Porsche Atlanta Perimeter - Service Center
Atlanta, GA
2,000 Reviews of Porsche Atlanta Perimeter - Service Center
Excellent Service Chuck Armstrong returned my email message on behalf of an employee no longer at this location and scheduled my appointment. My service manager, Sergey Chuck Armstrong returned my email message on behalf of an employee no longer at this location and scheduled my appointment. My service manager, Sergey, was great! Proactively secured a loner car to be ready and waiting. Warranty items honored. Other needed fixes reasonable! Thank YOU! More
Ash Sawhney Review Overall service experience was good. Had a tail light issue that was fixed. Also the brakes were making a noise and it was checked out. I was given Overall service experience was good. Had a tail light issue that was fixed. Also the brakes were making a noise and it was checked out. I was given periodic updates, which was nice. More
We love our service rep Scott! As always, our service was exceptional. Thanks for always going the extra miles. The service was completed within the expected times or less. The pric As always, our service was exceptional. Thanks for always going the extra miles. The service was completed within the expected times or less. The price was based upon the provided estimate. More
One of the Best Service Centers With any luxury car, you expect excellent service! This is what I received at Porsche with Serge and with the collision center. Can't wait to buy an With any luxury car, you expect excellent service! This is what I received at Porsche with Serge and with the collision center. Can't wait to buy another car there! More
Great dealership with the customer being the primary Object. My experience here has always been exciting deliberate and very professional I’ve always been satisfied with service and I received and look forward t My experience here has always been exciting deliberate and very professional I’ve always been satisfied with service and I received and look forward to the next time I need my car service again More
Service Consultant and a Couple of Issues Scott was extremely helpful from the first call to the end of the service. I had a few questions on Porsche’s new e and hybrids and his expert knowle Scott was extremely helpful from the first call to the end of the service. I had a few questions on Porsche’s new e and hybrids and his expert knowledge on this new line of performance cars was spectacular. I cannot wait for the new hybrids to come out. Big thank to Scott for educating me on something that I had minimal knowledge on. Recommendation for service department scheduling: 1. Please don’t advertise that you can schedule service online via chat. On two different occasions I tried to schedule my service through your online chat and was told you can’t actually schedule a service through the online chat. The first time I tried it was after 5pm so I thought it was an after hours issue. Second time was at 10am. It would not have been an issue however they ask numerous questions before telling you that they will have someone call you. Both times no one returned my call. Second issue. I called the service center twice and left voicemails with no return calls. Finally, I got Scott on the phone who took great of me and got me scheduled in a timely manner. Big THANK YOU to Scott. More
Panamera I have used Porsche Atlanta Perimeter for all of my warranty and scheduled maintenance service appointments, The people here are so friendly, and the I have used Porsche Atlanta Perimeter for all of my warranty and scheduled maintenance service appointments, The people here are so friendly, and the job gets done professionally and correctly everytime. I live about an hour away (traffic), so I ask for a loaner each time and they always comply. The showroom is a blast to walk through (and dream!) They also have a complimentary Starbucks coffee bar, along with fruit, snacks and water bottles. I've had my Panamera five years and I've only had 100% positive experiences with this service center. More
Four Year Tune up required Tony provides very good service I have called Tony on a few occasions needing immediate assistance, he is very responsive and handles any issues that Tony provides very good service I have called Tony on a few occasions needing immediate assistance, he is very responsive and handles any issues that I have had with the vehicle. He always communicates well and keeps me updated More
Very Pleased with Service Received Katherine Smith did a great job!The Service Team analyzed the problem with my car and repaired it quickly. As I picked up the car I remembered that a Katherine Smith did a great job!The Service Team analyzed the problem with my car and repaired it quickly. As I picked up the car I remembered that a brake light was out. They replaced it within 5 minutes and I was on my way. More
Great service and follow up! I had an issue with my Apple Car Play GPS in my 2018 Macan. It was a rare issue, I could find nothing on line. They worked the issue with Porsche till I had an issue with my Apple Car Play GPS in my 2018 Macan. It was a rare issue, I could find nothing on line. They worked the issue with Porsche till it was resolved. Replacement of GPS receiver module. They loaned me a car while mine was in for service. Scott, the service writer, kept me updated, and followed up several time to make sure I was happy with the repair. Great Job! More