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Porsche Atlanta Perimeter - Service Center

Atlanta, GA

4.5
2,041 Reviews

2,041 Reviews of Porsche Atlanta Perimeter - Service Center

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August 18, 2024

Professional and efficient service by Scott G. and Stephen H. (Your main service line could use some work - they are not well informed or helpful at times.) More

by DBOGGS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hennessy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Porsche Atlanta Perimeter responded

Thank you for this quality review of your time with Scott and Stephen! Hope your serviced Porsche is back to providing you plenty happy driving!

August 17, 2024

Great friendly service and the service manager Chuck was awesome. Chuck has a great way of taking care of customers. I will definitely return for automobile repairs. More

by pierreneely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Feinglass
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Thomason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Porsche Atlanta Perimeter responded

We are glad to hear you enjoyed such a great Porsche experience with our team! Thank you for taking the time to ensure Chuck got a proper shout out! Hope you're enjoying plenty happy driving!

August 15, 2024

Sergey Marinin is The best of the service center. He is very helpful, always quick to respond, and respect client's time. He gets things done in a timing manner. I strongly recommend Sergey to anybod More

by AIMINGSUNALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Marinin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Porsche Atlanta Perimeter responded

Thank you for this great review of our guy Sergey! Glad we could help assist you on your way to getting back out on the road! Hope you're back to enjoying some happy driving!

August 15, 2024

The process for making a service appointment is a hassle, and it typically involves misinformation that does not come to light until the time of service. More

by rbradleyatl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Green
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Porsche Atlanta Perimeter responded

We are sorry to hear you had a unique experience with our team. However, we'd like to know a bit more about what's going on within our departments. Please don't hesitate to reach out to us directly. You can speak with one of our service managers or our customer experience manager and they will gladly try to work through these worries. Hate to know you didn't enjoy your visit but hope to right those wrongs in the near future! Hope you're back to some happy driving!

August 14, 2024

Scott Feinglass has been my service rep since I moved here in 2019. He always provides me with the most up to date and accurate information. His professionalism and dedication is part of what keeps me More

by BRIAN_BRADHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Porsche Atlanta Perimeter responded

Love to hear that we are the one for you! There's so many options these days but glad that you see with us there is no substitute! Hope you're back to enjoying some happy driving in your freshly serviced Porsche!

August 13, 2024

I always have a great experience at Porsche Atlanta. My service advisor goes the extra mile! More

by brittanywharrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hennessy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Porsche Atlanta Perimeter responded

Thank you for making sure Stephen got a proper shout out for all his hard work! We are glad to have served you a proper Porsche experience! Hope you're enjoying plenty happy driving!

July 19, 2024

I recently had the pleasure of experiencing exceptional customer service at Porsche Atlanta. From the moment I stepped into the dealership, I was greeted by friendly and professional staff who made me feel More

by KAMILLE.WILKINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Woods
Jul 23, 2024 -

Porsche Atlanta Perimeter responded

Thank you for this quality review of our team, Porsche Center, and personal interactions with our staff! Knowing we have people on our team providing people with a proper Porsche experiences makes all the difference! Hope you're enjoying plenty smooth and happy miles on the road!

July 11, 2024

They Doing friendly great service I love the counter bar drink and coffees have someone service excellent. More

by JOEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hennessy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Porsche Atlanta Perimeter responded

The on-site barista is a game changer! So glad you enjoyed your visit with our team! Hope you're back to enjoying some happy driving!

July 09, 2024

Was told it would take about 10 days for repairs, it was more like 3+ weeks. More

by KAPLAND0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hennessy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Porsche Atlanta Perimeter responded

We are sorry to hear about this miscommunication in service times. I know the headache of your car being out of commision for that long is quite the stressor. Hopefully our communication throughout that process was up to standards. Hope you're back in your Porsche now and enjoying some happy driving! Thank you for this honest review of your experience!

July 09, 2024

Never have a problem with service workmanship but I think you are pricing yourself out of the market. Price to value is getting too high and I am thinking of looking at alternative options for service. I hav More

by DHCHRISMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Porsche Atlanta Perimeter responded

Thank you for the kind review and honest take on the current service market. It saddens us to hear we may lose you as a loyal customer to the Jim Ellis Family! Just know we are always here for you and would love the opportunity to talk things out and maybe come to a better understanding on pricing in the future! Hope you're enjoying plenty happy driving!

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