Porsche Atlanta Perimeter - Service Center

When I called and made appt. I was told battery was covered by a warranty. My battery needed to be replaced and Cody Woods claimed I was 4k over the miles that Porsche would not I was told battery was covered by a warranty. My battery needed to be replaced and Cody Woods claimed I was 4k over the miles that Porsche would not cover the part. I was quoted 3k to replace and install the battery. I called Alpharetta Porsche and Dan said they would see if they could get it covered under a good claim warranty. The service experience mgr. at Perimeter told me to call the 800 if I had any complaints. I called the # he provided and she said he shouldn't have told me to call the actual repair location should provide me help and she asked to speak with him. He then told me to call the parts mgr. who was off to see what he could do for me. In the meantime, I was charged over $250 for a diagnosis and was told they can order battery and replace it next week but it was ok to drive until then. The next day my car broke down at a light blocking traffic and I had to call 911 for assistance. I called the parts mgr. and he was unapologetic to my situation and said service thought the vehicle was safe to drive until battery arrived. Since I broke down at 5pm and Perimeter doesn't have after hours drop off, I had to have car towed to Alpharetta Porsche. They were unable to cover battery but was very kind and provided me with good customer service. The parts mgr. called me the next day to tell me that the service guy was new since Stetson no longer worked there and that they can discount the battery for me. I provided that quote to Alpharetta and they matched it. I had to spend unnecessary money and endanger myself due to Perimeter negligence. They should of never told me that the car would be ok to drive with a low battery indicator light on. Please call me further to discuss as I can provide the names of everyone I dealt with. Thanks. More

Cameron was an great help with getting my car repaired in a timely manner, great communication skills! a timely manner, great communication skills! More

Porsche Atlanta Perimeter is welcoming and professional dealership that appreciates us as clients and values building a relationship. The waiting area is clean and we enjoy being able to view our Porsches dealership that appreciates us as clients and values building a relationship. The waiting area is clean and we enjoy being able to view our Porsches in service. The staff are warm and knowledgeable of products and alway addrsss any questions or concerns we have. More

Dealer service rep outstanding. Wait time to schedule service (1 week without loaner car, 5 weeks with loaner) is not what I have seen before in my many years of Porsche ownership. Wait time to schedule service (1 week without loaner car, 5 weeks with loaner) is not what I have seen before in my many years of Porsche ownership. The pandemic is over, there are many Macans in stock. There is no reason not to shorten wait times. If this is the new normal for Porsche, I will certainly look at other brands with better customer accommodations when I replace this vehicle. More

Always a great experience here. Mr. Hennessy is the best! He explains everything simply and clearly. Mr. Hennessy is the best! He explains everything simply and clearly. More

They are very good to fix things quickly. They are very nice. I would recommend the Porsche at the Perimeter They are very nice. I would recommend the Porsche at the Perimeter More

Jay Flynn was awesome! He was very knowledgeable and made buying my Porshe a great experience! I would highly recommend him! He was very knowledgeable and made buying my Porshe a great experience! I would highly recommend him! More

Roman in sales and Scott in service are outstanding! Can't go wrong with either. Can't go wrong with either. More

Always a very professional and honest dealership. I appreciate their service and dedication to the vehicles they service. I appreciate their service and dedication to the vehicles they service. More

Scott Green goes above and beyond. Top notch from consultation to final completion, the operation is flawless. Great to work with Top notch from consultation to final completion, the operation is flawless. Great to work with More