Porsche Atlanta Perimeter - Service Center
Atlanta, GA
1,999 Reviews of Porsche Atlanta Perimeter - Service Center
Dealer service rep outstanding. Wait time to schedule service (1 week without loaner car, 5 weeks with loaner) is not what I have seen before in my many years of Porsche ownership. Wait time to schedule service (1 week without loaner car, 5 weeks with loaner) is not what I have seen before in my many years of Porsche ownership. The pandemic is over, there are many Macans in stock. There is no reason not to shorten wait times. If this is the new normal for Porsche, I will certainly look at other brands with better customer accommodations when I replace this vehicle. More
Always a great experience here. Mr. Hennessy is the best! He explains everything simply and clearly. Mr. Hennessy is the best! He explains everything simply and clearly. More
They are very good to fix things quickly. They are very nice. I would recommend the Porsche at the Perimeter They are very nice. I would recommend the Porsche at the Perimeter More
Roman in sales and Scott in service are outstanding! Can't go wrong with either. Can't go wrong with either. More
Jay Flynn was awesome! He was very knowledgeable and made buying my Porshe a great experience! I would highly recommend him! He was very knowledgeable and made buying my Porshe a great experience! I would highly recommend him! More
Scott Green goes above and beyond. Top notch from consultation to final completion, the operation is flawless. Great to work with Top notch from consultation to final completion, the operation is flawless. Great to work with More
Disappointed in the representation of the used vehicle I purchased. Vehicle was described as “spectacular shape,” “extremely clean,” and “great car.” This was far from the truth once I received the vehicle. purchased. Vehicle was described as “spectacular shape,” “extremely clean,” and “great car.” This was far from the truth once I received the vehicle. There are scratches, scrapes, dents, and the windshield is chipped. None of this was communicated prior to me traveling 500 miles to pick up the car. The dealership also wanted me to sign all the paperwork and complete the transaction before seeing the car. I ended up finding the vehicle on my own and had a limited time to review the exterior of the car. I was then called in and completed the transaction based on the information I received. Once complete, I went out to the vehicle and found a plethora of additional issues that were undisclosed. Specifically, all the rear headrests were missing, the car only came with 1 key, and the window trim appears to be plasti-dipped and is peeling off. During the drive back with the vehicle, I got 2 error codes on the dash for 2 separate issues. I provided all this feedback to the dealership and was ignored and the communication ended there. I rarely write reviews, but I feel this experience or lack there of warranted it. There is some ownership on my end as well, but I have been able to trust P-car dealers in the past that have accurately represented vehicles. I am now working through issues and spent several thousand dollars getting the vehicle to acceptable condition. There is no way I would have purchased this vehicle if it would have been represented accurately. As a Pcar enthusiast and Porsche brand connoisseur, disappointed is the best description I can use to describe this experience. More
The worst experience I've ever had dealing with any dealership. Not only did my hybrid battery discharge on their watch (they took out the battery out and left it unattended to for over a month), they dealership. Not only did my hybrid battery discharge on their watch (they took out the battery out and left it unattended to for over a month), they claimed no responsibility for it. I took my car to multiple dealerships afterwards and every single one of them blamed Porsche Atlanta Perimeter for this issue and explained how the care of the hybrid battery was not sufficient. I cannot implore you enough to take your car somewhere other than here. It's Atlanta and there are multiple Porsche locations you can take your car to instead including new locations opening up in the metropolitan area soon. This place has a bad reputation and my family was silly enough not to listen. Not only that, but they didn't even do a good job of taking car of the car while it was there. It was dirty and in worse condition than when we dropped it off. We spoke to the General Manager who basically told us that their hybrid vehicles are not that reliable. I've never heard anyone trash their own product to find a way to not be culpable for their mistake. Funny enough, I was able to find a solution that was simple at a different location. More