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Porsche Atlanta Perimeter - Service Center

Atlanta, GA

4.5
1,999 Reviews

1,999 Reviews of Porsche Atlanta Perimeter - Service Center

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October 27, 2024

Service was fine. I do find all service calls to be expensive but presume there is no such thing as in expenses with a Porche. More

by jlundeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Marinin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Porsche Atlanta Perimeter responded

Your presumptions are pretty accurate. Porsche requires a certain level of excellence that we are all grateful for. That’s why there is simply no substitute! Thank you for understanding and being such an understanding client. We enjoy sharing our Porsche passion with you! Hope you’re enjoying some happy driving!

October 27, 2024

Unhappy with service here. Looking for alternatives. Not responsive. Can’t trust. Snoots. Suspect looking for tips or worse. More

by bhill13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Porsche Atlanta Perimeter responded

We are sorry to hear your service visit with us was unsatisfactory. We’d like to know a bit more about this situation. If you’d consider reaching out to us directly and sharing more information we’d love the opportunity to smooth the road. Thank you for the consideration.

October 25, 2024

Stephen is wonderful to work with and always happy to help me out with whatever is going on. More

by ZCRAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hennessy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Porsche Atlanta Perimeter responded

Thank you for taking the time to leave us this positive review! So glad you enjoyed your Porsche experience with our guy Stephen! Hope you’re now enjoying some freshly serviced driving!

October 25, 2024

I am so pleased with my last appointment, Scott was an incredible service advisor and was so friendly, it made my morning even though there were no rental cars- I moved here from San Diego and was used to More

by kirstenblack68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Porsche Atlanta Perimeter responded

I hear ya! We are so glad despite the loaner situation Scott was able to welcome you to the Porsche Atlanta Perimeter world! Sadly there just aren’t enough loaners to accommodate all of our service clients! In the future if you schedule ahead we can ensure a loaner vehicle for your service visits! Hope you’re enjoying some freshly serviced happy driving! Welcome to the A!

October 24, 2024

This dealership is very professional and efficient. I appreciate the service advisors and technicians that always provide great service. More

by Niles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Marinin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Porsche Atlanta Perimeter responded

Thank you for this nice review! Glad our team could assist you to a proper Porsche experience! Hope you’re enjoying some freshly serviced happy driving!

October 23, 2024

Worst experience I have ever had at a dealership. Dealing with Scott Green is something I wouldn’t recommend that anyone does. He is very unprofessional and has terrible customer service. No customer More

by Steven Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Porsche Atlanta Perimeter responded

We are terribly sorry to hear of this experience with our service department. This sounds like quite the headache and we are unsure why all the problems you had wouldn’t have been resolved on your first visit! If you haven’t already please consider reaching out to us directly as we’d love to learn more about this encounter to further assist you and our other clients down the road. Thank you for the consideration. Hope you’re back to enjoying some stress free driving.

October 23, 2024

I have taken my cars to this dealership for service for several years. The service quality has become unacceptable over the last year. Every time I take my car in, it is either not fixed correctly the firs More

by DWRUBEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Porsche Atlanta Perimeter responded

Sounds like after years of quality visits some sort of hiccup keeps happening during your service appointments. We are terribly sorry to hear about that and wish we could help return you back to some seamless service visits. If you haven’t already please consider reaching out to us directly. Your service advisor and or our customer experience manager would love the opportunity to learn more about what is going wrong and what we can do to help smooth the road ahead! Hope you’re back to some happy driving! Thanks for the honest review!

October 23, 2024

This dealership is fantastic! The staff is knowledgeable and the facility always clean and beautiful. More

by kimberlybrasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Porsche Atlanta Perimeter responded

Thank you for this quality review! Glad our team could help get you back on the road to enjoy some happy driving!

October 23, 2024

Highly responsive and accommodating. Made the service process easy and efficient. Great customer service and overall experience. More

by Mjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Woods
Oct 25, 2024 -

Porsche Atlanta Perimeter responded

Thank you for taking the time to leave us this positive review! Glad we could provide you with a proper Porsche experience! Hope you’re enjoying some happy driving!

October 23, 2024

Cody Woods, Travis Bernhardt, and Chase Williams were very helpful in getting my problems solved as I was Driving from Rome, I was grateful they had everything set up for me. Very professional and inform More

by PJMCELHONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bernhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Woods
Oct 26, 2024 -

Porsche Atlanta Perimeter responded

Love that our team could provide you with a proper Porsche experience! It’s important to us that you feel well taken care of at our Center! Hope you’re enjoying some stylish traveling in that Porsche!

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