Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Porsche Atlanta Perimeter - Service Center
Atlanta, GA
2,034 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,034 Reviews of Porsche Atlanta Perimeter - Service Center
Sort by
June 17, 2017
Porsche Sport Exhaust I came in needing a new tire due to a nail. Issac in the service department and his team took such great care of me that I decided to come back to hav I came in needing a new tire due to a nail. Issac in the service department and his team took such great care of me that I decided to come back to have Porsche Sport Exhaust (PSE) installed. This install is expensive and complex but having built a trusting relationship I decided to take the plunge. Issac once again came through with flying colors helping to coordinate the install at a competitive price. I want to give Anthony Jones in parts a big thank you for helping to coordinate all the parts we needed for the install making the whole experience seamless. I know have the Porsche I always wanted with PSE and everything looks and works as if it was factory installed. Keep up the good work Porsche Perimeter. You can never go wrong with having great customer service. Will definitely buy the next one from these guys due to the service I received in the service department. More
by Juan Danzilo
February 28, 2017
Outstanding Service Dept I have been using the service department for the past 7 years. From my first experience there, I knew these people were there to take care of us and I have been using the service department for the past 7 years. From my first experience there, I knew these people were there to take care of us and our car, not looking to make money. The service advisors are upfront in letting you know the cost, possible issues in the future that can be repaired while they are in the engine which would save us money in the future. They treat you like family from the minute you pull into the dealership. I am a customer for life and have no plans of taking my Porsche to another dealership. More
by Claudia W
Employees Worked With
Max Landis, Eric Mihelich
November 18, 2016
HORRIBLE SERVICE ADVISOR- Ahmad Frozan I have did business with this guy twice and tried to give him another change due to his nasty attitude knowing that we all have bad days. He very rude I have did business with this guy twice and tried to give him another change due to his nasty attitude knowing that we all have bad days. He very rude, not helpful, all about the money and then ask for you to leave him a great review at the end of service. I'm Done with the Jim Ellis Family (Porsche perimeter Atlanta) they have lost a value customer due to the nasty disposition employee. I will be taking my business to Hennessy Porsche North America More
by 2014 Porsche Panarema
Employees Worked With
Ahmad Frozan
September 21, 2016
After sales support is almost non exit Two months ago I bought Macan S with 3 extra warranties in addition to the regular standard warranty, Now the sales person Gene is denied and delay pr Two months ago I bought Macan S with 3 extra warranties in addition to the regular standard warranty, Now the sales person Gene is denied and delay providing any after sales services on the defect and function they said it had but not anymore. However, I am really appreciate Eric Mihelich (the General Manager) and Sean the Service Manager at Jim Ellis quick response and action to fix the problems I pass on to Gene and being ignore. Great Managment and their sincerely care about their customer needs and bring customer satisfaction! More
by Wong Macan S 2017
Employees Worked With
Sean , Eric Mihelich, Gene McClure
February 07, 2016
Volkswagen mentality A big change of the service manager these guys are lost several phone calls two weeks to get an oil change. they have changed their policies and pro A big change of the service manager these guys are lost several phone calls two weeks to get an oil change. they have changed their policies and procedures and had two weeks to tell me. Theydidn't bother to mention. I wasted a day there. Chuck is the worst rudest service Manger I have ever met. After trading 10 years 3 Porsches with Jim Ellis I am now a Hennessy fan. More
by Mike
Employees Worked With
Chuck
July 13, 2015
Quick and Efficient in Resolving Concerns The true test of any good establishment is how they remedy issues and manage customers who are dissatisfied. After sharing my concerns with an experi The true test of any good establishment is how they remedy issues and manage customers who are dissatisfied. After sharing my concerns with an experience at the dealership Jim Ellis (specifically Eric Mihelich) quickly investigated and resolved my issue. It is said that customers that have issues resolved in an efficient manner are even more loyal than those that never even encounter an issue. I look for that to be the case here. More
by MattWalsh
Employees Worked With
Eric Mihelich
May 24, 2013
Ryan and Steve are great. I use Ryan for all my service needs. Anyone who can talk me through a dead battery to unlatch the truck of GT3 is is worth his weight in Gold and stay with you even though all ot needs. Anyone who can talk me through a dead battery to unlatch the truck of GT3 is is worth his weight in Gold and stay with you even though all other employess have left for the evening is exceptional. Kevin K. Meadows More
by kevinmeadows
July 13, 2012
DJ was great in helping me with 2 recent service requests. Both times he was very helpful and had a great attitude. Everything went very smoothly and I was very happy. - Steven Lee requests. Both times he was very helpful and had a great attitude. Everything went very smoothly and I was very happy. - Steven Lee More
by slee1
Employees Worked With
DJ House
March 29, 2012
"Ryan, and the rest of the team, made me feel like I had an advocate inside the team. Everyone was always polite, helpful, and courteous. I had some wheels painted that upon their return to the dealers had an advocate inside the team. Everyone was always polite, helpful, and courteous. I had some wheels painted that upon their return to the dealership did not meet the team’s standards. Ryan was communicative and quick to find another solution. In the end, the team completely exceeded my expectations. Building a quality service organization requires hiring the right people and having a passionate, customer-centric cultural. Jim Ellis Porsche is that type of organization. -- Tyler Winkler" More
by twinkler
Employees Worked With
Ryan, Ryan McIntyre
February 24, 2012
All of the service advisors are great! I am happy with whomever handles my questions---always willing to explain the service, answer my questions, address my concerns,etc. Always courteous and willing to whomever handles my questions---always willing to explain the service, answer my questions, address my concerns,etc. Always courteous and willing to assist me, even those times when I can see that the Department is busy. I trust the Service Department at Jim Ellis Porsche to do what is appropriate to keep my Porsche in top running order. More
by Porschedriver
Employees Worked With
DJ, Ryan, Steven, Steven Dooley
