Porsche Atlanta Perimeter

A First-class experience that’s just short of perfect Ever since I purchased my Porsche Cayenne S Hybrid I’ve been bringing it to Porsche Atlanta Perimeter for service. Tony Betancourt is my service profe Ever since I purchased my Porsche Cayenne S Hybrid I’ve been bringing it to Porsche Atlanta Perimeter for service. Tony Betancourt is my service professional, and he’s extremely courteous and is honest about needed repairs which is refreshing in the dealership world. The dealership itself is everything you’d expect from a luxury car dealership: clean, modern, equipped with a confesses bar and courtesy snacks. The picture window that peers into the mechanical garage where you can see your vehicle being serviced is a nice touch. Everyone is extremely friendly, down to the service technicians that drive, service and wash your vehicle. So why only 4 stars? I am a hard grader, for one, but second, the service charges are astronomical, and there’s no getting around that fact. Luxury or not, $2000 for a routine service when nothing else is wrong with your vehicle is mind-blowing. I did know what I was getting into with buying a Porsche, so maybe the joke’s on me. :-) More

Makes customer feel satisfied and appreciated Steven Dooley maintained an open dialogue throughout the sales process and was very responsive to follow-up communications. I was very impressed with Steven Dooley maintained an open dialogue throughout the sales process and was very responsive to follow-up communications. I was very impressed with his listening skills and action oriented behavior towards the highest level of customer service. More

Quick and efficient recall service on my Cayenne. The personal is well informed and good on the communication, status and updates. No issues so far. Thanks! personal is well informed and good on the communication, status and updates. No issues so far. Thanks! More

Very professional staff and helpful throughout the entire buying process. From the beginning my salesman was informative and accessible for follow up questions. I’m very happy with the experience. buying process. From the beginning my salesman was informative and accessible for follow up questions. I’m very happy with the experience. More

Gave it a second chance Tried to take the dealership up on their offer of another chance. More on the last service, beyond the other problems - no checking of fluid levels, Tried to take the dealership up on their offer of another chance. More on the last service, beyond the other problems - no checking of fluid levels, delivery of a Porsche Cayenne into a dirty car that they had left out to collect debris, the car suddenly shifting out of gear AFTER I paid for it to be fixed, the offer for bringing the vehicle back by Chuck was appreciated. When I tried to schedule an appointment the first available was two weeks away though, so much for the caring attitude More

Great service Scott Feinglass took care of my service and did a really pro job. I would recommend these folks. The car was given back on time and they also took car Scott Feinglass took care of my service and did a really pro job. I would recommend these folks. The car was given back on time and they also took care of one of my concerns that I had with car without any charges More

No Title Given to Me for car I purchased 9 months ago. I bought a Porsche and had it delivered to me out of state. I never received the title and therefor cannot register my car. I have asked over and over I bought a Porsche and had it delivered to me out of state. I never received the title and therefor cannot register my car. I have asked over and over for them to send it, and nothing. They then claimed the requested replacement title for me from the Georgia DMV. I spoke to Georgia's DMV and there is no record of any title request. I've now had to contact an attorney 9 months later because no one will even return my emails. I paid cash for a car I cannot register. It has been literally THE BIGGEST HEADACHE. Tommy Walter literally won't make a simple request for title replacement. For $18 he could get it for me in 3 days, but he just won't respond. I am not in the system as the owner and can do nothing without the dealerships help. GO ELSEWHERE. IF SOMETHING HAPPENS AFTER THE DEAL CLOSES YOU WILL GET NOTHING IN RESPONSE. More

Great Experience Salesperson Tommy was very patient and informative throughout the whole process. The process took couple of days, with me test driving a couple of ve Salesperson Tommy was very patient and informative throughout the whole process. The process took couple of days, with me test driving a couple of vehicles and then my wife repeating the same. Never felt pushed or cornered. The dealership is beautifully laid out to go well with the brand. Coffee bar and snack station kept things very chill. Wonderful experience and we have found a brand and a dealership to associate with for years to come. More

Great service Nice service friendly people and very good coffee bar. I would come back for sure . They had a loaner ready and it was new and clean too Nice service friendly people and very good coffee bar. I would come back for sure . They had a loaner ready and it was new and clean too More

Great First Experience I just purchased a 2006 911 from an out of state dealer and took it to Porsche Atlanta Perimeter to have another key made. I was extremely pleased wi I just purchased a 2006 911 from an out of state dealer and took it to Porsche Atlanta Perimeter to have another key made. I was extremely pleased with the customer service and attention to detail, plus they even gave the car a wash and did a full inspection. Highly recommend. They also have a great lounge area and coffee bar! More