Porsche Atlanta Perimeter - Service Center

Great first experience! Sergey (service advisor) is the personification of great customer service. He championed my repair from start to finish. Though my car is dated, the Sergey (service advisor) is the personification of great customer service. He championed my repair from start to finish. Though my car is dated, the treatment was still unparalleled. More

20,000 mile Wonderful service! Good customer service! Enjoyed waiting for my car. It was a pleasant experience. I would highly recommend Jim Ellis. Tony was an Wonderful service! Good customer service! Enjoyed waiting for my car. It was a pleasant experience. I would highly recommend Jim Ellis. Tony was an excellent customer service rep! More

Mixed experience with service dept To get in for appt w loaner car took week and a half. The treatment by staff is wonderful. They make you feel valued and respected. My issue is tha To get in for appt w loaner car took week and a half. The treatment by staff is wonderful. They make you feel valued and respected. My issue is that although car is 5 years old has only 35,000 miles. car was serviced for same issue (check engine light on) last month. A week later hybrid fault light came back on which eventually turned into check engine light being on days later. This is same play book as last month. Car is under extended warranty so I paid nothing, but warranty insurance did. Hope issue is truly dealt with this time. More

Porsche Atlanta perimeter sucks Took the 911 for routine maintenance a eeek ago. While I was there had them look at a place on the seat where the stitching was loose. They said the Took the 911 for routine maintenance a eeek ago. While I was there had them look at a place on the seat where the stitching was loose. They said they needed the leather shop to look at it, so they scheduled a new appointment for Oct 29. Everything was fine until a thug tried to break into the loaner car when I stopped at an Arby’s in Union City, GA. He damaged the window and plastic around the window. I immediately notified Porsche Atlanta perimeter. Suddenly they had determined the spot on the seat was normal wear and tear (if that was the case there would have been no reason for the return visit/appointment) they were not going to fix the loose stitching on the seat and I needed to return the loaner car immediately. They are real xxx. More

Fantastic Customer Service I had an excellent experience with Porsche Atlanta Perimeter! On time and a very comfortable waiting area with ability to go on line and charge devic I had an excellent experience with Porsche Atlanta Perimeter! On time and a very comfortable waiting area with ability to go on line and charge devices. And a coffee and treats while you waited. Service was completed ahead of schedule. Staff was excellent! More

Excellent service Even though I arrived the day before the scheduled date, the staff provided quality service with quick help and provided a very good car for use durin Even though I arrived the day before the scheduled date, the staff provided quality service with quick help and provided a very good car for use during the vehicle's in service. Although the overall cost is higher than expected, the overall service experience is great. More

Emissions Inspection My ew car had not been through the emissions inspection for some reason. Due to my schedule it did not get in until last week - past due time for the My ew car had not been through the emissions inspection for some reason. Due to my schedule it did not get in until last week - past due time for the plate. I was picked up at home and delivered to the dealership. Due to whatever - I spent the entire day in the waiting area and the emissions was not completed. The work was completed and the car (along with some upholstery work) was returned on Tuesday. More

Spoiler Failure alerts My advisor, Tony Betancourt had the service department run a computer check on my 911TurboS and it was determined that I had this warning about 4 time My advisor, Tony Betancourt had the service department run a computer check on my 911TurboS and it was determined that I had this warning about 4 times since I bought the car. However, the car's computer system determined it was not an equipment problem, but a computer malfunction, so the computer corrected itself and I was not billed for my time there. Just one more example of how IA is being woven into our lives. More

Thorough professional service experience Sergey was very informative and kept me updated while I waited for my 10K service to be completed. The service center was very comfortable for waitin Sergey was very informative and kept me updated while I waited for my 10K service to be completed. The service center was very comfortable for waiting for your vehicle to be serviced. More

Great expirence It was great working with my service rep who was very helpful . the dealership should have someone to receive costumers on arrival .costumer's should It was great working with my service rep who was very helpful . the dealership should have someone to receive costumers on arrival .costumer's shouldn't have to look for help in a place like that . More