Porsche Atlanta Perimeter - Service Center
Atlanta, GA
1,999 Reviews of Porsche Atlanta Perimeter - Service Center
Excellent Customer Attention My recent experience at PAP was nothing short of excellent. CB, my mechanic, was kind, thoughtful, attentive to my concerns, and able to identify what My recent experience at PAP was nothing short of excellent. CB, my mechanic, was kind, thoughtful, attentive to my concerns, and able to identify what needed to be addressed. Laura was also helpful and kind! More
Seamless perfection after I screwed up Sergey was fantastic. I scheduled the appointment for the wrong dealership. Showed up at Jim Ellis, which is where I had intended to go. He worked Sergey was fantastic. I scheduled the appointment for the wrong dealership. Showed up at Jim Ellis, which is where I had intended to go. He worked me in, assisted with a warranty issue and got me back on the road. He also kept in constant contact to give me updates about the vehicle. I could not ask for better service. More
Laura rocked it My 30,000 mile service went well. She also had a warranty issue resolved about an upholstery problem. I am totally satisfied. Was in and out in less My 30,000 mile service went well. She also had a warranty issue resolved about an upholstery problem. I am totally satisfied. Was in and out in less than two hours, with the car and wheels washed as a bonus. More
Service I was disappointed that it took three attempts to schedule a service, with the last attempt done by a rude representative who copped an attitude. How I was disappointed that it took three attempts to schedule a service, with the last attempt done by a rude representative who copped an attitude. However, the silver lining is that the service representative who was assigned to us provided excellent service. More
Service for tail light The service staff was incredibly friendly and knowledgeable. They instantly helped me and were very quick with the service. They also constantly check The service staff was incredibly friendly and knowledgeable. They instantly helped me and were very quick with the service. They also constantly checked up on me to make sure I was comfortable while waiting. I’ve always had a very positive experience at this dealership. More
Above and Beyond The service team with Tony Betancourt as my representative took what I perceived as an imperfection/defect in a service/tire purchase and made it righ The service team with Tony Betancourt as my representative took what I perceived as an imperfection/defect in a service/tire purchase and made it right quickly and graciously. It is easy to write about good experiences when everything goes exactly right. This dealership earned 5 stars from me because they went the extra mile to make it right! More
Good experience Everyone was very nice, the service appointment started on time, Scott was very helpful and let me know what they were doing, Scott assisted in the ch Everyone was very nice, the service appointment started on time, Scott was very helpful and let me know what they were doing, Scott assisted in the checkout and my car was washed (and dried off!) when they handed it back to me. Being able to get a latte is a very nice touch as well. More
Service review Sergey Marini provided excellent service for me making sure my car was perfect and back to me much faster than expected. Best day ever. I highly reco Sergey Marini provided excellent service for me making sure my car was perfect and back to me much faster than expected. Best day ever. I highly recommend this dealership. More
High quality work Katherine was very thorough in explaining the details of service done to my wife’s GTS. The dealership has outstanding waiting areas, which allowed m Katherine was very thorough in explaining the details of service done to my wife’s GTS. The dealership has outstanding waiting areas, which allowed me to get some uninterrupted work done while waiting. More
Check engine light and annual service Overall great service and professional. Took a bit longer than I expected but you provided a good loaner in the mean time. All was 5-star. Overall great service and professional. Took a bit longer than I expected but you provided a good loaner in the mean time. All was 5-star. More