overall, Scott's dedication to providing excellent service and his exceptional skill set make him a valuable asset to the Porsche service team, and I highly recommend him to any Porsche owner in need of top-notch service and support. More