Porsche Atlanta Perimeter - Service Center
Atlanta, GA
2,088 Reviews of Porsche Atlanta Perimeter - Service Center
Superior Customer Service Overall Service experience with Porsche Atlanta Perimeter was again outstanding. Tony and team are extremely professional. Updates were provided durin Overall Service experience with Porsche Atlanta Perimeter was again outstanding. Tony and team are extremely professional. Updates were provided during the service process, as well as a thorough explanation once services were complete. More
This dealer has excellent customer service, very nice facility with great amenities if you wait on site for service. Prompt follow up. Would recommend this dealer facility with great amenities if you wait on site for service. Prompt follow up. Would recommend this dealer More
unfriendly and rude i had left my car for evaluation of the mechanical problem.was contacted by scott over the phone regarding what was wrong.I hadn't seen his e mail as i had left my car for evaluation of the mechanical problem.was contacted by scott over the phone regarding what was wrong.I hadn't seen his e mail as to what the breakdown of the estimate for the work was.Initially I did ok the work but then I called him back and asked to cancel he would not give me any guestimate as to what the cost can be if they have to further work then just the diagnosis andn almost sounded rude.A car which 2007 you want to know some idea what will be the approximate cost befoe you start going forward with very expensive repairs, Simple ans could be if we need to open the or take down the engine this is the cost and there can be more.This would give me some idea,but Scott wes really very unhelpful and put a blank ans we cant tell you anything untill they charge more for the 700 diagnostic.Even on the phone he should have explained the breakdown of the cost ,which he didn't.really disappointed with the very unhelpful attitude More
Scott Green is a great service underwriter. Under promises and over delivers consistently. We have 2 cars that Scott takes care of and he continues to earn our trust and continued business promises and over delivers consistently. We have 2 cars that Scott takes care of and he continues to earn our trust and continued business More
Tony is terrific. He's sensitive to time, quality of work and communicates clearly on the status and work completion. Represents Porsche and Porsche Atlanta Perimeter exceptionally well. work and communicates clearly on the status and work completion. Represents Porsche and Porsche Atlanta Perimeter exceptionally well. More
Tony at the service desk has always been helpful, patient, knowledgeable and courteous. All my questions are always answered. Not sure if the leather fix they did will hold up over time - but we will patient, knowledgeable and courteous. All my questions are always answered. Not sure if the leather fix they did will hold up over time - but we will watch it. The lowner folks are a joy to deal with as well! More
My service experience was top class, Scott my service consultant was very well informed and friendly, my loaner car was ready, and when I came to pick up my car, Scott came and met me and gave me a full consultant was very well informed and friendly, my loaner car was ready, and when I came to pick up my car, Scott came and met me and gave me a full review of the service done on my car. Very satisfied. More
Scott my service repWas amazing. I asked for my Macan to Scott my service rep Was amazing. I asked for my Macan to get washed and it took almost an hour. When I got it back it was filthy!!!! I am VERY disap Scott my service rep Was amazing. I asked for my Macan to get washed and it took almost an hour. When I got it back it was filthy!!!! I am VERY disappointed with this!!! More
The waiting area is awesome! The cafe service is great. Since arrival everyone was very attentive. The car was returned clean and everything was explained. Since arrival everyone was very attentive. The car was returned clean and everything was explained. More
Roman Williams (sales) is excellent.Service needs better Roman Williams (sales) is excellent. Service needs better feedback on status of repair. Why not use a display board on progress of repair and approx Roman Williams (sales) is excellent. Service needs better feedback on status of repair. Why not use a display board on progress of repair and approx finish time. This would replace service advisor going in and out of the garage. A key replacement should not take 90 mins. More