Porsche Atlanta Perimeter - Service Center

Great Care-Taking!!! My vehicle had a warranty issue. This required the dealership to order the replacement part from Germany. I will tell you Katherine S. was amazing!! My vehicle had a warranty issue. This required the dealership to order the replacement part from Germany. I will tell you Katherine S. was amazing!!! She called me and texted me to ensure I was consistently informed of the status of my vehicle. I felt extremely well taken care of.....this is stellar customer service. I think merchants often forget about customers after the "deal" is closed. But what brings the customer back is the service. Porsche Atlanta Perimeter has a great team. I've experienced other dealerships and there is truly no comparison. This dealership sets the bar for others to aspire to...... Well done!!!! More

Tire change Nail in tire as unexpected situation. I drove directly to the dealership and they were able to change for A new tire relatively quickly (about two h Nail in tire as unexpected situation. I drove directly to the dealership and they were able to change for A new tire relatively quickly (about two hours). More

First scheduled maintenance Every contact I had with a representative of the dealership was positive. Every individual asked if I could be helped in some way. Excellen Every contact I had with a representative of the dealership was positive. Every individual asked if I could be helped in some way. Excellent experience. JM More

Great Tony Betancourt was great. He respond in a timely manner which is huge. He sets expectations and delivers. Any hick ups that may have occurred he g Tony Betancourt was great. He respond in a timely manner which is huge. He sets expectations and delivers. Any hick ups that may have occurred he got it resolved More

Porsche Service I trust Tony Betancourt with my Porsche. He went out of his way to help me with a difficult brake job. He was very professional and knowledgeable abo I trust Tony Betancourt with my Porsche. He went out of his way to help me with a difficult brake job. He was very professional and knowledgeable about my vehicle. A great asset to Jim Ellis Porsche! More

Typically excellent visit for me Door pull on inside broke. Took it to Max(service) who said take it to Pete. Pete fixed it and I was out in an hour That is good service! Door pull on inside broke. Took it to Max(service) who said take it to Pete. Pete fixed it and I was out in an hour That is good service! More

Lease and Service Visits After 32,000 miles my Panamera functions perfectly in part due to excellent service from this Service Center. Circumstances permitting i will get anot After 32,000 miles my Panamera functions perfectly in part due to excellent service from this Service Center. Circumstances permitting i will get another vehicle from this dealership and have it serviced here. More

Dedicated to quality and communication Great communication on status of vehicle, committed to addressing services issues, and quality loaner vehicle. Better than my service experience with Great communication on status of vehicle, committed to addressing services issues, and quality loaner vehicle. Better than my service experience with other brands. Thank you! More

Great customer services. They always provide great services and will do their best to make their customers happy. My service advisor Max is awesome and the person who handles They always provide great services and will do their best to make their customers happy. My service advisor Max is awesome and the person who handles loaner car is awesome as well. More

New Tires Isaac was not only very professional and knowledgeable, but pleasant as well. I am surprised this dealership doesn't seem to want to offer loaner car Isaac was not only very professional and knowledgeable, but pleasant as well. I am surprised this dealership doesn't seem to want to offer loaner cars while yours is being serviced. I learned you have to ask. Unlike Audi where they always ask. As we all know, it is costly to maintain these vehicles. You shouldn't have to pay with your valuable time as well. Thanks! More