Porsche Atlanta Perimeter - Service Center
Atlanta, GA
2,088 Reviews of Porsche Atlanta Perimeter - Service Center
Called in for recall, but the part was not available We received a letter and an email about this recall, as well a statement that my car was due for service. My car was not due for service (we purchase We received a letter and an email about this recall, as well a statement that my car was due for service. My car was not due for service (we purchased it the day before New Years 2020). We were encouraged to make an appointment for the recall. We brought the car in, during the Pandemic, only to have them inspect it, state that it needed a part, and that they didn't have the part, and Porsche couldn't say when it would arrive because of the pandemic. It would have been better if the dealership had made sure that they had everything needed before scheduling us - then we would not have had to be out unnecessarily during this difficult time. More
Many thanks to Mike Williams my Service Advisor. Mike made my visit effortless and painless. He explained every aspect of the work that was being performed and answered my questions. I'm very happy to ha made my visit effortless and painless. He explained every aspect of the work that was being performed and answered my questions. I'm very happy to have met Mike and will be back due to his outstanding service. More
I was told that an oil change would take 1.5 hours. I arrived early and waited more than 2.5 hours. No communications from the service representative during that time. Worst, he was not wearing a mask arrived early and waited more than 2.5 hours. No communications from the service representative during that time. Worst, he was not wearing a mask which I would think would be required during this period of Coronavirus. Very long, uncomfortable experience. More
Great service experience I have been getting my service work done here for 10 years now and the customer experience is always great. Tony Betancourt, in particular, is very n I have been getting my service work done here for 10 years now and the customer experience is always great. Tony Betancourt, in particular, is very nice to deal with and very thorough during the whole process. More
First time EVER at a dealership for service! I've never gone to a dealer for service but Mike Williams has gained a customer. My 2014 Porsche 911 Carrera is as good as new! They cleared a few err I've never gone to a dealer for service but Mike Williams has gained a customer. My 2014 Porsche 911 Carrera is as good as new! They cleared a few error codes on the screen and it's running like it should! More
The people at Porsche Atlanta Perimeter are great, they listen, are helpful, are friendly and they care about their customers and above all are experts in what they do. listen, are helpful, are friendly and they care about their customers and above all are experts in what they do. More
First Class Service Friendly welcome to the service department. Greeted by service consultant, Scott Green. Repair began at the scheduled time. Overall, an enjoyable visi Friendly welcome to the service department. Greeted by service consultant, Scott Green. Repair began at the scheduled time. Overall, an enjoyable visit to the dealership. More
Great service as always. The staff is always professional and the facility is always spotless which is important with this Covid crap going on. 5 stars. professional and the facility is always spotless which is important with this Covid crap going on. 5 stars. More
The Experience you Expect Scott was great - kept me updated on how service was progressing. Dealership took extra steps to maintain cleanliness along with gov't mandated safegu Scott was great - kept me updated on how service was progressing. Dealership took extra steps to maintain cleanliness along with gov't mandated safeguards against the Coronovirus. Appreciate the extra effort! :) J More
Excellent! Tony is very responsive, informative, timely and effectively communicated from start to complete as always. Everything was arranged at super fast speed. Drop off and pick up less than 10 minutes and effectively communicated from start to complete as always. Everything was arranged at super fast speed. Drop off and pick up less than 10 minutes. More