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Porsche Atlanta Perimeter - Service Center

Atlanta, GA

4.5
1,999 Reviews

1,999 Reviews of Porsche Atlanta Perimeter - Service Center

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April 08, 2024

Excellent service, clean, prompt,, efficient courteous , respectful, polite knowledgeable, thorough. We book service here again More

by DSTRULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hennessy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Porsche Atlanta Perimeter responded

Thank you for this quality review! We are pumped to know you has such a good all around experience with our team! Hope the service provided will provide you with plenty happy driving!

April 05, 2024

The advisor was very professional and the lobby area is also very comfortable. The battery was replaced properly and inspection was done. More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Porsche Atlanta Perimeter responded

Thank you for this great review of our team and facilities! Hope that new battery provides you with plenty happy driving!

April 05, 2024

Service was on time, and Scott Green was easy to work with. These guys know everything there is to know about Porsches! More

by Greg
Recommend Dealer
Yes
Employees Worked With
Scott Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Porsche Atlanta Perimeter responded

It's honestly intimidating to chat with them sometimes because it's like talking to an encyclopedia of Porsches. Wouldn't trust anyone else with my car! Thanks for taking the time to leave us this great review! Happy driving!

April 05, 2024

The service department is the worst that i have ever experienced, Scott Green has terrible service skills. took them weeks to have my car ready when it should have taken 2 days. I have heard this before More

by Porsche customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Porsche Atlanta Perimeter responded

We are terribly sorry to hear about this encounter with our team! Hope you are still able to enjoy some peaceful driving in your serviced Porsche after that long of a wait. If there is anything you'd like to further discuss with our team please don't hesitate to reach out to us directly and speak with our customer experience manager who'd gladly try to help your situation and ensure a smoother visit in the future. They say good things take time but it should never be enough time to make anyone upset! Sorry for our let down. Hope the Porsche power in those pedals aren't letting you down!

April 04, 2024

Bought my 1st Porsche at Jim Ellis and my wife’s car as well, currently about to order a new 911. Stopped in to ask a maintenance question on my current 996, service writer Sergey Marinin was rude, dismi More

by basaltster
Recommend Dealer
Yes
Employees Worked With
Sergey Marinin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Porsche Atlanta Perimeter responded

We are terribly sorry to hear you had a not so pleasant encounter with a member of our team. It sounds like over the years you have seen what the Jim Ellis way truly looks like so we apologize it wasn't a similar experience this time around. This matter will be addressed internally and we hope to welcome you back with a warmer embrace next time you're at our Porsche Center. Thank you for taking the time to let us know about this visit - hope you're back to enjoying some happy driving.

April 04, 2024

Service was on time as scheduled. Service was somewhat expensive. The inspection was very thorough. Liked the video. More

by JHL-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Porsche Atlanta Perimeter responded

Thank you for this positive review and honest feedback! We are glad you enjoyed the process and hope it has provided you with plenty happy driving! Have a wonderful day!

April 04, 2024

Originally scheduled with different service advisor and he was not available during my visit. So, Mr. Scott Green stepped up and helped me. I really appreciate his professionalism and kindness. More

by JOOWON83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergey Marinin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Porsche Atlanta Perimeter responded

Glad our team could step in to help eachother out! Thank you for taking the time to leave us this positive review! Happy driving!

April 03, 2024

I came in for maintenance on my Porsche Panamera. The work was completed the same day and I was happy with the services provided. More

by SAMACLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Porsche Atlanta Perimeter responded

Glad to hear the services we provided will likely provide you with plenty happy driving! Thank you for taking the time to leave us this great review! Hope you have a great day!

April 03, 2024

Great service from dealership and Scott. The attention to detail was wonderful and I am very pleased. More

by presleyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Porsche Atlanta Perimeter responded

Thank you for taking the time to leave Scott this positive review! We are happy you felt well taken care of at our Porsche Center and hope you will enjoy plenty happy driving!

April 03, 2024

Nice job always by Scott GREEN. ..That's GREEN. The service department, when it's Scott GREEN is always a pleasure to work with. More

by JIMWINESTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Porsche Atlanta Perimeter responded

Heck yeah! Thank you for clarifying - you'd be surprised how often we don't know which Scott is being referred to.. Hope the serviced Porsche is providing you with plenty happy driving!

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