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Porsche Atlanta Perimeter - Service Center

Atlanta, GA

4.6
2,083 Reviews
Call Service Center (404) 491-7172

2,083 Reviews of Porsche Atlanta Perimeter - Service Center

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April 11, 2024

I don’t like working with Cameron. He lack professionalism, customer service skills and he is difficult to work with More

by fahed.darmoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roman Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Cravotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Porsche Atlanta Perimeter responded

We are sorry to hear you didn't enjoy your time at our Porsche Center with your service advisor. We'd love the opportunity to make your next visit smoother. Please reach out to us directly and we can discuss the steps to take to make sure you have a better experience in the future! Thank you for your honesty - we hope you are still out enjoying some happy driving!

April 09, 2024

Great place, Cameron Lee is the best , 5stars The best dealer you will find, great More

by Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Cravotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Porsche Atlanta Perimeter responded

He really is! Thank you for taking the time to share about your experience with Cam! Hope the service provided will provide you with plenty happy driving!

April 08, 2024

Excellent customer services! Very transparent and on time car repair finished date. Will definitely bring my vehicle for service here again. More

by lakeishaw85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Porsche Atlanta Perimeter responded

We look forward to helping you out again! Hopefully that's long down the road after you enjoy plenty happy driving! Thank you for this great review!

April 08, 2024

No concern for customers needs. Terrible follow up. More interested in downgrading another business rather than focusing on their own. More

by Michael Farr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Hennessy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Porsche Atlanta Perimeter responded

We are terribly sorry to hear about this interaction with our team. This doesn't sound like the typical encounter with our service advisors and we'd like to know more about it. Please reach out to us directly to further discuss this matter and see if we can get you set up with a proper servicing once again. Thank you for your consideration. Hope you're still able to enjoy some happy driving!

April 08, 2024

Excellent service, clean, prompt,, efficient courteous , respectful, polite knowledgeable, thorough. We book service here again More

by DSTRULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hennessy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Porsche Atlanta Perimeter responded

Thank you for this quality review! We are pumped to know you has such a good all around experience with our team! Hope the service provided will provide you with plenty happy driving!

April 05, 2024

The advisor was very professional and the lobby area is also very comfortable. The battery was replaced properly and inspection was done. More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Porsche Atlanta Perimeter responded

Thank you for this great review of our team and facilities! Hope that new battery provides you with plenty happy driving!

April 05, 2024

Service was on time, and Scott Green was easy to work with. These guys know everything there is to know about Porsches! More

by Greg
Recommend Dealer
Yes
Employees Worked With
Scott Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Porsche Atlanta Perimeter responded

It's honestly intimidating to chat with them sometimes because it's like talking to an encyclopedia of Porsches. Wouldn't trust anyone else with my car! Thanks for taking the time to leave us this great review! Happy driving!

April 05, 2024

The service department is the worst that i have ever experienced, Scott Green has terrible service skills. took them weeks to have my car ready when it should have taken 2 days. I have heard this before More

by Porsche customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Porsche Atlanta Perimeter responded

We are terribly sorry to hear about this encounter with our team! Hope you are still able to enjoy some peaceful driving in your serviced Porsche after that long of a wait. If there is anything you'd like to further discuss with our team please don't hesitate to reach out to us directly and speak with our customer experience manager who'd gladly try to help your situation and ensure a smoother visit in the future. They say good things take time but it should never be enough time to make anyone upset! Sorry for our let down. Hope the Porsche power in those pedals aren't letting you down!

April 04, 2024

Bought my 1st Porsche at Jim Ellis and my wife’s car as well, currently about to order a new 911. Stopped in to ask a maintenance question on my current 996, service writer Sergey Marinin was rude, dismi More

by basaltster
Recommend Dealer
Yes
Employees Worked With
Sergey Marinin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2024 -

Porsche Atlanta Perimeter responded

We are terribly sorry to hear you had a not so pleasant encounter with a member of our team. It sounds like over the years you have seen what the Jim Ellis way truly looks like so we apologize it wasn't a similar experience this time around. This matter will be addressed internally and we hope to welcome you back with a warmer embrace next time you're at our Porsche Center. Thank you for taking the time to let us know about this visit - hope you're back to enjoying some happy driving.

April 04, 2024

Service was on time as scheduled. Service was somewhat expensive. The inspection was very thorough. Liked the video. More

by JHL-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2024 -

Porsche Atlanta Perimeter responded

Thank you for this positive review and honest feedback! We are glad you enjoyed the process and hope it has provided you with plenty happy driving! Have a wonderful day!

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