Porsche Atlanta Perimeter - Service Center

Laura was great Service was great! Laura was fast and efficient I would come back anytime to Porsche!!!!!! I love coming in and getting my car serviced here Service was great! Laura was fast and efficient I would come back anytime to Porsche!!!!!! I love coming in and getting my car serviced here More

Battery replacement I was on a tight timeline and the work was done on time as promised. Team made an alternative parts suggestion which I think gave me a better option I was on a tight timeline and the work was done on time as promised. Team made an alternative parts suggestion which I think gave me a better option so I was happy More

New Tranny for GT4 Selected Perimeter as am somewhat familiar with since bought two cars here but live 4 hours away. No surprises. All expectations met from available ti Selected Perimeter as am somewhat familiar with since bought two cars here but live 4 hours away. No surprises. All expectations met from available time to coordination with rental car (out of state or would have been a loaner). Chose to drive 4 hours for the TSB transmission replacement due to size and experience of service dept. Based on this experience cannot imagine anyone being displeased here. Exceptional professionalism and expertise offered by SA Scott Feinglass. More

Extreme Price Gouging They charged $1,107.10 for an alignment on my 1997 993 cabriolet!!!!!! My insurance company was paying for it, so I guess they think they could gouge They charged $1,107.10 for an alignment on my 1997 993 cabriolet!!!!!! My insurance company was paying for it, so I guess they think they could gouge the insurance company. This will effect my insurance premiums and yours!!!! Also, not to mention that Hennessy Porsche informed me they would only charge $400 for the same services. Tony B. was my service advisor and thought nothing of it, after all he’s making a commission. They should be ashamed of themselves. Who charges $1,107.10 for an alignment???? Even Lamborghini & Ferrari aren’t that high. Shame on JE Porsche & Jimmie Ellis. Jim Ellis would be ashamed of how his business is being run. More

Good experience No issues at all; good service as expected. Car was serviced as promised on on time. Service advisor was friendly. Everyone I dealt with was professio No issues at all; good service as expected. Car was serviced as promised on on time. Service advisor was friendly. Everyone I dealt with was professional. More

Upcoming repair potential work In addition to regular oil change, I was informed of the upcoming potential repair work with specific details and estimates, which are not needed to p In addition to regular oil change, I was informed of the upcoming potential repair work with specific details and estimates, which are not needed to perform immediately. This info provided me good base of planning and ongoing alert to the potential events. More

Overall experience Horrible service every time I come there. The workers there have very poor customer service skills. I would never refer anyone to Porsche and if I can Horrible service every time I come there. The workers there have very poor customer service skills. I would never refer anyone to Porsche and if I can fin another place to get my car services I will never return to Porsche. More

a little long The service time could have possibly be cut in half if there had been more than 1 person per vehicle. The facility is very nice. The service time could have possibly be cut in half if there had been more than 1 person per vehicle. The facility is very nice. More

A+ from start to finish I had my 911 in for a replacement windshield and a few electrical issues. Tony Betancourt was my service rep and he was fantastic. I didnt have to wai I had my 911 in for a replacement windshield and a few electrical issues. Tony Betancourt was my service rep and he was fantastic. I didnt have to wait, we got setup with a loaner car and we were out the door. The next day Tony communicated what they had found in the multi point inspection and gave me quotes for each individual items so I could choose what I want to have done now and what we would have done at another visit. When the car was ready I got an email and a text from Tony. I was able to pay online and when I went to pick it up, everything was perfect and the car had been detailed. Great experience, great service and communication. More

2014 Cayman S This was the 40,000 mile service. I was surprised that it ended up over $2000. There were a few things that I question their necessity, but the over This was the 40,000 mile service. I was surprised that it ended up over $2000. There were a few things that I question their necessity, but the overall service was very thorough. Scheduled the appointment on line. They provided a loaner (2019 Cayenne) since they were unable to complete the service in one day. More