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Porsche Atlanta Perimeter - Service Center

Atlanta, GA

4.6
2,083 Reviews

2,083 Reviews of Porsche Atlanta Perimeter - Service Center

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October 30, 2024

Do not used your card . They will take money without your approval. And won't answer the phone. More

by JAZZYJACK1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reese Kelley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Porsche Atlanta Perimeter responded

We are sorry to hear of this experience. However we'd love the opportunity to learn more about exactly what happened during your situation. Please don't hesitate to reach out to us directly and try to speak with someone other than your original point of contact. We would like to help ensure all is explained and we both are on the same page. Thank you for the honest review!

October 29, 2024

Scott is always available and returns my calls promptly when I have any kind of questions or need any type of service. I had a tire leaking air and he got me into service immediately and back out in a rea More

by sandy36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Porsche Atlanta Perimeter responded

This is a quality write up of a true Porsche experience! Glad our team could work you in and help you in a timely manner! Thank you for taking the time to leave us a great review! Happy driving!

October 29, 2024

Careful attention should be paid to the entire customer experience. Scott is great, however I often feel like I'm not getting the full picture on the costs associated with repairs. More importantly, howe More

by KASEYGARTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Porsche Atlanta Perimeter responded

We are sorry to hear you had a negative experience with the free ride share program. It is quite a different level of service than what is to be expected by the Porsche brand but like you said not a direct connection. To guarantee a loaner for your next visit please consider scheduling in advance so we can make sure you will have a vehicle! Hope your Porsche is back to providing you with plenty happy driving! Thank you!!

October 29, 2024

Very attentive with personalized customer service. I could not ask for a better service experience from my service team. More

by JBEGUESSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hennessy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Porsche Atlanta Perimeter responded

Thank you for this quality review of your service experience with us here at PAP! Hope that freshly serviced Porsche is providing you with plenty happy driving!

October 28, 2024

The charger for my Porsche Taycan has not been working for at least one month. I had to make multiple trips to the dealership and then left my vehicle there for three days to have the "internal charger" More

by rsheft
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Woods
Nov 01, 2024 -

Porsche Atlanta Perimeter responded

We are sorry to hear you’re having troubles with your Taycan. Sounds like you are still experiencing difficulties and we’d like the opportunity to help! Hope you will continue to reach out to us and put your faith in our service department to get the job done! Here’s to some happy driving in your near future! Thank you!

October 27, 2024

Service was fine. I do find all service calls to be expensive but presume there is no such thing as in expenses with a Porche. More

by jlundeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Marinin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Porsche Atlanta Perimeter responded

Your presumptions are pretty accurate. Porsche requires a certain level of excellence that we are all grateful for. That’s why there is simply no substitute! Thank you for understanding and being such an understanding client. We enjoy sharing our Porsche passion with you! Hope you’re enjoying some happy driving!

October 27, 2024

Unhappy with service here. Looking for alternatives. Not responsive. Can’t trust. Snoots. Suspect looking for tips or worse. More

by bhill13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Porsche Atlanta Perimeter responded

We are sorry to hear your service visit with us was unsatisfactory. We’d like to know a bit more about this situation. If you’d consider reaching out to us directly and sharing more information we’d love the opportunity to smooth the road. Thank you for the consideration.

October 25, 2024

Stephen is wonderful to work with and always happy to help me out with whatever is going on. More

by ZCRAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hennessy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Porsche Atlanta Perimeter responded

Thank you for taking the time to leave us this positive review! So glad you enjoyed your Porsche experience with our guy Stephen! Hope you’re now enjoying some freshly serviced driving!

October 25, 2024

I am so pleased with my last appointment, Scott was an incredible service advisor and was so friendly, it made my morning even though there were no rental cars- I moved here from San Diego and was used to More

by kirstenblack68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Porsche Atlanta Perimeter responded

I hear ya! We are so glad despite the loaner situation Scott was able to welcome you to the Porsche Atlanta Perimeter world! Sadly there just aren’t enough loaners to accommodate all of our service clients! In the future if you schedule ahead we can ensure a loaner vehicle for your service visits! Hope you’re enjoying some freshly serviced happy driving! Welcome to the A!

October 24, 2024

This dealership is very professional and efficient. I appreciate the service advisors and technicians that always provide great service. More

by Niles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Marinin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Porsche Atlanta Perimeter responded

Thank you for this nice review! Glad our team could assist you to a proper Porsche experience! Hope you’re enjoying some freshly serviced happy driving!

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